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February 2024
Horrible customer service, I don’t know what has happened as of late…it seems like they only accept in person consultations.
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November 2023
The walk in customer experience is less than desirable. Only one teller opened on a Friday morning at 10 am. Three vacant teller wickets closed. Took 25 minutes to see that one teller.Greeted by security guard, poor tired looking branch in the back end of a forgotten Kitchener plaza.
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October 2023
Star rating is well-earned. 4 people standing around, one teller on. Unbelievable, even for scotiabank