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“Great experience. I needed a bunch of supplies but most importantly I needed a piece of plywood cut down to fit in my car. They did it perfectly, took time to understand what I wanted, and were super friendly. Thank you!”
“i have been a customer for 40 years' sales and service has always been great . This time I needed a tire for my 1995 Can Am. the bike is so old it only had gas and air, but found me a tire. Great service.
Thanks John”
“They helped us find a cam bar lock solution for our customized camper. They didn't have a steel bar in stock at the size we needed but they recommended a spot 3 minutes away that had the exact bar we needed. They then welded the solution together for us and it was a perfect fit. Would definitely recommend!!”
“Big shout out to Matt. I needed a replacement cartridge for a discontinued American Standard bath and shower kit. I contacted American Standard with no luck, then a listed supplier with no luck. Should have called Preston Hardware first. Matt did some checking and got back to me when he said he would, and was able to special order the cartridge. Preston Harware come through again. Thanks.”
“Great store, lots of inventory. Staff was friendly and helpful.
Usually go between the Kingston and Kanata location, although I did make a trip to the Ottawa recently.
All pretty much the same layout.”
“What a great store for imported Asian snacks, drinks and cosmetics. Their items are mostly from Japan and Korea. They have Kiss Me Heroine Make mascara! My favourite mascara, and their prices are reasonable (around $20). So many cool chips and fun drinks. The store is clean and neatly organized. Staff are friendly.”
“Great customer service! They were able to do a paint match for me based off of very tiny paint chips and it was perfect! Got the sample size and it was just what I needed!”
“Best customer service , their prices are fair , I was stuck in their parking lot this morning and one of their employee by the name of John help me to get my car on the road and saved me a call to a towing company. I will recommend this company to my friends snd family members. Mossy”
“Superior service every time!
Every time I go in there, I learn something new from the staff. If I ask for help with finding something, they don't just direct me to a shelf. They ask questions and figure out exactly what I need.”
“The measure of a business is when things go wrong and how they respond. The very expensive rental that we got for the weekend did not work. A technician showed up Monday and they said that we could keep the equipment into the next weekend. It was a happy solution for us.”
“A hydraulic hose on my tractor decided to break on a Friday at 4:30 p.m. As all the garages were closed I tried to find a place that could help me out on a Saturday. At Quincallerie Touraine they made me a custom hose on a Saturday morning at a more than competitive price. I'm definitely going to go back there.”
“Good morning,Every time I have been to this particular Rona store, I have never felt so welcomed and taken care of. The employees are incredibly professional, they have the knowledge and abilities necessary to answer my needs and questions. I can completely trust them for the rest of my projects. In addition, I was able to meet the 2 owners who are totally fabulous. They listen to their customers, always with a smile and they give their 110% so that their customers are satisfied whatever their needs. I live in an area where there is another Rona. To my great satisfaction at Rona Boulevard Maloney, I prefer to make a detour to be sure to have the service I am looking for and to be able to leave with peace of mind with everything I need. Every time I go there I am satisfied and it always exceeds my expectations.”
“Mytek offers a comprehensive inventory of essential tools for plumbing, electrical contracting, framing contractors, etc.What's different about Mytek is that they service what they sell, as well as pretty well any other tool related to the trades.”
“We had the pleasure of dealing with Devon who was able to help us rectify a mistake we made when ordering. I have to admit I was not at all pleased with the service at head office but after working with Devon will be referring people to the Merivale road location of Bath Depot.”
“A cute location that has a lot in stock!! I was pleasantly surprised, all the employees seemed ready to help me out! I wish i remembered her name but a girl with red hair helped me a lot with picking out paint yesterday. Would recommend!”
“Good morning,
Thursday October 11, 2024 at 8:20 p.m. I went to the store for an item that I saw online which showed that it was available in store but ultimately the inventory on the site had not been updated further. I came from 1h30 away I want to thank the manager who did everything possible with an employee so that I could obtain the fan from the Quebec region thank you to both of you I received my fan customer service 10/10 I hope they get this message and recognize it”
“I previously had the pleasure of being assisted by James and recently by James and Sath at Rona, and I couldn't be more impressed! From the moment I walked in, they greeted me with a warm welcome that made me feel right at home.
James is not only a hard worker but also genuinely cares about helping customers find what they need. His knowledge and willingness to go the extra mile truly sets him apart. It’s clear that he puts his heart into his work, making the shopping experience enjoyable and stress-free.
If you're looking for exceptional service, I highly recommend seeking out James during your visit to Rona. He is a true asset to the team!”
“Needed help finding something in aisle 82 (which happened to be in the garden section). After a quick lap around the store, I was able to find someone who took me out to the garden center and straight to the item in question.”
“Super organized and professional grade tools.
Staff is lovely to deal with and super knowledgeable.
Shaylene Tompkins the manager was super helpful and saved me hundreds of dollars.
Jacob and John also came through and helped answer all my questions.
They are all very patient for beginners to Profesionals
Overall great store !!!”
“I loved the super smiling employees who listened to my requests! The employee Daphné who helped me find my new island was really professional! I'll come back for my door handles for sure!”
“I had an excellent experience with Gab and the management at this store on Innes road Ottawa they were very helpful and cheerful.
Very pleased with the service and staff.
Thanks to all of you and especially Gab!”
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“Big thank you to Tommy Lee at Boone Plumbing and Heating on Algoma St. In Ottawa.Tommy Lee was supper knowledgeable and helpful during my bathroom renovation. From start to finish he found just what I was looking for and had great suggestions. Love my new bathroom. Definitely will come back to Boone for his expertise!”