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“Last Saturday we visited the store to upgrade our phones from city phone to Rogers. My wife and I both have iPhone 13's so we were helped by Tamara and Aisha. These two young ladies were awesome and stuck with us until the conversion was finished. My Rogers customer service was dealing with our issues. They cleaned our phones up beautifully! Thank you for such a great service!”
“Huzaifa from the Erin Mills store was very patient, knowledgeable and pleasant. He even stayed after closing to make sure we were taken care of. That showed dedication to us. We are quite happy with our new I phones.”
“The staff at Telus at Mapleview are incredibly helpful and truly go above and beyond. They took the time to understand my needs, explained everything clearly, and made the whole process easy and stress free. Great experience & service”
“Absolutely exceptional service from both the store manager and assistant manager. They were very helpful, friendly and patient. My family swotched all our services from another provider and they made the transition easy and smooth. They followed up with questions and concerns we had and always had a positive easygoing attitude which was very professional, a true pleasure dealing with them. They helped out my father who isn't tech savvy and were very kind and made his experience spectacular. Their knowledge and personalities really made Telus shine during the transition. 5 stars easily and will recommend them to anyone looking for their services. Steven and Paul C.”
“My experience with Blake from Telus at the Burlington Centre was excellent. Blake went above and beyond to ensure that I was making the right move when switching cell phone plans and to find ways to save me money on my current subscriptions outside of my cell phone plan. He was very thorough and honest, showing compassion and understanding in my situation and was never “pushy”. I highly recommend dealing with Blake!”
“Cortez at the Fido store made everything smooth and easy. He was patient, knowledgeable, and took the time to explain all my options without rushing me. The whole process was stress-free, and I left confident I made the right choice. Highly recommend asking for Cortez if you’re visiting this location.”
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“I have nothing but good things to say about my recent experience at this location. It was my first time trading in my phone for an upgrade and I was blown away by how helpful and genuine the employees here were. Thank you Faisal A and Maddie for taking the time to answer all my questions, clearly describe all the steps of the contract to me, and help set up my new phone!!”