Step into the EQ3 Ottawa showroom, located in a historic building with exposed brick walls and an old stone fireplace. Wander through the first floor with its ample windows overlooking the Byward Market stalls, then head upstairs for a view of the shops, restaurants, and street vendors below. Explore new collections and perennial favorites as you browse the furniture and design options for your Ottawa home.
Customers praise the exceptional design expertise and outstanding customer service, particularly from staff members like Nathan Fedorchuk and Kyle the Design Consultant. When an issue arose with an order, the business took prompt action to resolve it and provided assistance from start to finish.
The quality of the products was above expectations, with quick turnaround times. Sales staff received 5-star reviews, though one customer had a more difficult experience with the manager when trying to exchange a minor item. Overall, shoppers were entirely grateful and satisfied with their purchases and the service they received.
Whether you're looking for small space living ideas for a new condo or modern design options, the EQ3 Ottawa showroom offers a pleasant shopping experience with knowledgeable staff to guide you through the selection.
A shop is just a shop but located in a very good place.
July 2025
We have ordered a few pieces from them, each time the order took longer than expected. Had to call customer service as they forgot to give us one of the frames (we ordered two). Pretty interesting experience that I do not think we will try again.
July 2024
I want to emphasize the exceptional design expertise and outstanding customer service I received from EQ3 Ottawa, particularly from Nathan Fedorchuk. It's important to note that when an issue arose with my order, they took prompt action to resolve it and provided assistance from start to finish.
