The UPS Store #5298 in Portland is a friendly, locally owned business that offers a range of services including packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, and faxing. Customers appreciate the helpful staff who are always courteous and knowledgeable. The team is known for going above and beyond, such as assisting customers with large or difficult packages, accommodating last-minute requests, and remembering repeat customers' needs. Many reviews highlight the staff’s kindness and efficiency, even during busy times. The owner is recognized for personal attention, making customers feel valued and well cared for. The store has been trusted for years, with customers returning for reliable service and a positive experience. Overall, the store provides a helpful, quick, and welcoming environment for all shipping and printing needs.
New managers are SO helpful and friendly. I arrived outside of their operating hours with a time-sensitive amazon returns and they were willing to help me out even though they were technically closed for the day (just happened to be in the store doing some updates). Seem like very genuine, kind folks.
September 2025
Rarely a long line. Very helpful and friendly staff. Highly recommend.
March 2025
Always amazing service with lots of care for the community which is so important in Sellwood.