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9:30AM - 5PM
1980 Ogilvie Road Un. 146, Gloucester
Banks
“Visited this branch a couple of times last week, both during busy hours and quieter moments. The service was consistently great each time — staff were helpful, patient, and handled everything smoothly. The location is convenient with easy parking, which makes quick visits simple. A reliable branch with friendly service. All good.”
“I had an excellent experience at Alterna Bank, thanks to Marwa. She was incredibly professional, patient, and helpful throughout the entire process. She took the time to clearly explain everything and made sure I felt comfortable with all the details.
What stood out the most was her kindness and genuine care she went above and beyond to assist me and made the whole experience smooth and stress-free. It’s not every day you come across someone so dedicated and attentive.
I highly recommend working with Marwa if you’re looking for outstanding service. Thank you again for your amazing support!”
“I just closed my first loan with Focus Financial, and I have to say I’m very pleased. The staff truly made it easy for me from start to finish and funded the loan without any issues, for this Focus Financial receives a 5 star rating.”
“want to give a big appreciation to sara behhar who works at Alterna Savings St Laurent Her professionalism patience and dedication always stand out Every time I visit the branch she treats clients with respect clarity and genuine care Whether she is helping with account issues explaining options or welcoming customers she always goes the extra mile You can clearly see how much she loves helping people Alterna is lucky to have someone so committed and trustworthy on their team I highly recommend this branch and the service they provide”
“Out of several Royal banks in the area I choose to come to this location for the STAFF. Friendly and quick to serve. Always a pleasant experience since I have to spend so much time there several times a week it is nice to be greeted by name and a friendly smile not just known as an account number. Thank you !!”
9:30AM - 5PM
84 Bank St, Ottawa
Banks
“I have known Sebastian for over 2 years. He has always been very reactive and amazingly helpful. He patiently worked with me to find the best solutions to my needs on multiple occasions. I feel that he represents exactly what a financial advisor should be! Highly recommended.”
“Marie has exceptional customer service. I had a great experience with her, she took the time to ensure everything was handled perfectly! Very friendly and kind. Thank you Marie!”
9:30AM - 5PM
1450 Merivale Rd, Ottawa
Banks
“I had my identity stolen yesterday so I had to get a new bank card here. My teller Victoria immediately put me at ease and made it so seamless! Thank you, Victoria, you deserve a big shout-out for neutralizing my stress over this.”
9:30AM - 5PM
2945 St Joseph Blvd, Ottawa
Banks
“I've been coming to this branch for a long time now and I have to say that Zachary provides such a great experience every single time. He is so kind, patient and knowledgeable. 5 stars for his excellent service!”
9:30AM - 4:30PM
186 Bank St, Ottawa
Banks
“After a disappointing experience at the Rideau branch where the tellers were clearly incompetent, I came to this location hoping for better service. I’m very glad I did. Huiying Liang was knowledgeable, professional, and genuinely committed to resolving my problem. She handled everything quickly and efficiently, and her attitude made a big difference. Excellent service.”
9:30AM - 5PM
585 Montréal Rd, Ottawa
Banks
“I came in thinking I already knew what I wanted, but Diane Umubyeyi showed me what I actually needed. she listened, explained everything with patience, and even stayed with me after the bank closed to make sure I was taken care of. What was meant to be a one-hour appointment turned into over two hours, and even after the bank had closed, Diane stayed with me until everything was resolved. That level of dedication and care is rare.
It showed me something important....no matter how much technology advances, there will always be a need for an experienced person who knows how to actively listen, guide you, and use their expertise to help you get what you truly need,not just what you feel like you want. i dont know if it will reach her, but am sending my thanks eitherway”
9:30AM - 5PM
2272 Tenth Line Rd, Orléans
Banks
“I had a great experience at this RBC branch.
I especially want to thank Jad, who was incredibly kind, patient, and helpful when I opened my account.
He made the process smooth and easy, and I truly felt supported as a newcomer to Canada.
It’s rare to meet someone who genuinely cares and takes the time to explain everything so clearly.
Thank you again, Jad — I really appreciate your professionalism and kindness!
Highly recommend this branch for anyone looking for excellent customer service.”
9:30AM - 5PM
745 Bank St, Ottawa
Banks
“Zi was the best bank teller I could have had. I went in on Wednesday extremely stressed out and she immediately calmed me and helped me fix the situation. She even called me the next day to let me know everything had worked out. She’s the best!!!”
9:30AM - 5PM
3310 McCarthy Rd, Ottawa
Banks
“I will give zero stars to those who answer the phone since I had to call four times and never got a consistent incorrect answer. That’s the call centre. When I went into the bank, they were more than pleasant and helped me set up a new account and other things quickly and in a friendly way.”
9:30AM - 4PM
2714 Alta Vista Dr, Ottawa
Banks
“Outstanding Mortgage Advisor – Highly Recommend Aditi!
I can’t say enough great things about Aditi, Senior Financial Mortgage Advisor at Scotiabank. Her professionalism, dedication, and expertise were truly exceptional.
