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“Friendly staff and useful store. If im ever looking for something and unsure what it is or where it might he a staff member has always stepped uo to help.me without judgement to assist. Sometimes every offering better solutions than what I originally had planned.”
“Glad to have a local hardware store but I've had trouble with finding more unusual or specific items recently. Staff is always helpful and thinks outside the box to help customers meet their needs.”
“This is a great place to go for one on one down to earth business, he gave us time, understanding of what we needed and why we needed it, more than just a business deal and very much made us feel right at home.Customer service at its finest”
“I was looking for a specific pressure washer and though the app said it was in stock, there were none on the shelf. I asked one of the associates in garden for help and saw what I saw and said they were out. I showed he the count on the app and asked her if she could check into it to see if they were stored somewhere else and she promptly turned to another customer and began helping him.I went to customer service and Bobby promptly found some in overhead. He called Katie and she was quick to physically locate them. She found a lift operator and got them pulled down. There were several frustrating events that lead to delays but she stuck with it even going to get a cart and loading it on the cart for me. Several customers interrupted her to get her attention and she persisted with me to be sure I got what I needed while remaining polite to the other customers. I have to say Bobby was very helpful and Katie was super helpful. Best service I have ever received at HD without question and I am a contractor that is in here almost daily.Katie J turned around what looked like it was going to be a bad experience into one to remember.”
“Always friendly and helpful. I miss the days where an employee would appear right when you needed help, but when you find one they'll make sure you find what you need.”
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“Tim is a wonderful neighbor and fine merchant, a pleasure to deal with. Professional, courteous, and honest. Every yard machine I have bought for the last 11 years has been from him. Couldn't recommend him more highly.”