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“Kevin is an amazing rep and manager! Knowledgeable on the finer details and answered all of my questions. Took care of me without issue, I can tell he is a valued member of this company and as a customer 10/10 would return!”
Open 24 hours
79 Rue Crémazie, Gatineau
Sporting Goods
“Recently ordered from this company after hearing about it from a friend. Excellent updates on shipment status and received my item very fast! Good prices for quality products. I would definitely recommend :)”
10AM - 5PM
252 Dalhousie St, Ottawa
Sporting Goods
“Wonderful place with excellent service. The French owner is incredibly pleasant, professional, and clearly knows his craft. He helped me find a suit that perfectly fit both the occasion and my body, and made adjustments just in time. A great experience overall”
“Great knowledgeable staff. Always something going on in the community, events and coupons/sales. Accurate online to in store inventory. Look elsewhere online, you likely won't find a better deal.”
“I had a great experience at Dinardo’s. Their sales and technical staff were knowledgeable about skiing and their products. They provided the information I needed to make good equipment choices and their prices are competitive. The technical work with sizing and adjusting my boots has been effective. Skiers talk about their shopping and maintenance experiences when they get together and I have spoken with many people with the same experience as me. Thanks Dinardo’s.”
“Excellent Shopping Experience! I had the absolute pleasure of meeting Frank and Jonathan. I purchased a True Launch Treadmill I was extremely impressed with is family run business from start to finish everyone was very welcoming, knowledgeable and eager to help with no pressure to purchase. They took the time to explain every detail about the treadmill and emailed me brochures and answered all my questions in a timely manner. The delivery was prompt and the installation team to my surprise was Frank and Jonathan !!! they had the treadmill set up and calibrated no time. they made sure everything was in good working order before leaving which was important because this treadmill is absolutely technically top shelf. I could not be happier with my experience with Kinetic Solutions beyond 5 star shopping in my opinion. i look forward to adding more to my home gym in the future. Great job team ! Highly recommend anyone wanting great service and great equipment to visit them .”
“I had heard that the Running Room provided guidance in selecting good footwear, and I would like to say that Doug provided a wonderful experience. He went above and beyond in helping me find shoes for my problematic feet. I was struggling to find a good pair of shoes for a long time, and I'm glad that my podiatrist recommended the Running Room. Doug's knowledgeable and wonderful customer service definitely exceeded my expectations. Thank you Doug! You are the best!???”
“Amazing customer service!!! After Bayshore store being rude and gaslighting me they helped me with no questions asked.
I bought a pair a sweatpants in early August and the fabric started peeling and got multiple holes in it. When Bayshore was being not helping whatsoever, this store was a superstar!!! Very friendly and knowledgeable.”
9:30AM - 9PM
1200 St. Laurent Blvd Upper Level, Ottawa
Sporting Goods
“I was looking for a cap, hard to find, and I found it here. I wasn't too sure about the site, but to my surprise it was quite fast; it was shipped the same day. Fair price and great service.”
“I haven't physically been to this store, but I've ordered from them online and the experience was great! David was quick to answer any questions I had by email, and he helped ensure I got my package in time for Christmas by making sure my purchase avoided the Canada Post chaos. I highly recommend Planete Foot!”
“Great service. I went to Duguay sport to have a name embroidered on my daughter's sports sweater.
The service received was exceptional. Super nice, fast and very affordable. I made the trip to Templeton and no regrets.”
“Decathlon is a magnificent and enormous store combining quality products at affordable prices covering practically every sport you can imagine, and even riding equipment!
I particularly liked:
- The prices are fair and affordable...if you go elsewhere you have either low quality products or products from well-known brands at exorbitant prices. Decathlon presents its own quality brands to you and you do not pay for advertising from major sports brands and their stars.
I frequently use sunglasses from Decathlon as well as gloves for running in cold weather and they are quality products that are like new after months of use
- People can try out the equipment and I've seen kids having a blast playing ping pong or trying out bikes.
- If you become a member (for free), you have a product exchange or return window of 1 year instead of 30 days! I have never heard of such a flexible return policy...I just returned a new product almost 2 months later without problem.
- The price tags have a QR code that takes you to the product page on decathlon.ca. This way, if they are out of stock of the size or color that suits you, it's very easy to place an order online.
- Self-service checkouts have NFC technology that allows you to place your products in a designated area and even several products at the same time, and everything will be correctly identified. This saves a lot of your time! If only they had this at the supermarket!
I am a loyal Decathlon customer, my only regret is that they do not have a store in the west of the city where I live....but otherwise I have received products ordered online in a delay of 2 or 3 days maximum with a very reasonable minimum amount for free delivery.”
