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“Folks, I give this place 10**** doesn’t matter which chap you asked a question, they knew the answer! Rare these days— it’s community stores like this that keep our country’s economy going!! I am one those guys that had a lot questions an they gave me dummy proof answers! Thank you to the entire staff! From my count the employee at least 6 people— let’s support our (neighbourhood hardware store!)
GO LEAFS!!!!”
“We were having great difficulty finding a replacement for an old exterior door handle that broke. After a few visits and product returns to the big box stores, we visited Toronto Door Hardware today. Mary was incredibly helpful and came up with a solution to our door handle dilemma that works, is attractive looking and was a very reasonable price. I highly recommend this business!”
“Quality products and unmatched customer service. Loyal customer 5+ years, recommend to all for quality window and gutter cleaning equipment, screen repair supplies or friendly answers to industry related questions. Thank you Beautiful View, my go-to window cleaning supply store!”
“I did my stair by myself from scratch and Terry was very understanding and kind. He knows his customer base and goes above and beyond. Even though you could tell he is busy all day he knows how to deal with the customer and that is priceless. Other sales people there should learn from him!”
“Excellent customer service and attention to detail. The staff Beth was knowledgeable, patient, and went above and beyond to make sure everything was done right. Very satisfied with the service provided.”
“This was my first time visiting. I have always wanted to check out the store. It was worth the visit. I was in “tool heaven”. Every brand you can think of. I didnt come out with a giant tool this time. I got a few smaller things. The customer service was fantastic. Caren and kirti were fantastic. I am happy to have finally been to a atlas tools location.”
“My wife selected this store based on google reviews and I am so glad that she did. Truly exceptional experience. Jerry helped us select a bidet toilet based solely on our needs and not on price and then helped us to find a great plumber to install it. When a small component was missing from the manufacturer, Jerry personally tracked down the part and came after hours to install it himself. Highly recommend.”
“less expensive than Canadian Tire with staff way more knowledgeable than Home Depot. Great local spot that’s always had what I needed. They even let me open the package to try a tool before I bought it! Highly recommend”
“I always hit Parkdale HH before I try any other place. Staff are super helpful, you can buy screws/nails/washer etc. by piece instead of a whole package, and if they don't have an item in, they'll order it and call you when it arrives.”
“Everything you could possibly ever need for kitchen/baking/foodservice. It’s chaotic inside with narrow walkways BUT there are treasures in every nook and cranny. Take your time when perusing, there is so much to look at. I hope this place never closes, a Chinatown gem.”
“Huge shout out to Andy! So important to have customer service representatives who truly care about customer care. Andy was an absolute gem and went over and above. Not only does he know his trade, he's also a wonderful storyteller.”
“You never really know what a person or a company is made of until there's a conflict to resolve. These folks know how to provide excellent customer service. They appear to be personally invested in shining brightly in their market place. It was a pleasure engaging with them.
Grateful.”
“I just want to take a moment describe how great the service was, majdi gave us a great experience and the prices were surprisingly good and Majdi took his time to build and give us exactly experience we were looking for ?”
“This place has been here for over 100 years. They have just about everything you can name. If you're looking for an old-school hardware store, this is your destination!”
“I love having a neighborhood hardware store. The staff are all friendly and helpful. They have a wide range of stock in a small footprint of a store. You can check online for availability of items before coming to the store.”
“Great little hardware store that's been there for at least 40 years. It's got a little bit of everything you need. Serving the mimico neighborhood for a long time.”
“I live nearby and have shopped here about a couple dozen times over the years. The staff here are a bit gruff (maybe gruff is too harsh a word? Reserved? Stoic?), but they're mostly very polite.
What matters is they always greet you at the door, and they always approach you to help you with what you need, no matter what it is. Their advice has always been spot-on. No other hardware store I've ever gone to had staff that ready, willing and able to help.
I love that they sell screws individually and all their screws are Robertson (?) too, cuz I'm sick of stripping or camming out on Phillips head (+) screws.”
“Always friendly and helpful! So great to have this treasure in the neighborhood! Can’t say how times I have walked over and been able to buy the exact thing I need for the home.”
“Have dealt with them in the past and have always had an amazing experience. Looking to replace a missing tool. Every vendor I caller had zero interest. Variety Tools was the only one willing to help. Highly recommend.”
“What can I say…after surfing and googling countless of hours, Canada Door Supply popped up in my search bar and the rest is history!Product availability and professional customer service was outstanding!Thank you Rami!”
“Roman Bath goes above and beyond for the customer's experience. Yolanda helped me and she was extremely knowledgeable on different kinds of kitchen faucets providing me the pros and cons of each. She understood exactly what I was looking for and got me answers in an instant. Compared to other retailers Roman bath is also competitive in their pricing. I am from Niagara and will be going back to Roman bath in future for my kitchen and bath needs. Thank you Yolanda and team.”
“This Whitecap location goes above and beyond to make sure that you get what you need when you need it. Manidipa and Joseph are incredibly helpful and use their expertise to source materials and equipment for a low price. I am very grateful for all the help they give to our project! It's such a relief to have professional and expert suppliers like Whitecap.”
“You find all the basics for your home and the season. From kitchen utensils to basic things from the hardware store. The best price. I haven't found cheaper”
“Posh Brass has some amazing collection of door hardware. Suitable for all styles of houses. The quality of them is super heavy duty and they look clean and luxurious. Jennifer is absolutely kind and helpful in organizing everything and working with her has been an absolute delight.”
“One of my favorite places to shop for for hardware. If you're looking for something to match your old door hardware, this is the place to go.
Say hi to Frank or Sam when you come in. Tell them I said, "Hi"”
“Went in the other day just browsing for some hardware, was instantly greeted with a warm smile from an extremely nice (and might i add very handsome) gentleman by the name of Ed! He was well versed with all the products and extremely personable! Ed took his time with me showing a multitude of different options and styles. Im not sure what role Ed plays within the company but he is worth his weight in gold! With his overall knowledge and kind demeanor he is an irreplaceable member of Upper Canada!”
“Best part is location. Staff very helpful. odd not be able to walk inside where merchandise is. so bring a picture or name of what you need so staff can get it for you.”
“What wonderful employees. So kind, humble ,gentle. I bought a Toro snowblower 39109 . Wow. excellent machine. I'm so happy I bought it from that location. They took such good care of me. Tony and OJ and others that I don't know their names. I'd love to support you and buy the stuff that I need from now on there. It's the first time I deal with home hardware. The Lord Jesus bless you all”
“Literally went here like 3 times ? but hey the job got done and the theme is in motion#TheGrinch. The check out was smooth and effortless. It's very quite , no traffic and a very clean store.”
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“Friendly staff that let you browse yet let you know they are there to help if you need it (sincerely).
This HH is the only store in the area that carries the entire product line of Cutek stain and tints.
There is something to be said about the small town feel that makes me want to drive the extra mile.”