“They typically have what every one else doesn't have along with what they do have at be better price. They also have those tools every one need along with those whit h every one else doesn't carry. Great place and staff 👍 .”
“I would like to say thank you to both the store managers and employee Garrett who allowed me to fix my truck in their parking lot after my lower ball joint decided to shred itself. I would also like to say that without Garrett's knowledgeable help, and his willingness to block off part of the parking lot with his truck to ensure that I wouldn't have gotten rear-ended or ran over while working on my truck. Otherwise my truck would have been there until some point where it could get towed this weekend. And every time I come into the store it has always been a enjoyable amount of spent time away from home. Thank you all again.”
“The customer service I received was excellent. I was looking for parts to my vinyl windows and Izzy went above and beyond in trying to help me find the necessary parts.”
“Fantastic service. Needed hose repairs to get a machine back out in the field working asap.The tech looked over the problem, and took care of it quickly and confidently.Friendly service both times I've been in.I will definitely look to them for future repairs and parts.”
“Excellent response to an empty cylinder I purchased. Replaced it without question and I had no proof that I bought it that way!!! I'll always do my business there! Thanks guys!”
“Cannot say enough great things about them! We are conducting a large scale demo project and the folks at Air Gas have went above and beyond on this project to ensure we have what we need to get the job done. We had an emergency situation where we needed to make an additional order in a pinch outside of normal scheduling times, and after calling Kelli Taber (branch manager)and explaining our situation, she went above and beyond to ensure we were taken care of allowing us to continue production and get the job done. Kelli and her team worked relentlessly to get us what we needed in a hurry and I can’t recommend them enough if you need anything from small scale operations to large projects like ours. Even in a bind they will put forth that extra effort to ensure their customers are satisfied and taken care of. Beyond impressed with their customer care/interactions and professionalism!”
“Thank you to the Young man in Deli doing the BBQ out front. He helped us 2xs in 2days and we are from Hillsboro Oregon. We enjoyed the Brisket he cooked and got a whole one on Sunday to bring back. The Cashier was very helpful and Very polite and caring. The lady in the liquor part was little off until we started buying multiple bottles of different things that we had to learn how to make a old fashion drink. Thanks for the Help. This is a very nice IGA and stocked very nice. So sad I forgot to come on Saturday for the Deals but came on Sunday for a Whole BBQ Brisket. Thanks.”
“Lowes Albany has the best garden center. I could spend all day. Store is clean. Tons of parking. Handicap accessible entrance. Veteran parking and discounts. Great deals on appliances. Bbqs, lawn furniture. Paint. Great indoor and outdoor plants. Great gift ideas. Plumbing, wood. Sod, bark. Complete garden center. Open 7 days a week til 9pm. Delivery available. Also delivery through doordash as well. Usually hiring if you are looking for work.”
“I would have gave him a five star but the ladies at customer service might called to give them a compliment had no inspiration in their voice and disconnected my call but the wood products end of this store in the evening time at around 8:00 on Friday May 29th the three individuals that are down there the male and two females they're younger but man they were personable easy to talk to the assistant manager for night time was like a breath of fresh air walking in this store when I talk to him this is the kind of management this store was starting to need badly thank you. He's only one thing I'm going to say is when you Google flock cameras in Albany Oregon the only flock cameras that exist in this area are the ones in the parking lot of Lowe's now I don't agree with flock cameras that I know a lot of people don't but that explains why I always see cops parked right in the corner over by the sheds cuz that's where they are”
“Went to Albany, Oregon Home Depot around 8pm tonight looking for a few things. I was a little overwhelmed by all the things I needed but then I met one of your employees named Sean. I had the pleasure of getting help through the store with him, very knowledgable and very professional. He had answers for almost everything, when it came to something he did not know he did not give up on finding the answer for me. Kudos to Sean for going above and beyond.”
“I just had the most exceptional customer service at Lowe's in Albany, Oregon. We had a very large order waiting for pickup and there was a problem with our banking institute so the order could not be released. This started 2 days ago and Sara, who I assume is a supervisor, stepped forward and helped in ways I never seen happen in any store before. She not only told me what had to be done, got on my phone and talked to the person I was dealing with, even offered me some ice water while waiting as it was in the 100's. I was told the order would be ready for pick up the next day so when I arrived I figured everything was set. Ashleigh, at the pro desk, was very helpful but needed some confirmation on things and low and behold guess who showed up to get the transaction done -Sara. She handled everything in a timely manner and showed so much compassion. I highly recommend a big raise and promotion for this gal. She was fabulous. Thank you Sara, Ashleigh and the loading crew!”
Lowe's is giving its loyalty program a makeover to better serve small and mid-sized professional contractors. The home improvement retailer has changed its MVPs Pro Rewards & Partnership Program into the new MyLowe's Pro Rewards. The updated program aims to make life easier for professionals while offering more benefits from their first purchase.
Ace Hardware is reimagining itself with a new store concept. The home improvement retailer plans to invest over $1 billion in the next five years to roll out "Elevate Ace" across new and existing locations. The revamped stores will feature brand showrooms, expanded product lines, and enhanced customer service. Some locations will even boast outdoor spaces with live plant displays. Ace gave retailers a sneak peek at the concept during its recent Chicago convention. While a few stores will debut the new look later this year, the full rollout begins in January.
Ace Hardware is hammering out an impressive growth story. The retailer-owned cooperative is celebrating its 100th anniversary with a bang, reaching 5,000 U.S. stores and planning to open 200 new locations in 2024. The company hit a milestone when it opened its 100th new store this year in Henderson, Nevada. Another newcomer, Fixit Ace Hardware in Roswell, Georgia, became the 5,000th domestic Ace store.
In the latest move of its growth plan, leading paint maker Dunn-Edwards just opened 17 new retail locations throughout Northern California. This expansion of physical stores boosts the company's footprint in the region by over 50%.
The expansion caps an exciting time for the nearly 100-year-old company. With its 100th anniversary in 2025, Dunn-Edwards is strengthening its market position through planned growth focused on better serving pros, homeowners and employees.