Giles Tool Agency
Hardware Stores
Hours:
47 Granger Avenue, Scarborough ON M1K 3K9
Hours
About Giles Tool Agency
Giles Tool Agency, an authorized Dremel service center, is widely praised for its exceptional customer service and commitment to supporting its products. Customers consistently describe the team, particularly Maureen, as friendly, knowledgeable, and professional. When a customer's tool experienced an issue, the agency promptly replaced the broken part, even upgrading the model free of charge. Reviewers highlight the agency's dedication, noting that their service ensures customers continue to trust and invest in the Dremel brand. With a focus on integrity and a willingness to go above and beyond, Giles Tool Agency has earned a reputation for providing top-notch support that exceeds customer expectations.
Most Recent Reviews
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September 2026
Maureen was very responsive in handling the warranty issue with my Dremel. I appreciate the way everything was handled.
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August 2026
Great Service from Maureen and her team. Got my issue resolved and my new replacement item within a week. Great Experience!
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June 2026
My Dremel had an issue with charging, they replaced it. Amazing service. Very fast. Friendly customer service. Highly recommend!
More Comments(44)
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Scarborough, Ontario
