The Tommy Hilfiger store offers timeless holiday collections and classic everyday wear for men, women, and kids, including cozy sweaters, wool coats, denim, and accessories. The clothes, especially bottoms, are described as wonderful. The store experience varies by location. Some branches are noted as very nice, tidy, well-organized, and spacious, making merchandise easy to find. Staff are frequently highlighted as helpful, patient, and good, with some employees specifically praised for assisting with finding items and explaining membership perks. Helpful features like price-check machines are available. However, the experience can be mixed. Some stores feel a bit dark and crowded, while others can be packed and busy. A significant issue noted at one location is the lack of air conditioning in the summer, creating a hot and oppressive atmosphere that makes shopping unpleasant. Occasionally, the presence of many staff can feel uncomfortable for some. Despite these drawbacks, many customers report a really good experience overall and highly recommend the store.
I visited the store today. Customer service was great. I was helped by girl Khanh. She was so so helpful and friendly.
January 2026
New year day I was buy 1 white shirt I’m feel very happy & lots of shirts, polo T-Shirts, Hoodies, T-Shirts Tommy-hilfiger good brands.
December 2025
Scarborough town center branch it's very nice outlets and employees are so helpful nd they helping me some stuff find me i forgot her name is i think her name Amanda she so helpful girl nd she was and she finally find me my size LG underwear I m so apricicite from her thanks a lot tommy Hilfiger
