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“Went to Leon’s looking for a dresser and found the perfect match for our budget and purposes. Received a warm welcome and great service from Kyle! Super friendly and helpful customer service, and amazing deals in the markdown section!”
“Excellent customer service from OUBAID A… I spent 20 minutes at your location seeking assistance with a mattress, and a staff member approached me, offered help, and patiently waited between customers to ensure my needs were met. for sure, I’ll come back and ask for him for help next time in”
“The sales team was so gentle in welcoming and treated me with passion. I liked the options available and especially the boxing day deals. Got a luggage set and best price for my choice. Thanks.”
“Fantastic experience working with the whole team. They arranged time to come to our space and then made recommendations and worked with us to find the right furniture until we were satisfied. Delivery was smooth and simple and they placed all the furniture for us. I could not recommend their services enough.
Thank you Dala Decor!”
“Ordered a wool blanket last minute 4 days before Christmas as I could not find one local. The shipping cutoff for Christmas had already passed so I printed out a picture ready to wrap. Much to my surprise, the blanket arrived on Christmas eve! My parents loved the blanket and while I didn't NEED it by Christmas, it was nice that it was shipped so quickly.”
“They were super friendly and helpful
I had to go back and they took my order by phone and had all ready and I just had to pick all up. So easy and convenient.
Also, they are pet friendly which was nice to see their friendly dogs”
“You guys have been amazing and taken so much stress off us and our client by helping with the storage and delivery of their sectional. We really appreciate it and you will 100000% be our go-to for any other needs of this sort in the future ?”
“The delivery guys were amazing, in and out in no time with no damage!! Product was not damage except the one complaint was the “energy saving “ sticker on the glass door was so hard to get off and left all this glue that I have to try and remove.”
“We bought a Palisar sofa and love seat including a recliner at Sofa World . The furniture is beautifully made and we are very satisfied! I want to give Luc our salesman a great thanks. With his obviously great experience he was able to guide us in our purchase. Sofa World is an Ottawa based and Canadian owned retailer that offers great products along with impeccable service!”
“I did the initial research on line and went to Leon’s to check the mattress out in person. I received excellent service from Franklin and I could not be happier with my purchase. Leon’s offered me the best selection , service, quality and price and I will definitely be back for future purchases”
“The delivery team was very respectful.. took off their shoes... should up in time frame and delivered to a second address because the wrong address was on the invoice. They should get a raise... a big one.”
“Kieran was absolutely fantastic he is very much talented and smart and professional. If I came back to this location I wouldn’t be served anyone else. Hats off to Kieran and the Sleep Country Bank street.”
“Just received the beautiful Canadian-made Leathercraft sofa and chair I ordered at Ormes Furniture - right in time for the Christmas holidays! Cheryl was a perfect Sales consultant: pleasant, attentive and VERY patient while I selected the various options on this customized set. It arrived exactly when promised, and was delivered by courteous fellas. A super furniture shopping experience!”
“Amazing post purchase support. We purchased a dining room set 4 years ago from Blueprint Home. Recently we discovered a crack in the chair frame under the seat. Even though the manufacturer denied any warranty the store owner Jane made it right and replaced the chair with a new one at no cost to us. Never expected that but she exemplifies Customer Service to the max. Thanks Jane!”
“Happy New Year. I recently purchased two chairs from Mostly Danish and found the experience to be very positive. As I was unable to visit the store's vast inventory, my selections were made online and based on recommendations made by Zvi. was very personable and helpful during the purchase process. Thank you Zvi”
“I have been going to Lyndsey for few years now and never been disappointed. She always goes above and beyond to make sure I get exactly what I’m looking for and she is so sweet and kind.”
“Company reached out to resolve below issue
The website says 10% off everything all weekend. So I go into the store to purchase a pillow assuming they also give me the same price as online, and they don’t. They just charge me full price. No I have to drive into the store tomorrow for a refund. If they properly refund me, I will up them to 3.7 stars, but it’s 31 minutes lost and $6 of gas….
