Roots is a premium outdoor lifestyle brand offering comfortable clothing and apparel. The store is noted for being very clean and very well organized. Customers describe the customer service as great, with staff being amazing, helpful, patient, friendly, kind, welcoming, and fantastic to deal with. Employees are praised for taking their time to help and for providing positive, pleasant service. The product selection includes comfortable clothing, such as jackets for fall or winter. Some customers note the clothing can be more pricey. Overall, it is considered a good place to shop, with helpful employees being a key reason customers return to the location.
We went for buying few sale items and mate Ms Neesha who is such a wonderful sales person, very active, heartily helpful, knowledgeable and multilingual … we ended up buying lot more! Keep up the good work!
January 2026
One of the best store of Roots in Brampton area. Very good staff & spacious. Easy to find the items you need.
December 2025
The guy in the glasses and beard deserves employee of the quarter already for the first quarter of 2026. Straight to helping customers no BS no lame excuses.
