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“Tosha was excellent at her job the manager butted in and confused me made the whole experience take longer and was less enjoyable very dry and unwelcoming would definitely go to this location again and deal with Tosha 10/10”
“Joshua joshua saved my life.He fixed my phone, so it would function correctly.And he did it with common courtesy, professionalism and respect.I would give him a ten ten ten.”
10AM - 5PM
7336 Crater Lake Hwy, White City
Mobile Phones
“Today, I had the opportunity to work with Daniel, he such a nice guy. I highly recommend driving to White City, just for his service alone! Today there were three customers service reps, they were all busy filling needs and they kept the line moving. Thank you all, MLC”
10AM - 5PM
1205 Plaza Blvd D, Central Point
Mobile Phones
“Tayzen was a amazingly knowledgeable and helpful associate he deserves a raise and praise for not just being extremely helpful and hard working but knowledgeable as well”
“I've been going to different businesses looking for a good affordable deal until I finally found this company and they work with me to get something I need and I can afford”
“I had to get my Samsung note galaxy 20 ultra phone screen replaced, I called them today right at opening and they were able to get my phone fixed within 2 hours. Also the screen replacement for this phone is very expensive and they had the best prices I found. Great people definitely recommend!”
“Lorenzo was so nice and helpful. I came in the store because my phone was frozen. He unfroze it quickly. Also, he said I could do an upgrade so I bought the 17 pro max. He is a wonderful friendly employee.”
“Several months ago on my phone had to be replaced. They took care of everything and made it very very smooth. When my phone was replaced, however, my phone bill doubled. I went in today to find out why and the lady behind the counter, Christina, was extremely helpful. She figured out the problem and fixed it. I've always had good service at this store.”
“Kudos to Jacob Rucker. We had just come from a terrible experience at the central point location AT&T with Kevin and then drove over to this location and Jacob had are issues resolved and we were in and out of there within 5mins. We’re thankful for his help!”
“cheriesse has helped us for many years getting us dish recently or bill went up and her daughter and her got us a new better service direct stream. Krysten came over to our house and helped us with our cell phones and set up the direct set up all our apps and helped us use it. They saved us money on our cell phones as well. Highly recommend them in medford.”
“Amazing customer service, always nice to anyone that comes in. Always makes every visit feel important the whole team will help you with anything very educated individuals love this store!”
“Thank you thank you Cricket Wireless Medford off Biddle road! You have been very helpful in getting me and my account situated. I really appreciate The manager Justin for reassuring me throughout the process and Denzel for helping sort out all the logistics. I really appreciate all your efforts and really thank you for all that you guys do over there.”
“The young gentleman, Quinn was very personable and very helpful. He answered all my questions and walked me through each step and explain to me what my bill would be the next couple months. I have never had anybody explain in detail how today’s visit would affect me for the next three months and I really appreciated his help”
“I initially went to another AT&T store to purchase a new phone. The answers I got about early payoff and keeping the cost of my plan unchanged were unsatisfactory. Went to this 2nd store and got completely different but totally satisfactory answers to the same questions. Immediately bought the phone I wanted and had it up and running later that day.”
“I recently had a virus on my new phone and sought out advice from my local Verizon store. They said they couldn't help me out and sent me to the geek squad at best buy . After two lengthy trips to the geek squad and a few hundred dollars they gave up and said I needed to go nuclear and get a new Sim card. I returned to Verizon and a young lady named Jade helped me. A young male associate went and got a sim card to install, but Jade said not so fast and actually took the time to see if it was necessary. She quickly diagnosed the issue, changed my texting app to Verizon, and cleared up the problem. Bingo bango problem solved. Her initiative, skill set, and excellent customer service was so refreshing. Thanks to her alone I was a happy customer.”
10AM - 6PM
1600 Delta Waters Rd #104, Medford
Mobile Phones
“Came in today to get a new screen protector. Max was the one who waited on me and was SO nice! Excellent customer service and will definitely be back to that location!”
“This will be the only location I go to from now on. As a long time customer I dread going into the stores for anything. After this last experience I won’t feel that way anymore. Amazing customer service, knowledgeable and sincerely helpful.”
“After visiting 2 other T Mobile shops and several calls to the service hotline, Alex from the team in this store was able to identify and solve a technical problem with my account efficiently. Thank you!”
“Excellent customer service by Robert Logue. Had an issue with incorrect numbers entered for a phone being traded in. Robert handled it in no time and had me out the door in less than 5 minutes.”
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“I am so glad that I spilled wine on my laptop and then found Todd to help me. Not only did he fix my old laptop but helped me to upgrade to a new one. Todd has been very approachable and very effective in explaining things I understand and can utilize immediately. While I love my new laptop and now have a back up computer, one of the best services has been establishing a password management which is EASY and I trust. And I am certain I will remember tomorrow, next month and well into the future - where so many others have failed. I trust Todd and 100% recommend his services.”