2960 Kingsway Drive, Kitchener ON N2C 1X1
“We were helped by a lovely girl named Jamie,. Excellent customer service!!!!! Thank you again Jamie, you deserve a raise😊 Unlike Softmoc which is right beside Skechers in fairview mall and their staff needs training on customer service FOR SURE.”
270 Bleams Road, Kitchener ON N2C 2K6
“I recently visited Mister Safety Shoe because I was starting a new factory job and needed the perfect pair of work shoes. The service I received was absolutely outstanding, specifically from a staff member named Kathleen. She gave me dedicated 1-on-1 assistance throughout my entire visit. Kathleen brought out a few different styles for me to try on and took the time to explain the specific safety and comfort features of each one so I knew exactly what I was getting. Her expert recommendations and attentive service made the whole experience stress-free and enjoyable. I walked out with exactly what I needed for my new job. I highly recommend this location, and a huge thank you to Kathleen!”
259 King Street West, Kitchener ON N2G 1B1
“Don’t be like me and walk past this place for years wondering about it!! Wonderful selection and really great shoes. Excellent customer service. Thanks Tiffany :) I’ll be back!”
94 Weber St W, Kitchener ON N2H 3Z5
“I haven't purchased my shoes yet, but Aaron was extremely helpful and knowledgeable, when I can run to try some on. He gave excellent suggestions and advice given my running needs. I will be back to purchase very soon.”
680 Victoria Street North, Kitchener ON N2H 5G1
“I bought a pair of good quality ladies sandals in May and the strap started to rip. I went back to Factory Shoe in August. I couldn’t find my receipt but I found the charge on my bank statement (I used debit). The supervisor on duty looked in up the their computer and printed out a credit. I was able to purchase a new pair of sandals up to the amount t on the credit or pay the difference. I found another pair of sandals quickly as they have a very large selection. I paid the $5 difference and left with a new pair of sandals. The process always really quick and the staff was so very nice and friendly. I will definitely continue to shop there!!”
1400 Ottawa St S #15A, Kitchener ON N2E 4E2
“I was just SO impressed today with the service I received at the Sunrise Ardene store. I had a rather unusual circumstance. The Assistant Manager, soon to be Manager of the store was very helpful and highly creative in her ability to solve my problem. She was very clear that her #1 goal was to have me be a satisfied customer. I don't write many reviews but I felt a strong desire to share this Job Well Done! Thank you for such amazing service.”
210 The Boardwalk Suite 9, Kitchener ON N2N 0B1
“Great customer service. They had four employees working even when I went in there were 2 or 3 people. All the staff was helpful and especially the manager was great! Their customer service is great in helping me with my purchase.”
4326 King Street East, Kitchener ON N2P 2G5
“The Nike Factory Store is a great place to shop if you’re looking for quality shoes at good prices. There are plenty of deals and discounts, making it easy to find great value. I personally prefer Nike because I find their shoes very comfortable for everyday wear. Definitely recommended if you’re looking for comfortable shoes at a good price.”
2960 Kingsway Drive, Kitchener ON N2C 1X1
“I called to ask if an item that I was hoping to get would be back in stock and the young lady on the phone was very helpful, I was able to purchase the item that I wanted. Thank you!”
589 Fairway Road South, Kitchener ON N2C 1X4
“I really enjoyed mt shopping experience here. I was promptly greeted by staff who helped me find the right boots for me. The service is excellent. The shoes and boots are great quality. I walked out with 2 pairs of very comfortable boots this January! There is ample parking and 1 handicap spot.”
2969 Kingsway Dr suite j004c, Kitchener ON N2C 1X1
“Thank you to the Helpful and Friendly Staff that helped me pick out my son Graduation Shoes. He loved them and everyone couldn't stop asking where he got them.”
Sunrise Shopping Centre, 1400 Ottawa Street S A 1, Kitchener ON N2E 4E2
“My Favorite Store, Kind, great service, non judgemental, pay a little extra, get what you like! Feel good shopping. Thank You Chloe for your amazing Assistance - loving my Hoodie!!!!! Thank You Thomas and Dianne”
4500 King Street East, Kitchener ON N2P 2G4
“Safiye was great help she was very knowledgable and helped me pick out shoes. I have a lot of safety shoes and she helped me find ones that are different and suit. My needs perfect..”
1400 Ottawa St S, Kitchener ON N2E 4E2
“I had such a wonderful experience at Tootsies thanks to Rahaf. She is incredibly friendly, patient, and genuinely committed to helping her customers find exactly what they’re looking for. Her warm personality made the entire shopping experience enjoyable and effortless. Rahaf took the time to understand what I needed, offered thoughtful suggestions, and made me feel so well taken care of. It’s rare to meet someone who goes above and beyond with such kindness and professionalism. Tootsies is very lucky to have her! I’ll definitely be returning thanks to the amazing service Rahaf provided. Highly recommend!”
2960 Kingsway Dr C011A, Kitchener ON N2C 1X1
“Amy was super helpful in helping me find an appropriate size of a shoe I fell in love with. Super kind and made my experience comfortable in finding a new everyday boot. Amazing customer service experience. Will definitely be returning!!”
Space E6a, 2960 Kingsway Drive, Kitchener ON N2C 1X1
“Jun was very helpful. I came here looking for sock for my nephew. I was confused and did not know where to find it. Jun understood what I am looking for and he grabbed the correct socks from the inventory in the back. I am very happy with how attentive and helpful he was. 10/10 to customer service, thanks to Jun.”
Last month, Foot Locker Inc. reopened its flagship store at 112 W 34th St. in New York City, as part of new retail plans. The store introduced "Home Court," a basketball-focused shopping area created with Nike and Jordan Brand. The updated store offers a basketball-themed shopping experience. It combines customer service with the newest products for use on and off the court from several brands.
Read the postThe "hands-free" footwear brand Kizik just opened its second U.S. store at the iconic Mall of America in Bloomington, Minnesota. The Mall of America store, located in the West Market on the second level, offers Kizik's full assortment of shoes for men, women, and kids in all sizes. It will also carry new seasonal styles, Kizik-branded apparel, shoe care kits, and no-slip socks.
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