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“This exact location iswhere I would only use for storage. There's a man there who showed me true compassion as well as a problem solver. But heres the thing he helped in a way that his hand was out for me all I had to do is get up and meet him half way. He was a teacher and then I went out and saved my storage unit. He didn't have to do any of the but when you let go of ego and say I need help real people can see that. His name is Kelly Smith. I didnt know himand had my thoughts about him, he showed me that hes a real man and for that im truly grateful and I hope I can have his integrity one day. Thankyou Kelly you're a amazing man !!!”
“Michelle was SO helpful, professional and kind. I highly recommend this particular storage unit property. I have rented here in the past and will rent here again.”
“I recently had the pleasure of working with Justice at Public Storage, and I can't recommend him enough! He helped me find the most cost-effective storage unit that perfectly fit my needs. Justice was incredibly knowledgeable and went above and beyond to ensure I understood all my options. His friendly demeanor made the entire process smooth and stress-free. If you’re looking for excellent customer service and great storage solutions, definitely ask for Justice!”
“Professionalism (respectful personal communication, organized information, timely reminders, clean and in-repair facility, fair market pricing — in the rental storage business! Thank you Lynn, Manager of my Harmony Road location. You made this so easy for me.”
“I’ve used this location for a bit over a year now, and it’s amazing.
Yesterday I was there organizing my unit, and shifted wrong and dislocated my knee! I got a call out to the front desk. Tim was amazing, he came up with a trolly, helped get me positioned on it, loaded all of my stuff back into the unit for me, and he got me to the lobby where I was cleared by an EMT (we had accidentally popped it back into place while getting repositioned on the elevator!).
He made a super spontaneous and stressful situation as smooth as possible and I’m super appreciative.”
“Michelle was amazing. Couldn't find my unit in reservations and and i was scared it wasnt big enough but she reassured me and showed me where the elevator was and LOW AND BEHOLD! IT WAS PERFECT. 10/10.”
“Ive had a unit here for around 6 months now. Never had any issues. Really good customer service. I even lost my key once and the lady helped me get into my unit pretty quickly, i appreciated it a lot. The guy that works here is friendly and helpful too. Ill use this place until my needs for storage are over. They have an automatic payment option. Or you can pay over the phone or online i think. Their hours suck (they close at 6 pm, and are only open 4 hours on sat/sun) but it hasn't been a big deal. They have 3 loading docks and 2 elevators. I have to walk far to my unit but the prices couldnt be beat so its worth it.”
“They were wildly understaffed today, this would have been a one star review except the manager Cody was so professional, patient and polite with a crowd of people all by himself! We ended up needing extra help with equipment and hooking up the trailer, and he was so gracious even with a line around the store. Thank you Cody!”
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“They were very accommodating and gave me a nice clean unit and my stuff feels safe. Neva is a great manager who lives on site and really keeps a clean property. Would recommend !!!!”