Duluth Trading Company is a retailer offering tough, functional workwear designed to endure harsh conditions. Customers report that their pants hold up well in construction, often lasting one to two years. The store receives consistent praise for its extremely wonderful and helpful staff, who are described as patient, kind, and providing amazing customer service. This makes the store a comfortable place to shop, even for those who experience anxiety.
The company has stepped it up in women's clothing, offering cool blouses with fun prints and comfortable work pants that fit well. Products like their boxers and undershirts are also noted as perfect for hot weather. While the brick-and-mortar store may have a limited selection, making online shopping important, the company maintains good return policies. Items can be returned by mail or in person. Many customers, pleased with the quality especially compared to other brands, state they will continue to buy their work clothing from Duluth Trading Company.