{{ group }}
-
{{ item.name }}
{{ item.address }} {{ item.name }}
- {{ item.properties.formatted }}
“So, I came in last year and tried on soooo many pairs of shoes having difficulty because of my plantar fasciitis. Tali and Yamila were super patient with me (separate occasions) They were both knowledgeable and extremely helpful deciding on what type of shoe I needed. Thank you so much for your help. Overall, great customer service!”
“I cannot recommend this store enough! It's not your typical shoe shopping experience - in the best way possible. You can expect a quiet shopping experience (no background music), gentle and knowledgeable service (not pushy or in your face), handwritten receipts (he's been in the shoe business forever), no refunds (so take your time to make sure it's what you want), and some of the best fitting shoes you've ever owned (as long as you have the patience to keep trying on til you find them). They carry lots of big brands, but they won't stock shoes that they can't in good conscious recommend - so you'll notice some missing and that's actually a good thing!
Aman really knows his stuff and will bring you pair after pair of shoes to try based on what you're looking for. His priority is fit and comfort, and he really knows his stock! I have wide feet and have a lot of trouble finding the right fit. He knew exactly which ones to try for me and didn't give up until I found something that felt right.
I bought two pairs of shoes my first visit and went back for winter boots a few months later. I'm excited for shoe shopping again!”
“My family and I have been helped by both Megan and Jen on numerous occassions and they are absolutley amazing. Extremely knowledgeable and attentive to the health and care of the customer. I would highly recommend bioped Guelph”
“One of the best customer service experiences I have ever had! The store has a great selection first of all, I had many pairs to chose from. Mya and Hailee knew so much about the shoes and helped give suggestions on what worked for me based on my job. This was extremely helpful considering I have never needed safety shoes before. I will definitely come back again when I need new shoes and will tell my friends to shop here in the future :)”
“I had an absolutely great experience shopping for some shoes here recently! The store was clean and organized, and all the staff were friendly and helpful. I didn't catch the name of the staff who helped me directly- they had short brown hair and piercings. They were kind, efficient, and patient as I found the right pair for me. They walked me through proper care for my new shoes and ensured I had everything I needed. I will definitely back- I tell everyone to shop here!”
“I have been buying my shoes from here for over 20 years, for flats, heels, boots. I find the shoes to be really comfortable and love that they have gone vegan. Having said that, I do find it affects the shoe quality as they don’t seem to be as strong or last as long. I love the different styles they have and especially like the creative heels on their stilettos. They have great end of season sales if you’re willing to wait. The store is always clean and staff are welcoming. I love that I can have the shoes delivered to my house or the store. The only reason I didn’t give a 5 star is because of the sales person at my last visit. This store had a long time manager for years, who always recognized me and my daughter and was always happy to see us. At my last visit there was a sales person who looked new and might have possibly been the manager. I ordered my shoes online to be delivered to the store. She went to the back, got the shoes and passed me the box. When went to try on one of the heels, the loop hole on the strap just fell right off. When I took them to her to show her, she asked if I had pulled on them and I was clear they came out of the box like that. She got me another pair but I was not impressed with her approach. Other than that one time, customer service has always been great.”
10AM - 8PM
435 Stone Rd W, Guelph
Shoe Stores
“Not my kind of store, but my daughter loves coming here and drags me with her ?. She always finds something she wants. I can neither recommend or tell you to avoid this store, but I do know, my teenage daughter would recommend it.”
“Omg!!! I can't even begin to say thank you enough to the associate Alexis!! The day before a wedding I was in my puppy got a hold of my heels and ruined them. I walked in all panicked with my dress to the Aldo in Stone Road Mall almost in tears because I didn't know if I would find anything to match AND fit (I'm a common size), and Alexis was soooo empathetic from the start and could tell I was upset and her approach was both comforting and uplifting at the same time.
I showed her pics of the ruined shoes, and she went above and beyond not only to find the closest shoe we could to match the other bridesmaids, but made sure I got all the bells andd whistles to ensure my feet felt great the whole night being I couldn't break them in first.
Thanks Alexis for making what could have been a horrible day so much easier!!!”
“I went in late Friday evening for a last minute outfit for the very next day. Upon entering Bonnie, asked what I was looking for. She listened to my specific needs and within moments had at least five outfit options set up in a change rooms for me!First one was a win and made me feel great at my event. Everyone in the store that day was lovely - Bonnie went above and beyond!”
“This is a Second Generation Family owned business downtown Guelph. Let’s all support that they’re still here… and for good reason. That’s no way that you can do better for quality, design, choice, price and service by shop-hopping beautiful footwear downtown Toronto! ( and really, who wants to do that!?! /not me)
Go go go!!!
You can thank me later ;)”
“We Were Here Three Times This Christmas For Gifts and Again In The New Year Actually Just Three Days Ago to Get Work Boots☺️
The Prices Were Not As Much as I Remember Them Beings I Usually Go to a Place Called Work Authority but the Boots Never Last?
So I Decided To Pay a Little More To Get Far Better Quality Boots and I Did
I’m Very Satisfied”
“Was in the store one day before school started, and the girls at softmoc were very helpful. And helped me find new shoes for my niece and nephew. Will definitely shop here again. (ACLAN)”
“I was with my sister back in Oct of this year when she bought a pair of summer shoes and winter boots. It took a number of times trying on the shoes and winter boots until the proper size was found. Quality of the merchandise is excellent. Without a doubt, the store manager did a wonder job in finding the right pair. Would recommend this store to anyone looking for a pair of boots or shoes????”
“I was in on Saturday and had an issue with a return from another shoe company so I came to the shoe company at the stone road mall and I had great customer service from Ashley the cashier and the two managers on duty Sohil and Tina. They were able to resolve my issue quick and efficiently.”
“Shout-outs to Jayson or Jason! The BEST of the best customer service ever @ Foot Locker in Stone Road Mall. Super friendly, customer satisfaction, and very PROFESSIONAL! Hope you could help more customers like me Brother! Cheers!”
Shoe Stores
Shoe Stores
Shoe Stores
Shoe Stores
Shoe Stores
Shoe Stores
Shoe Stores
Shoe Stores
Shoe Stores
Shoe Stores
Shoe Stores
Shoe Stores
Shoe Stores
Shoe Stores
Shoe Stores
“Went to Running Works for a new pair of shoes and wow, I’m so glad I did! Exceptional service, I came near the end of the day and talked to Carol, and even though it was the end of the day, she was still extremely attentive and patient with me. Finally found the perfect pair and have been loving them ever since. Thank you to Carol, Jake and the whole team for such a lovely experience, cannot recommend them enough!”