The Old Navy is an apparel and accessories brand for the entire family, featuring everything from jeans (in 180 sizes!) to comfy fleece and bestselling activewear. Customers can enjoy free pickup services or visit the large, well-organized store with high ceilings and attractively displayed merchandise. The staff is attentive and provides a smooth checkout experience, though lineups can sometimes be significant. However, some shoppers feel the pricing is questionable, with everything seemingly "on sale," and the return policy is considered unfair, as items purchased during sales cannot be exchanged after 2 weeks. Overall, the brand offers a wide range of products, but the shopping experience can be hit-or-miss for some customers.
Crazy difficult to find anything, long fitting room waits, long checkout waits.
April 2026
Camila is amazing!! she gave me the online sale for my two shirts 50% off Thank you so much again! Also your medallia required a store number I didn’t know the store number to leave a review there but I still wanted to leave one.
March 2026
Good affordable store. Have a lot pf cloth for people who were bigger sizes
