“I love the Runners Shop! I have been a customer for over a decade. They are the most knowledgeable, friendly running store staff I've ever met. I've tried getting shoes from other running stores, with not great results. I have narrow feet, high arches and I pronate. Only the Runner's Shop has consistently gotten me into the right shoes, time and again, so I don't get injured. I love the new store and location in the Annex. 100% the best in Toronto.”
“Always have an excellent experience when we go to this New Balance location. Today we were greeted by Fit Specialist, Michael. He greeted us when we walked in and helped my son find the perfect fit sneaker. He was super helpful and professional without being pushy which made for a pleasant experience! Will definitely go back!”
“Got my kids new winter boots here at the beginning of the winter, they are still looking great. I have been shopping at kiddie kobbler for years and im always happy with my purchase”
“Jose was helpful and insightful in helping me choose a pair of running sneaker. I had some left knee pain due to a recent injury and Jose helped me understand which type of running shoes would be best suited for me. Highly recommend shopping here for running shoes! And thanks Jose for your help!”
“Had a great experience here. Everyone was super helpful,especially Jason and Amina. They made sure we had everything we needed no longer how long it took and didnt make me or my sister feel rushed at all. Highly recommended”
“Went and checked out the store and got a beautiful shirt for a steal of a deal!! Wonderful service, beautiful quality, great vibes. Will be shopping there again 100%”
“This placed saved my feet. I had a boot mishap while touring the great Toronto area and there was something in my boot that was drilling into my ankle making almost impossible to walk without it being painful. I walked into this store and felt like Cinderella trying on the perfect Sorel boots for winter that the employee recommended for the thick Toronto snow. It was a perfect fit and feel! The best part about it was no more pain! Saved the rest of my days in Toronto and kept my feet dry and warm. Thank you for helping me and I recommend if you ever need shoes in the Toronto area visit this place!”
“Excellent shopping experience at New Balance! The staff were friendly, knowledgeable, and helped me find the perfect pair of shoes for my needs. The store was clean, well-organized, and had a great selection of styles and sizes. The quality and comfort of the shoes are outstanding. I highly recommend this store to anyone looking for comfortable and stylish footwear. I will definitely be coming back!”
“Phenomenal experience every time I am in this store; beautiful selection of stand out dresses, it's easy to find a unique and elegant dress, very well priced for the quality. A gem in queen west and perfect for formal events or everyday quality clothing. I'd like to take a moment to specifically thank Cody, he is so kind and helpful every time I visit and always offers exceptional service!”
“Needed a new pair of winter boots. Was helped by Ivan and walked out with a pair of Be Lenka boots after trying on a bunch of options and sizes. Staff was extremely helpful and I love my new boots!”
“Brought in an older pair of boots to be repaired and the very knowledgeable gentleman serving me told me a hack I could use to keep my boots going for a bit longer before going to a cobbler to get them repaired. His advice saved me some money and when it is time to get them repaired, I know exactly where to go.”
11AM - 7PM
220 Yonge St B021, Toronto
Shoe Stores
“I had a really good experience at the B2 store today.Kamran Karimi was super friendly and helpful while I was choosing my shoes.He gave great advice and made the whole process easy and comfortable.”
“I had a great experience at Mister Safety Shoes! Chris helped me find the perfect pair of work shoes. He was incredibly patient and friendly throughout the whole process. If you need someone who actually takes the time to make sure you get the right fit, ask for Chris!”
“My wife and I had an amazing experience purchasing Reebok safety boots, thanks entirely to the exceptional customer service provided by Debbie.
Before this, we visited two other outlets—Marks and Skechers—where we were quite disappointed. The staff there showed a very cold approach, merely pointing us toward a few women’s shoe racks and offering no real assistance. They were not interested in checking alternate brands or models, which left us feeling ignored and frustrated.
On our way back home, feeling disappointed, my wife noticed the Mister Safety Shoes outlet and we decided to get down from the bus and give it a try. From the moment we walked in until the time we completed the purchase, the service we received from Ms. Debbie was beyond words.
Debbie patiently helped my wife find the right size, suggested a high-quality brand like Reebok, and stayed with us throughout the entire process until we were completely confident with our selection. Her dedication, professionalism, and genuine care for customers truly stood out.
She deserves a 10/10 for customer service. Because of her, we are more than happy to recommend this outlet to our friends and colleagues. Outstanding courtesy like this makes all the difference.
