“Mithun at The North Face provided excellent service while I was looking for a winter jacket as a gift. He was knowledgeable, patient, and genuinely helpful throughout the process. I’ve never had better customer service — highly recommend asking for Mithun.”
“? The Most Amazing Experience Thanks to Sofia! ?
I had the absolute best experience at the New Balance store in the Outlet Collection at Niagara on the Lake, and it was all thanks to dear SOFIA! The store was completely full and busy, yet Sofia made me feel like I was the only customer there. She was so attentive, patient, and genuinely caring!!! she took all the time in the world to help me find the perfect shoes.
This was actually my first time ever in a New Balance store, so I didn’t know much about their shoes, and I had a lot of questions. Sofia answered every single one with such professionalism, warmth, and knowledge. She explained LITERALLY EVERYTHING clearly and made sure I felt comfortable and confident with my choices.
Her attitude was simply amazing!!!!!! Calm, kind, and full of positive energy, even though the store was busy. She truly went above and beyond in every way. I walked out not only with a great pair of shoes but also with such a good feeling thanks to her.
Thank you, Sofia, for turning my first New Balance experience into something so special and memorable. You are a true gem! ?”
“I drive 2 hours just to come to this specific store! This place is always riddled with deals! Last two visits they had a 50% off entire store.. not select items but ENTIRE store! I always end up spending more than anticipated as I just keep throwing more in the bag! This last trip I got 3 pairs of pants, 2 pairs of shorts and a sleeveless top for all under $300 tax included. You can’t get prices online this good! May always go to store!”
“I recently had the pleasure of visiting the Puma Shop Outlet, and I am thrilled to share my exceptional shopping experience with fellow enthusiasts. This outlet is an absolute delight for sports and fashion lovers, offering an extensive range of high-quality products, exceptional service, and incredible deals.As soon as I stepped foot into the store, I was greeted by a vibrant and energetic atmosphere. The layout and organization of the outlet were impeccable, making it easy to navigate through the wide selection of Puma products. From footwear to apparel and accessories, the variety and range of options available were impressive, catering to both athletic and casual fashion needs.The staff at the Puma Shop Outlet were friendly, knowledgeable, and attentive. They were passionate about the brand and its products, providing valuable insights and helping me find the perfect items that matched my style and preferences. Their expertise in guiding customers and suggesting suitable products was commendable, creating a personalized shopping experience.The quality of the products at the Puma Shop Outlet was exceptional. Puma is renowned for its commitment to craftsmanship, durability, and cutting-edge design, and this outlet lived up to those expectations. The footwear was comfortable, stylish, and designed for optimal performance. The apparel was not only fashionable but also made from high-quality materials that offered both comfort and durability. The wide range of accessories, including bags, hats, and socks, complemented the overall Puma aesthetic and added a touch of style to any outfit.One of the highlights of shopping at the Puma Shop Outlet was the incredible deals and discounts available. The outlet offered significant markdowns on many products, making it a budget-friendly option without compromising on quality. The value for money was exceptional, allowing me to shop guilt-free and walk away with fantastic bargains.Moreover, the shopping experience at the Puma Shop Outlet was seamless and enjoyable. The staff ensured that the store was well-stocked, neatly organized, and easy to navigate. The overall ambiance was vibrant and inviting, creating a pleasant atmosphere for browsing and trying on products. The checkout process was efficient, and the staff were always available to assist with any inquiries or concerns.In conclusion, the Puma Shop Outlet is a shopper's paradise, delivering a five-star experience on every level. The impressive range of high-quality products, knowledgeable and friendly staff, incredible deals, and seamless shopping experience make it a must-visit destination for sports and fashion enthusiasts. Whether you're a professional athlete, a fitness enthusiast, or simply looking to upgrade your wardrobe with stylish and functional pieces, the Puma Shop Outlet is the perfect place to explore. Prepare to be captivated by the world of Puma and embark on a shopping journey like no other.”
“We would like to commend Suzanne for her outstanding customer service. She truly went to great lengths to ensure we found the correct shoe size, a level of assistance that is difficult to find at other stores in the Niagara Outlet. Suzanne demonstrated remarkable patience and expertise, explaining in detail the nuances of determining the perfect fit. We are very appreciative of her thorough and helpful approach.”
“Had a great experience on a trip 5 years ago at this Eddie Bauer store. They had great people working back in 2018 and they have still have amazing people working in 2023. Thank you Jeremy for making our shopping experience awesome!”
10AM - 9PM
300 Taylor Rd, Niagara-on-the-Lake
Sporting Goods
“Can find some great deals here, especially in the less frequented months as it can get extremely busy in the summer . Check the clearance racks for some awesome finds.”
“I really do like this store. I’ve gotten some great deals, and even found many items available on the regular website for a margin of the price. I have one recommendation however…. After having experienced Black Friday and Boxing Day here, I beg of you to have an employee outside doing crowd control. I have been the first 10 people in line both times this past year, with Boxing Day being the worst for people cutting in. When we first got there, my sister and I would have been the first 5 people (they give something to the first 5-10 in line, and people know this). Immediately after getting there, a party of 4 joined the front of the line with their daughter who jumped out of the car and ran. We said nothing because they had just opened the gates. About 10 minutes before the store opened, another party of 4-5 people tried to join their family at the front of the line behind the other party, right before staff came out to hand out things to the first 5-10 people. The line had at least 30 people behind them that they tried cutting in front of. This time I said something myself. It’s truly not fair that people will stand outside for an hour and a half, and just have to let people cut in line who have been waiting for not even 2 minutes. 1 spot should save you 1 spot, not 5, and can be limited by having a staff member monitor this and say something about it. This review is not to ruin the fun for people, being that you hand a bonus out to the first few people. By all means, I think you should keep the incentive, but I really do think it needs a handle on it.”
“Great quality and comfort perfect for Canadian winter!
I recently bought these Columbia waterproof winter boots, and they’ve been amazing so far. They’re warm, lightweight, and super comfortable, even after wearing them for long hours. The waterproof feature really works I’ve walked through snow and slush, and my feet stayed completely dry.
The grip on icy sidewalks is excellent, and the inside lining keeps my feet cozy during cold mornings. They also look great and go well with casual winter outfits.
If you live in Canada or plan to visit snowy areas, I totally recommend these Columbia winter boots reliable, durable, and perfect for winter weather. ❄️???”
“Nicholas in the firearms area is extremely knowledgeable, nice and informative. I cant say enough good things about him, I felt welcomed, and like an old friend i haven't seen in a while even though we have never met. again great job sir!”