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9:30AM - 5PM
15 Clair Rd W, Guelph
Banks
“Experienced a fraud incident and everyone there was remarkable and helpful when I had to set up a new card and all the issues I ran into along the way. All the explanations and information I needed was provided throughly so I understood the process. Both Hasmita and Scott were great :)”
9:30AM - 6PM
435 Stone Rd W, Guelph
Banks
“So that I can include the pluses - friendliness, convenient location, more or less convenient working schedule. To the minuses - if opening an account, or something else, then only making an appointment.”
“This has been my branch since moving to Guelph a few years ago. The staff are friendly and helpful. Special shout out today when I came into the bank (I use a cane) I was greeted and immediately directed to take a seat at the counter with a chair. Tara was friendly and helpful. A real treat when with Covid there has been so little interaction.NB: Wendy I didn't open an account. I've banked with TD since '79.”
9:30AM - 6PM
374 Stone Rd W, Guelph
Banks
“Though i was worried a lot as i wasn’t getting any appointments before a week or so,Ajwinder Kaur helped me through this situation and made everything easier for me..”
“Abdul helped me out, had an issue with a credit card that had a 60 minute wait on the phone. He stayed on the line, and let me go finish up my errands. When the time came he started a 3 way call and we were able to clear everything up with the agent on the other line. Very good service.”
9:30AM - 6PM
5 Clair Rd E, Guelph
Banks
“The staff here were extremely helpful in getting debit and credit cards setup for my first accounts, they explained everything clearly and throughoulgy to best assist me. I am happy to be using RBC going forward!”
9:30AM - 5PM
338 Speedvale Ave E, Guelph
Banks
“We had a wonderful experience at the Scotiabank on Speedvale Ave. in Guelph on Saturday October 18th. My 81 year old mother discovered at 5:30 am that she had lost her wallet and therefore had to forgo a much anticipated trip to visit her granddaughter in Manitoba, because she had no id to bring to the airport for her 8:30 am flight.
She drove home from my sister's house in Burlington very upset about missing the trip and worried about her id and cards. She went to the pharmacy where she last used her wallet, but it was not there. They advised her to go straight to the bank.
She did so, and thank goodness Elaine was there to take care of her. Elaine was able to calm her down, and advise her of all the steps she needed to take to remedy the situation. By the time I got there, Elaine had cancelled my moms bank card. She verified there were no purchases or activity that were not my mom's. She was able to explain patiently to my mom about the new card and the daily transaction amounts. She assisted us in also cancelling her credit card and then spent time updating my mom's payee list for the new bank account. She advised about how to cancel the other credit card that my mom had, and how to replace her license and health card. Elaine went above and beyond for my mom and we are truly grateful.”
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“We do all our banking at this location. Peggy and the team here know us by name and this bank hands down is the best around to deal with, we are here on a daily basis.”