Thank you, Debbie, and well done! ?”
“5 stars is not enough for the customer service from Kyle at the Queen Street in Toronto store. I am ordering from Australia and he has sent immediate updates, emails, even accommodated a change of order for an item not at that specific store, I made a quick phone call and he was extremely professional and understanding of the change to make it happen. An asset to the company cannot rate him highly enough”
10AM - 5PM
3987 Hwy 7 #5, Markham
Shoe Stores
“Today a had an amazing experience in Running Room.Mila is very knowledgeable and kind person, thanks to her a left with two pairs of great shoes. Will definitely recommend the store to everyone.
Thank you so much, Mila!”
“I had the
Pleasure of meeting Skyh today at the Vaughn Mills location she was so helpful and pleasant. I ended up spending more and I am very happy with the purchase. I think I will look fantastic at wedding. Thank you Skyh for going above and beyond for me to get all my accessories for the wedding”
11AM - 5PM
2130 Queen St E, Toronto
Shoe Stores
“Mea culpa - I loathe clothes shopping.
Forced by upcoming travel to face my foe, I was fortunate to walk into Set Me Free.
Beautiful, well-made, and well-priced clothes to be sure but the service! Both staff served me with care, patience, and sincere delight in helping me find just the right jeans (ending a years-long wardrobe Waterloo).
Many, many thanks. I can't wait to come back.”
11AM - 5PM
330 Steeles Ave W unit a1, Thornhill
Shoe Stores
“Had a great experience here yesterday. I needed help fixing a broken snowboard binding buckle, and the staff was so kind and helpful. They fixed it quickly and didn’t charge me at all. Really appreciate the honesty and great service. Will definitely be back!”
“Great store with good variety of clothing. Both formal and casual options. Friendly staff who were kind and patient walking me through a wide range of options to suit my taste. Felt like a movie star as they brought out different options. Highly recommend checking out the store.”
“Went on a Friday night and was helped by Gautam! He went above and beyond in helping me exchange a pair of Birkenstocks for the right size and offered great tips to take care of them. Overall, his friendliness and customer service made the experience so easy!”
“Best store in Toronto for clothes. They have the best tracksuits and all for a good price. Shoutout Brae for helping me find what I needed for a good night out. Will be back soon!”
“I can't speak to the instore experience but ordering online from Muddy George was a pleasure. They offered a better price on my shoes than anywhere else - with free shipping to boot. The handwritten thank you note and candies in the box were a nice touch!”
“I had a wonderful experience shopping at ALDO in Yorkdale Mall, and it was all thanks to Tejas. My mom and I truly appreciated his help throughout our visit.
Tejas has an amazing sense of style and gave us excellent recommendations. More importantly, he was incredibly kind, humble, approachable, and proactive in helping us find exactly what we needed.
He made our shopping experience enjoyable and memorable. I would highly recommend asking for Tejas if you’re shopping at ALDO, his advice and customer service are exceptional!”
“Love that new shop in Summerhill. What a wonderful addition. It is beautiful, they have a great selection of products and the staff is absolutely lovely. Long Live Relevé ?”
“I was in a rush to buy safety shoes. I talked to someone and was loosing hope and then Talia came to help with big smile. She instantly helped me with redeeming my coupon and selecting shoes. She even offered if I wanted to buy anti fatigue sole which was good suggestion.”
“I would like to thank Rachid and his associate for their assistance. Their kindness, patience and honesty made my in store search a pleasant experience. I couldn’t decide on what to purchase and their opinion on my choice was greatly appreciated. I found a beautiful pair of classy white leather sneakers. Very comfortable. Thank you for the perfume, Miss D…love it! I will definitely shop there again.
Dian ?”
“Had a great experience at this shoe store! Jordan was super helpful and took the time to help us find exactly the shoes we were looking for.
They also had a really good deal—buy one pair and get the second one at half price, which was awesome! We ended up getting two pairs and are really happy with our purchase.
Friendly service, great selection, and amazing offers. Definitely recommend checking this place out!”
“Lots of selection of shoes to pick from, however it is overwhelming with the tight areas. Perhaps need to limit the amount of people within the store at one time to make looking and trying on easier.”
“Was in there this evening and the two girls that were working were amazing. Very friendly and welcoming. Prices are spot-on, selection's fresh and trendy. Will be coming back 100%. Five stats all the way!”