Thanks I have not yet tried the pillow
The company later contacted me and was pleasantly surprised to deal with and they showed empathy and offered to fix the issue. Switching to 5 stars due to company follow up.
Also the pillow has been really good”
“Its a very good and friendly store they give us a good price and delivery and set up all our house within 10days at this time of pandemicThx you fall family for the service”
“I had a very special need for quick purchase and delivery of sofa. Excellent customer service from Andrea and Martha made it happen and I’m very impressed with the quality and price point of my purchase. Highly recommend!”
10AM - 8PM
1800 St. Laurent Blvd, Ottawa
Furniture Stores
“Wow ! I had a wonderful experience at Surplus Furniture! All the employees were helpful and knowledgeable. They took the time to help me choose the right mattress and bed, and I even received my purchase the same day — incredible! I highly recommend this store: amazing service from everyone and great prices too.”
“Lucky me to have had such great service and an amazing experience shopping for top quality furniture and decor at Total Home Consignment. I bought my first home in Alta Vista 25 yrs ago and couldn't afford to replace my existing plain furniture. A lot of my replacement pieces came from Marketplace as 2nd hand purchases. Mediocre mis matches at best lol. After 25 yrs I decided to downsize and bought a condo. Richard was amazing he accepted all of my items on consignment as I was in the midst of purging and major downsizing. I estimate that 95% of my consigned items sold thanks to the revolving door of repeat customers who shop at this location. Am happy to say that my condo is now all furnished with mostly new and consigned items from Total Home Consignment. From my dining room table to an office couch that converts to a bed, my bedroom furniture consisting of 2 dressers and a brand new bed and mattress, mirrors, wall decor and artwork. I am not a fan of shopping but have to say Richard carries such a wonderful array of pieces that after only a few months of dropping in at his store, one store, I was able to find every piece I needed ... am proud of my new condo life with so many original, beautiful ensemble of very nice and practical furniture decor. There isn't another store with the quality and amazing client services as Total Home Consignment in Ottawa or surrounding areas, that carries such unique consignment and new furniture and decor!”
“Hey guys!
Just wanted to share that I had a very positive experience at this auction house.
The people who work here absolutely go the extra mile to facilitate a buyers needs.
Hope to be doing more business here in the future!
Thanks
Mark”
“Friendly staff. Will let you browse the store without breathing down your back.
Beautiful, reasonably priced furniture. I will definitely buy there again. ?”
“I had an extremely positive customer experience this weekend. Tarek was the ideal sales representative - friendly, welcoming, and the perfect amount of attentive. Michelle's support with customizing the built-to-order furniture was invaluable. Thanks!”
“Extremely happy with the service and quality. Janice was very knowledgeable and patient, providing us with lots of options for a patio set within our parameters. The delivery was quick and the table had even been set up prior to delivery by a very thoughtful employee (whose name I didn't catch!). Thank you!”
“Amazing service, high quality material, and really good prices, I love this place. We baught couches from here almost 10 years ago and we'll probably have them for another 10 years. Their furniture looks good and is long lasting. Plus, most of their furniture is customizable!! I haven't seen this anywhere else. Color, fabric/leather, add cristals or buttons, even extending pr shortening length and width. Truly a hidden gem.”
“(Translated by Google) I am extremely satisfied, I am in love with my paintings. I couldn't take it all but I'll be back for sure!!!(Original)Je suis extrêmement satisfaite, je suis en amour avec mes tableaux. Je ne pouvais pas tout prendre mais je vais revenir c’est certain!!!”
“Fantastic store with amazing staff. Especially Nate! His knowledge, expertise and assistance was super helpful. He promptly answered all my questions and offered additional information that made my purchase decision a well-informed one. The staff are kind and seem happy to work there, which makes for a very inviting shopping experience. I highly recommend this location and big thanks again for all your help, Nate!”
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“We appreciated the sales service and great deal we received on our fridge and freezer. We used to always shop at a competitor but will now shop at Dufresne going forward.”