“I've been coming here for my postal needs for the last 15+ years, and they've always been friendly, efficient, and effective. And they've never mishandled nor misplaced a package.”
“Staff were courteous, patient and very knowledgeable. There was a bit of a line, but every customer seemed to get all their questions answered fully. Excellent service!”
“This is a governmental agency who’s been chronically underfunded and understaffed. You are supposed to expect delays and slow delivery times. That said, I have never had a bad experience in this location. All employees are efficient and pleasant. You can now do a very short survey by scanning the QR code on your receipt or the signs inside the building.”
“I am not completely satisfied with my mail /package delivery but I know post office in West Linn is relatively good in contrast to other locations. Don’t dis-encourage hard working postman, be nice and help them do better. At least, all employees here in West Linn location are super nice and friendly, eager to help.”
10AM - 4PM
15875 Boones Ferry Rd, Lake Oswego
Post Offices
“What a treat to have such an engaging and helpful postal worker. I wish I had gotten his name but he was a delight! He directed me to the downtown location for passport services and they had horrible customer services. FYI- it appears neither do passport services. You’ll need to make appointment online.”
“I was in from out of state to help clean out my mom’s home. Usually I’m very prepared with all I need to ship. Since it’s not my place, I was concerned about having everything ready to send. I told the gentleman working about this and he said, “No problem.” He quickly, quietly and easily got my package on its way. Friendly, helpful service! Thank you!”
“The lady that processed my mailing was very helpful, kind & patient. I'm a new customer at this postoffice and have not learned their services, parking, etc that is why I stopped answering the incoming questions. ?♂️”
“You can do a change of address form here and open Saturdays ! Very nice and knowledgeable service knowing the rules and standards of a regular USPS can answer questions”
“Denise is a superstar. Friendly, extremely helpful and patient. I had 4 heavy book boxes to mail and she helped make it an easy and smooth process.
I’ve always had positive experiences at this USPS in the past too; today I actually drove 20 mins out of my way because of that.
Thank you Denise! ??”
“Donna made the decision to mail her mother's and her son''s cards at the Lake Oswego Post office! See you Manana to have an important letter weighed and mailed!”
“Considering it’s is a post office, which are all overworked, under resourced and highly utilized…this location is doing great at handling challenges with skill and customers with grace. I go a couple times a week to ship packages and have appreciated my experiences even when it’s busy. The staff are helpful and friendly I actually enjoy stopping in and seeing them. When you interact with workers (or leave reviews) try to maintain respect and empathy.”
6AM - 3PM
8816 SE 17th Ave, Portland
Post Offices
“Interacted with 3 separate people who were all incredibly kind and helpful and warm. I wish these folks worked at my local post office. It was refreshing to say the least.”
“Have always had a typical post office experience here. Most of the slowness comes from other people/customers asking questions and not having everything ready...hence asking questions part. Staff have always been nice to me when I've needed assistance either for mailing or PO box stuff. Added pictures of hours of operation for stuff that doesn't require staff assistance, ie PO box hrs., ect.”
“I am a big fan of all the employees at the Milwaukie post office. I know they have the weekends off, so go then boo-hoo but they are always so reliable whenever I am there Monday through Friday they all rock and I respect each and everyone of them.”
“I had a issue with a package that a mom and pop usps store had sent for me - somehow off of my printed address label - to dunkirk,oh , the woman got canby, OR. My fault for not checking but I had handed her my address label - anyhow - Chris (don't know his last name) at the canby, OR location was able to watch for my box and told me he would call me when it came in as undeliverable since the address didn't exist - he called just now and it is on it's way back to me!! Thank you Chris!! You are awesome!!
Pat from Myrtle beach”
“We went in to post some post cards from our travels and Herb helped us quickly and efficiently!
He was personable and was happy to chat and tell us about Portland. It was nice meeting him.
P.S. the negative reviews feel over-the-top.”
“How dare the post office follow government policy, and federal law! This post office refused to vault over my electric fence. Run past my 3 attack dogs, and have it on my door my 10am! This is absolutely unfair!”
“I have the mail lady in the state of Oregon and beyond I'm sure! She always goes above and beyond, I never get anybody else's mail only my own, she's very personable and I hope she never leaves the post office!!!! Thank you so much Mo for all your hard work!”
“One of the better USPS in Portland tbh! I need to explore a few more but unlike the mall 205 and Gresham location this one is by far the best one! I enjoy the staff here always good service and never usually a long line or wait.”
“I'll start by saying I was having a very bad day, one of those kinds of days where it seems like the universe is against you and everything just keeps going wrong. I visited the Waterfront/Madison Street USPS location for the first time for a passport where I was greeted by Coco and Sharon. Teary-eyed and not my finest moment in public, they went out of their way to help me. I will never forget the kindness and empathy they both showed me, they completely turned my day around. I hope so much goodness comes to these two special ladies. We need more people like Coco and Sharon in this world! :')
And I hope that if Sharon or Coco reads this, they know how appreciative I truly am.”
“The folks at this location where I have my PO Box are extremely friendly and helpful. Whenever I've had any issues with my mail they have done their best to resolve the problem.”
“They have no retail service here! (You can not send a package that is not prepaid). I rushed to get here before they closed on a Saturday and can’t send a package. Just thought you Customers should know before they google your way here. lol.”
“I have been trying to retrieve a Christmas gift that was shipped internationally and delivered to my work mailbox (my work mailbox key opens a box for a different store in my complex, so I cannot access our specific box). I have made many attempts to put in a request to have it redelivered with no luck or response from USPS. Luckily as I was leaving today, I was able to catch the mail carrier, Abigail, who was kind enough to open the box and after checking my ID, was able to give me the gift that had been sitting in the box since late January. Abigail went above and beyond to give excellent customer service and did more in about 3 minutes than the USPS has done in 3 months. Please recognize her for her efforts.”
“Diamond don't go there and mess it up for everyone who's normal, friendly & local. Go somewhere big city Ptown to spread your miserable personality all over💯”