“I had a great experience at the store here in Ottawa. The staff had a busy day, I came in before close on a Friday to pick up my order - delivered in store (due to the Canada post delay); they processed the pickup, helped me with sizing, and I was on my way. Happy with the service, thank you.”
“Fantastic staff and the store itself. Just wanted to say thank you for helping me out the other day. I've got a kayak that you guys helped to get on the roof of my car and showed me how to properly secure it on top. Really appreciate the help, everyone was super helpful and friendly!”
11AM - 5PM
380 Industrial Ave, Ottawa
Sporting Goods
“This is a great store run by good and helpful people. However, their hours make it extremely difficult to shop there and it's doubtful I would go back for that reason. I personally would never be able to make it weekdays between 11 and 5 and Thursday (the one evening they are open) they don't do skate sharpening. I would really encourage the owner to consider different hours.”
“Terrific store with excellent service and a good selection of pretty and colorful fabrics. I bought two suits in chlorine resistant fabric most recently and they are holding up well.”
“From the manager to the staff, they provide such a high level of customer service rarely seen nowadays . Couldn't pick a better store to go to for your hockey needs from the best skate sharpening to equipment!”
10AM - 9PM
50 Rideau St, Ottawa
Sporting Goods
“The customer service is amazing and a huge shoutout to cashier Grace .. She was super nice and helped me find the best jacket and the brand that I was looking for.”
“Went in for a custom embroidery job and both Angelo and Cody were super helpful and did a great job. Would definitely recommend and was very happy with how it turned out!”
10AM - 8PM
175 Trainyards Dr, Ottawa
Sporting Goods
“Great selection and the staff is amazing. I wasn't sure which scope to buy for my riffle but they helped me buy the best one for my needs. I'm really satisfied. Thanks”
10AM - 7PM
50 Rideau St, Ottawa
Sporting Goods
“Harry Rosen at Rideau Centre has become one of my favourite places in Ottawa for thoughtful men’s gifts.
I’ve picked up gloves, ties, and other accessories here over the years, and the quality has always been excellent. The staff are professional and attentive, and when you connect with the right advisor, the experience feels genuinely welcoming and well‑guided.
It’s a reliable spot when you want something classic, well‑made, and presented with care. Always a good experience.
Update: Thank you for taking the time to reply. The staff were truly professional, and the service felt high quality from start to finish. I appreciated the experience and look forward to visiting again.”
11AM - 5PM
1625 Bank St, Ottawa
Sporting Goods
“It's definitely nice to have a local soccer shop to go to. Even though their prices are the same or higher than online, I'll gladly pay a little more to support a local brick & mortar store, but... what's with the odd return policies? After buying $300+ worth of gear, 1 day later I tried to return $18 unused/unopened socks with the receipt and they wouldn't accept the return. So strange. Make sure you double check the return policy on the items you're buying so you don't get caught like I did.Responding to the owner's reply:The socks were UNOPENED and still in the original packaging. It is literally impossible to wear the socks unless the packaging was opened, which it was not (see pictures). I could understand your response if the packaging had been opened, but this was not the case. The employee serving me also noticed they weren't opened and apologized saying he had no choice but to deny the refund because it's store policy. There are many other stores that accept socks for refunds as long as they are in the original, unopened packaging. Why doesn't Disalvo just adopt a similar policy? Adjust the policy rather than challenge an honest customer's review about it.”
“Angelo was super helpful for the moment I walked in. He took the time to order hats for me from 3 different stores and made my Christmas shopping quick and easy. Thank you for the great service.”
“Thank you to Steph and the other gentleman that helped us today .I'm in a scooter and my sister is in a wheelchair chair He was so helpful and pleasant about sizing different styles. I would recommend this store with such awesome people to anyone . Thank you for everything Debra”
10AM - 9PM
287A, 50 Rideau St, Ottawa
Sporting Goods
“Shannon was super helpful and super friendly, thanks for being patient and help me to find the right pair for me, thanks for Madi for the quick response and arrange the pick up. Highly recommend.”
“Reane, provided excelente customer sales service, with a smile, efficient and kind demeanour answered to all my questions, brought out boots and tennis shoes for me to try on and additionally she provided advice. It was indeed a pleasure to deal with her.”
“I went to have my bike repaired. The repairman provided me with remarkable service. I recommend, speed, efficiency, professionalism. Affordable price!
THANKS”
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“Great experience with Lisa, today. They helped me pick out so cloths and multiple times grab different sizes. I started with xl and some items ended up with M. I really appreciated the help.
Wagner was also helpful in finding the right items.”