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“They are in the middle of a remodeling. They took the time (3 staff members) and made the effort to find the item I needed and it was no easy task. Thank you for such an incredible staff.”
“Sometimes it surprises me the stuff that they have in here, they seem to have everything you need as a hardware store. It's a good thing that estacada has this store. So you don't have to drive to Oregon City. I was helped by a very nice gentleman named Bill. Older fellow, he knew his stuff. And he knew where it was. This is something you can't get in the big box stores. Thanks Bill”
“Dicks logging is the best saw shop around. Big Matt goes above and beyond to work with customers. Linda knows her stuff like nobodys buisness. She can tell you what chain, pitch and drivers by a quick glimpse. She is awesome. The whole crew is great.🤘”
“I was looking for a specific pressure washer and though the app said it was in stock, there were none on the shelf. I asked one of the associates in garden for help and saw what I saw and said they were out. I showed he the count on the app and asked her if she could check into it to see if they were stored somewhere else and she promptly turned to another customer and began helping him.I went to customer service and Bobby promptly found some in overhead. He called Katie and she was quick to physically locate them. She found a lift operator and got them pulled down. There were several frustrating events that lead to delays but she stuck with it even going to get a cart and loading it on the cart for me. Several customers interrupted her to get her attention and she persisted with me to be sure I got what I needed while remaining polite to the other customers. I have to say Bobby was very helpful and Katie was super helpful. Best service I have ever received at HD without question and I am a contractor that is in here almost daily.Katie J turned around what looked like it was going to be a bad experience into one to remember.”
“Picked up supplies for a fence post project at Home Depot and it went smoothly. Good selection decent prices and the materials held up well. Took a minute to find help, but staff was friendly once I did. Overall, solid experience.”
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“Just stopped in because I was having an issue putting my chain on my saw. The gentleman that helped me was super friendly while he fixed my issue. He also provided me with proper instructions for when I encounter the same issue in the future. I appreciate a business like this that takes the time to educate their customers. Thank you- Geoff”