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“This location is Verizon's best kept secret in Eugene. I ordered a phone online and chose order pickup. Alex, the sole employee at this location, to helped me set it up and transfer from my old phone to my new one. He was fast, clear, kind, and did everything he could to save me money! I was in and out in under 30 minutes and I will definitely go back. Alex is great!”
“Tristin was incredibly helpful answering any questions about swapping to EB from one of the “big guys”and making the decision that much easier! Installation was seamless, the crew were skilled and efficient. And you cannot beat the referral system!”
“Curvy with devote 30 is the best! He goes above, and beyond to make sure that you are taken care of, and is super knowledgeable and professional, but also kind and compassionate. I highly recommend this place, and especially him. The best!!!”
“Steve is incredible! Went to a different location and they didn’t know how to do something so I called this location and he walked them through, was sooo helpful and made me feel so taken care of as a customer. Steve deserves a raise for sure!”
“Came in on vacation from out of state with a complicated situation.
Luckily Jared was there to help
His thorough knowledge of the data landscape made a difficult situation seem easy. Thank you, Jared!
Would highly recommend him and this experience to anyone”
“David L helped me with a difficult technical issue and turned a confusing, stressful issue into a clear solution. He knew exactly what I needed and made it happen. Arrived frustrated. Left feeling like you guys know your stuff and really do stand behind your products and services. Thanks David!”
“Have had nothing but positive experiences working through the T-Mobile location. When you’re kind a respectful to them, they are kind and respectful back. They’re very knowledgeable and will help with any questions you have. Been going to them for several years now and even helped reduced the price of our phone bill. Highly recommend to anyone.”
“Very pleased with my visit today; Dakota went above and beyond to make sure we got a great deal and made it a smooth transition to T-Mobile. This is my neighborhood T-Mobile dealer, I’ll definitely be back.”
“very knowledgeable, fast and efficient. Maria, the manager, fixed my brother's cloud storage failures in 10 minutes after asking key questions to understand the issue.”
“Expect a long wait, about an hour every time I needed to go in. That being said the staff is very pleasant to deal with, make an appointment for faster service. Unfortunately when I need to go in I needed to that day couldn't wait for appointment and phone customer service is less then useless. Your best opinion is talking to someone in the store”
“I went to Verizon on Coburg Rd to inquire about getting my mother a landline. Tenizen and Chris were amazing. That is the best customer service I have had in years! It reminded me of years ago when companies prided themselves on great customer service. Thank you guys. You are amazing!”
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“Jeremy was professional and courteous. He did a great job explaining his process and helped me make decisions about placement of the router. I would recommend his work!”