As a buyer navigating a mortgage with a lower down payment, I had many questions. Aditi was incredibly proactive, following up consistently by phone and email, keeping me informed, and ensuring everything moved forward smoothly. Within just a week or two, she secured an excellent fixed rate, far exceeding my expectations.
What really sets Aditi apart is her communication. She took the time to clearly explain every step, patiently answered all my questions, and made sure I understood why certain things take time. That transparency and care gave me complete confidence throughout the process.
Aditi genuinely cares about her clients and delivers outstanding service. I highly recommend her to anyone looking for a knowledgeable, responsive, and truly exceptional mortgage advisor.”
10AM - 5PM
1091 St. Laurent Blvd Unit #001A, Ottawa
Banks
“I had a great experience today. I should mention Isabel Fernandes she works as Associate Branch Manager and was very helpful in opening a new account. She was so polite and calm. I would give 100/100.”
9:30AM - 5PM
90 Sparks St., Ottawa
Banks
“I love coming to this branch, most of the business services you need can be done here that can take weeks at other branches. Helps to stop by and simply ask, worth the trip!”
“I visited this location today to inquire about the Costco credit card. The General Manager, Dung, kindly assisted me and explained everything I needed to know in a clear and helpful manner. Among all the bankers I’ve met, Dung stands out with top-class professionalism and kindness. I truly appreciate the exceptional service and highly recommend.”
“Very friendly staff. Anna went out of her way to help me with a process I started from another branch. I truly appreciate Anna’s help and highly recommend this branch.”
10AM - 5PM
5925 Jeanne D'Arc Boulevard South, Orléans
Banks
“Update: I had to come back and share my experience with Rahma Osman Soubagle. Navigating RRSPs can often feel overwhelming, but Rahma turned it into an absolute masterclass! Her presentation was seamless, incredibly well-prepared, and professionally executed from start to finish. Beyond her clear expertise, she has a marvelous, infectious personality that makes you feel genuinely valued as a client. If you want someone who is both a subject matter expert and a joy to work with, Rahma is the gold standard!
Thank you
Saul
RE: Donnic Baker, National Bank
Donnic Baker exemplifies the highest standard of professionalism and client service. From our first interaction through completion, he demonstrated exceptional expertise, sound judgment, and a calm, confident approach that inspired immediate trust.
Donnic communicated complex financial matters with clarity and precision, ensuring every detail was thoroughly understood while maintaining efficiency and discretion. His ability to anticipate needs, address potential issues proactively, and follow through without prompting clearly reflects both deep competence and strong ownership.
What distinguishes Donnic most is his commitment to excellence. He operates with integrity, consistency, and a client‑first mindset that materially elevates the experience of working with National Bank. His performance reflects not only individual excellence but also positively represents the institution as a whole.
Donnic Baker is a high‑value professional and an undeniable asset to National Bank. His contributions set a benchmark for service quality and professional conduct, and he is someone whom leadership can trust with the most important client relationships.
Saul V.”
“Elvira D’souza was absolutely phenomenal in handling my mortgage renewal. Her professionalism, speed, and expertise made the entire process seamless and stress-free. I was truly impressed with how quickly she got everything done while ensuring I was well-informed every step of the way.”
9:30AM - 5PM
110 Place d'Orléans Dr, Ottawa
Banks
“I came here to have my Debit Card PIN changed and the employee who was helping me was professional and courteous. This happened just before closing time and there was no lineup.”
9:30AM - 5PM
269 Laurier Ave W, Ottawa
Banks
“I was in there this morning I was having issues with my on line banking .I could just to thank the two people that help Nicanor and Morgan thank you and a special thank you to Morgan for the extra help and solving the issue at hand .I love the service I get at bmo in person or on the phone .Thank you to the Bmo staff for making feel like a person and not a bank number .”
“Great location. They are open on Saturdays, and they were able to help us with a time sensitive issue with tact. They really need to add a public washroom for clients. I don't feel it's sensible to ask people to invest in your bank and not offer a place for people to go to the bathroom..”
8:30AM - 4:30PM
118 Sparks St., Ottawa
Banks
“The best bank tellers in OTTAWA - there is a professional woman that works the teller desk not sure on her name but she is one of the best - the young men and elder man are all professional serve the public with 100% respect and always a pleasure going in to do banking....LOVE YOU SERVICE
Thank you
Buffy”
9:30AM - 5PM
2400 City Park Dr, Ottawa
Banks
“Amanda Adlard is amazing. She is compationate , a great listener and brilliant at her job Thank you Amanda. & Asshay Joshi great financial advisor and very kind Thank you Aashay”
“I haven't been to the store yet but I would like to see if anyone would be that if I could sell man coins from Canada of the Pope from the Pope's visit 1994”
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“I had a very pleasant experience with Goar. She was kind, professional, and extremely informative throughout the process. She helped open a new bank account for my daughter and made the experience feel like a memorable milestone. We truly appreciated the time and care she took to make it special.”