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Closed
6246 Chase Rd, Dearborn
Banks
“Sarah m
A very nice person who take extra mile , go over and bound with customers.i just applied and close a loan in same day. I just love her.”
9AM - 2PM
14901 Ford Rd, Dearborn
Banks
“Today I was having trouble with my bank and came to chase bank and no one helped me but when I came back again cuz I need help my account was restricted the person that really helped me and opened my account was flavia she was I really big help I couldn’t even get money out of my account and it’s my sons birthday and i needed the money but she was a life saver and i appreciate what she did with me I came with a broken heart and I’m leaving happy with a smile on my face thank you so much Flavia”
“I had a very good experience at Bank of America. worked with Rawaa Husaynat, and she was very helpful and professional. She helped me open a credit card and explained everything step by step in a clear way. She was patient, kind, and answered all my questions without rushing. The process was smooth and stress-free because of her support. I really appreciate her help and great customer service. I highly recommend working with her if you visit this branch”
“The name of this credit union speaks for itself !!!! It is true, authentic, genuine and here to help the community it serves just like their best employee Maria<3 at the Dearborn location. She really is a godsend and though I don’t like to share it would be a crime to tell you go there and ask for anyone else other than her. Thank you again Maria and True CCU.”
“Zaire Daniels it’s the reason why I am giving five stars. He handled a matter within a few minutes of talking with me that I couldn’t get handled through two other contracts at the credit union. I have a total of eight calls with the situation I needed help with was not handled prior to talking to Zaire.
Zaire you’re amazing and very helpful. Thank you so much for everything!”
“The branch employees are fast and efficient. Even when the branch is full of customers, the employees courteously assist all the customers and have them in and out fast.”
9:30AM - 4PM
3100 Howard Ave, Windsor
Banks
“Jennifer was absolutely amazing to work with. She was professional, knowledgeable, and took the time to really understand my needs instead of rushing the process. She explained everything clearly, answered all my questions, and made the entire experience smooth and stress-free. You can tell she genuinely cares about her clients and goes the extra mile. I really appreciate her help and would highly recommend her to anyone banking with CIBC.”
“The line for service was long but moved quickly as there were 3 windows open. We had a cd that matured and we needed assistance with our options. Chika was VERY knowledgeable and assisted us in a very professional manner.”
9AM - 2PM
7400 Gratiot Ave, Detroit
Banks
“I have had a great experience visiting the branch today! Sheryl was my banker and she made it such a pleasurable experience. Stop by and see her if you want outstanding service.”
9AM - 12PM
1501 Michigan Ave, Detroit
Banks
“As an immigrant it's important to find financial freedom in banking.
That's why Banks in America, "Be like,"
We don't Chase our Customers &
Pay No Clients. 2.9%APR
Which will commenced that
Targeted clients need cosigner in America.
Well that's as Far as we'll go to Hunt & retain clients. @ 1.99% Annual Fee.
It's all so confusing.
And all along all I needed was.
CITIZENS.
The bank you can trust.”
“I had the best experience with A Hayes when she helped me with my auto loan. She was the most knowledgeable and professional loan specialist I’ve ever done business with. No doubt at all her impeccable attention to detail and diligent communication was very assuring and certainly made for an enjoyable experience buying a used car. How about that!!! I certainly intend and look forward to doing business with ms. Hayes at AOCU on fort st. again.”
“I have belonged to this Credit union for many years and thru many changes. They are always willing to help, and take care of your financial needs. Everyone there is so friendly and makes you feel like you are conducting business with a friend. Definitely recommend them.”
“A few months ago I closed out my old bank account & decided to open up a new one with citizens & I have to say I’m very impressed with the customer service & easy set up of my new account I came in a few weeks ago and made a deposit with Elise and she was very friendly :) I enjoyed speaking with her & she answered all of my questions concerning deposits, withdrawls and the ATM process. I didn’t know you could make a check deposit at the ATM now you learn something new everyday. I like this location it’s close to home and it’s very big and spacious!
Thanks for all your help Elise ?”
