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“Melanie was an amazing sales associate....she took care of us from the time we entered the showroom until after the delivery was complete. She was attentive but not pushy and listened to everything we asked for. Highly recommend buying from her; thank you Melanie!
Also to note, the delivery team of Chris & Tyler were fantastic. Upon arrival they were unable to get the sectional through our front door due to the large boxed corner of the sofa, so they quickly pivoted and came through our garage inside door instead; voila success!! ?. They were contentious, clean and respectful.......it was a very nice experience having them in our home.
Brandy & John”
“Everyone needs to visit Haroon at the Barrhaven Sleep Country location. He was so great to work with. Not a pushy salesman whatsoever. He was kind, funny and so extremely accommodating. This man deserves a raise!! Thanks so much Haroon for all your assistance. We are so grateful.”
“Had a great experience with Miguel he was super helpful in finding the right mattress for me, taking time to understand what I needed and answering all my questions. Thanks to his knowledge and patience, I found the perfect fit. Highly recommend”
“Absolutely Outstanding Customer Service!
I purchased a ceiling fan from Multi Luminaire about four years ago, and recently it stopped working. I reached out to the store, hoping for some guidance on a possible fix or replacement options. To my surprise and delight, they offered me a full credit toward a new fan—even after all this time!
This kind of customer service is rare these days. They stood by their product years after the purchase, with no hassle, no runaround—just genuine care for their customers. The staff was friendly, professional, and made the entire process seamless.
Multi Luminaire has truly earned my loyalty. If you’re looking for quality lighting products and a company that actually supports what they sell, look no further. I can’t recommend them highly enough!”
“We have ordered quite a few items with structube overtime. No issues regarding the quality of the furniture. Thomas provided assistance with our order, he was very patient with all of our questions and extremely knowledgeable!”
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“My husband and I have bought multiple items from this business - XL Green Egg last year and gorgeous Berlin Gardens patio furniture this year. We have always had a great experience, but this last transaction for the garden furniture was truly exceptional. Kirk Sharkey went out of his way to ensure we were happy with every aspect of our purchase, and his delivery guys were also A+. We are singing their praises and everyone who has seen the new furniture is blown away by how fabulous it is. Kirk, we will be back next year to furnish the lower deck area. Thank you for a wonderful experience.”