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“For now I'm giving 5 stars. I sensed honesty, professionalism, patience and kindness in Matthew and his colleagues. Everything was taken care of by them with the exception of not having a battery in stock. I just bought one from CT and they made sure to take the few extra minutes out of their schedule to put it in for me. Matthew took extra time to answer all of my questions after I picked the trailer up. I don't see any problems right now. Good solid service from start to finish.”
“⭐️⭐️⭐️⭐️⭐️ Great store! I picked up a drain auger and some wood screws here and the price was much better than other big retailers. Staff were friendly, the store was clean, and the selection was impressive. Definitely my go-to for tools and hardware!”
“Best customer service , their prices are fair , I was stuck in their parking lot this morning and one of their employee by the name of John help me to get my car on the road and saved me a call to a towing company. I will recommend this company to my friends snd family members. Mossy”
“Always a truly wonderful experience. We come often for home projects and are met every single time with staff with great knowledge and even better personalities.”
“Great selection of items and almost always have whatever it is you might be looking for (I recently bought an American standard toilet flapper), well priced, and the staff are always friendly and helpful (and can often suggest good solutions to problems). It's important to support local businesses.”
“There are only 2 places in Ottawa. You can take rigid tools in for service. I've used both. I find mytek to be excellent so far. The company maintains a clean shop and work was done quite quickly. This is the second time my planer has been in for repairs since I bought it about 8 months ago. We shall see how long the repairs last.”
“The measure of a business is when things go wrong and how they respond. The very expensive rental that we got for the weekend did not work. A technician showed up Monday and they said that we could keep the equipment into the next weekend. It was a happy solution for us.”
“Took my old AC burnt out capacitor to the counter and the staff had a new one in my hand in 5 minutes. Excellent service and very good price cheaper than Amazon A+++”
“They have an excellent line of Tilley clothes, they have every tool imaginable, the have the best garden centre on Innes. They are not competitive enough against Home Demo, so I bought my BBQ there.”
“I had the pleasure of meeting Linzel and Kris this am. When asked for help, they did not hesitate to go above and beyond. Kris had an assisted walking device and that didn’t stop his mission of finding my item in the whole warehouse. Linzel loaded up 5 heavy boxes without me needing to ask. Very hard to find these quality employees in today’s economy. Bravooo”
“I saw a face book post on Busy Bee products, and I was needing a new lawnmower. The price was $50 less than a big lumber store sale price. I ordered one through the internet. The process went perfect. The arrival and pick-up went perfect. The staff were excellent, and the store loader fellow was the best. Courteous and cautious as he loaded the heavy box into our new auto. Sincere thanks for 5-star performance.”
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“Bought my bike(1290SAS) here in 2022. Nothing but great service since. They have given good advice, fit me in for service when deadlines for trips were tight ( needed a new tire ), charged a reasonable rate for service and always had me leave confident the bike will keep running well. They are a hike for me to get to (40minutes without traffic) and I keep going back. That should tell you all you need to know.”