“I had a great experience with this bank. The staff were knowledgeable, courteous, and efficient. The customer service exceeded my expectations
Thank you Rima and the whole team”
9AM - 2PM
18070 Fort St, Riverview
Banks
“I always have excellent service inside and outside at the drive up service. Jasmine Sanchez was exceptionally helpful when I spoke with her at the Trenton location when my account was compromised.”
“Lilly Singh is the reason I have been with Chief Financial Credit Union for 30+ years. Her excellent customer service went above and beyond. I could count on her to assist me with any concerns or products needed for my accounts.. Lilly always responded to my inquiry professionally with honesty an integrity. Thank you Lilly Singh it has been a pleasure.”
“When my credit card account was hacked, DFCU contacted me by phone and email. When I connected with them, the representative was very professional, explaining what had happened and what could be done about it.
Long story short, my account was closed and I received a new card in the mail within three days. I’ve been a DFCU customer for over 30 years, and I’ve had nothing but positive experiences in all that time. These people are a 10 out of 10.”
“Alisha has been very helpful in making my decision to purchase a home. Also, when she helped me as a teller years ago. shehe was very knowledgeable,confident and assured that Diversified Credit Union was a great place to do business.”
“After another BoA was too busy to service us, Ryan, Unique and Mohammad at BoA Livonia made things happen! My family had a situation where we somewhat emergently needed to help my mild cognitively declining mom with her finances and notarize new POA paperwork since my stepdad was unexpectedly in the hospital and not doing well. Bank manager Ryan and Unique worked immediately to accommodate. They were so kind, thorough, professional, and double checked with my mom that she consented and was able to verbalize understanding which I very much appreciated. It was a difficult time for my family with lots of unknowns and limbo. Ryan and Unique are shining examples of great customer service. Shout out to Mohammad also with whom this experience would not be possible. I have a BoA credit card and don’t always love BoA but my experience at the Livonia branch was outstanding.”
“Always great customer service, from Barb, Amy, (who are now at different locations now) Nicole and Christine. Always such professional and courtesy! They treat me as if I was family. I have been with this location probably over 20 years, so they must be doing something right. So, from my Mom, to me, to my son, and now my granddaughter, four generations, I am not a number, they know me, Which makes it a little more personal. Always professional and courtesy!”
“I am editing this review because I received a call from Charlie yesterday and he was very helpful and fixed the issue and reimbursed me for my fees that I was charged. I appreciate someone taking the time to look into this situation and fixing it. That says a lot to me. Thank You!
This credit union has misled us from the beginning when we took out a pool loan and again recently when they were supposed to take our pool payment out monthly on the 30th. This month they decided to take it out today and cause an overdraft because they took it out two days early. When I reached out and had someone look into it they called me back letting me know they saw what their employee filled out but she had done it wrong and so since I didn’t catch her mistake it’s on me and they won’t be reimbursing me for our bank fees. My fault for not double checking and trusting that everything was done right but once again this place is a huge disappointment. I would suggest you stay far away from this place and go to another credit union.”
“LADONNA THE MANAGER AT VETERANS HOSPITAL PUBLIC SERVICE CREDIT UNION IS TRULY AMAZING AND ONE OF A KIND. SHE IS INTELLIGENT, FRIENDLY AND A PEOPLE PERSON. KUDDOS TO YOUR STAFF FOR HAVING SUCH A JEWEL OF A PERSON. PEACE AND BLESSINGS. SHE WAS SO HELPFUL AND A GREAT LISTENER AND TEACHER.”
“I’ve been a member and employee here for a little over a year now and I don’t have any complaints. Love the early pay option and instant debit cards. When they say “people helping people” or “when life happens” , it seems they may mean it. I was able to get off the city bus and into a vehicle off the strength of a personal loan with PSCU. Has helped me tremendously. Thank you for taking care of me.”
“The manager Christopher went over and above in helping me find copies of two canceled checks that were no longer available for me to access online. He also was very proactive in assisting me in updating my account beneficiary information. He had everything ready upon my arrival at the bank so that I was in and out in minutes. Thank you Christopher.”
“The staff is so welcoming and professional. They always greet you and try to help. Those who don't know this bank allows you to put a marketing table in the bank to promote your business.”
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“Nancy did a great job setting up my account and answering all my question. She even followed up with several phone calls checking to see if I needed anything else. She is awesome!”