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“Tosha was absolutely great to work with. My aunt is 96 and needed a new phone...she was so patient and kind...and not pushy. Chris has mad skills, very savvy and is incredibly patient. My aunt Kay and I highly recommend this store.”
“Joshua joshua saved my life.He fixed my phone, so it would function correctly.And he did it with common courtesy, professionalism and respect.I would give him a ten ten ten.”
“Quick, easy, professional, courteous, and very knowledgeable. Brought in an S23 Ultra with a cracked blacked out screen at 9 am. Was notified at 11 am saying the phone is repaired and ready to pick up. Can't get better than that! Price for repair was very reasonable also. I was impressed with their service and kindness and won't go anywhere else.”
“This place is so fantastic! Norm is incredible! He is so helpful, very informed and kind. We always come in with all lot of questions and he always takes time to answer every one. We have bought 4 phones from Norm and will not go anywhere else! Thank you for everything Norm?”
“Jaque was an amazing shopping associate. She was very honest and answered all of our questions. My mom and I were able to upgrade both of our phones and get awesome deals on accessories without paying a fortune!! Thank you Jaque and AT&T for always taking care of us.”
“Cristina gave me an amazing deal on the A17 came with a speaker phone case . Screen protector and charger block. She was super friendly amazing customer service! Ask for her next time you go in!!”
“cheriesse has helped us for many years getting us dish recently or bill went up and her daughter and her got us a new better service direct stream. Krysten came over to our house and helped us with our cell phones and set up the direct set up all our apps and helped us use it. They saved us money on our cell phones as well. Highly recommend them in medford.”
“Amazing customer service, always nice to anyone that comes in. Always makes every visit feel important the whole team will help you with anything very educated individuals love this store!”
“Outstanding service! He took the time to answer all my questions, Clearly explained the terms and conditions, and the guy Kevin helped me find the perfect plan. Making the switch from spectrum to AT&T. I Highly recommend stopping by this store if you want friendly assistance!”
“Tosha, Gavin, and the newer employee who was learning during our visit was outstanding. We had a bit of a long stay, but our time was well spent, almost as if we were with friends. The humanity and empathy that comes from that team was radiating and as long as that team is there, I will always be back for my families Verizon business. Thank you Tosha and team!”
“I initially went to another AT&T store to purchase a new phone. The answers I got about early payoff and keeping the cost of my plan unchanged were unsatisfactory. Went to this 2nd store and got completely different but totally satisfactory answers to the same questions. Immediately bought the phone I wanted and had it up and running later that day.”
“Denzel was beyond helpful. Was in the store 3 times in 1 day, and was able to help me or guide me at every step. I highly recommend Denzel at Cricket Wireless that is looking to switch. He can help and walk you thru the steps.
Thank you again Denzel for all your help.”
“Had a problem with my phone. Transfer from U.S. Cellular. No service 5 days. Even after going to Us. Cellular when the transfer first happened. The fix was quick, seamless and the the people were so friendly! Five star customer service!”
“I recently had a virus on my new phone and sought out advice from my local Verizon store. They said they couldn't help me out and sent me to the geek squad at best buy . After two lengthy trips to the geek squad and a few hundred dollars they gave up and said I needed to go nuclear and get a new Sim card. I returned to Verizon and a young lady named Jade helped me. A young male associate went and got a sim card to install, but Jade said not so fast and actually took the time to see if it was necessary. She quickly diagnosed the issue, changed my texting app to Verizon, and cleared up the problem. Bingo bango problem solved. Her initiative, skill set, and excellent customer service was so refreshing. Thanks to her alone I was a happy customer.”
“I had an issue with my iPhone trade in credit, Kyle at Verizon worked the problem effortlessly and was super helpful! Problem resolved and credit was instantly reflected to my account!
Thank you!”
“After visiting 2 other T Mobile shops and several calls to the service hotline, Alex from the team in this store was able to identify and solve a technical problem with my account efficiently. Thank you!”
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“I am so glad that I spilled wine on my laptop and then found Todd to help me. Not only did he fix my old laptop but helped me to upgrade to a new one. Todd has been very approachable and very effective in explaining things I understand and can utilize immediately. While I love my new laptop and now have a back up computer, one of the best services has been establishing a password management which is EASY and I trust. And I am certain I will remember tomorrow, next month and well into the future - where so many others have failed. I trust Todd and 100% recommend his services.”