{{ group }}
-
{{ item.name }}
{{ item.address }} {{ item.name }}
- {{ item.properties.formatted }}
“BIG Thank you to Joshua!!! Now a days it is hard to find young folks that are polite and take pride in their job. Well I found that diamond in the rough. Joshua at the Newberg Tmobil store. He went out of his way to help me, He was very knowledgeable and kind. Best customer service experience in a while!!”
“We visited this store following a horrible experience at another retailer in Hillsboro. JT was not only kind, he made sure we had what we needed in a timely manner and did not push any upgraded products on us (we actually had to ask about a watch promotion as he knew we had a long day of dealing with the other store). Sergio was also very helpful in obtaining our necessary info to transfer carriers. I HIGHLY recommend visiting this store for all of your T-mobile needs; we won't be going anywhere else! Thank you JT for being a helpful sales person, but also a kind human.”
“Went into the cascade store to look at options of moving back to Verizon from a grueling AT&T experience. Was greeted and shared someone would be with me. I was greeted by Sam who took his time to assist me in determining the best package for my family.
Sam was so willing to take time to ensure all 4 of the new phones were set up properly and working.
The customer service that Sam provides truly shows why people leave happy.
Thank you Sam for such a great experience”
“I went into this location tonight pretty disgruntled from my day, and letting off my steam towards the employees with my current issue (that wasn’t even their fault, but my phone being buggy). Addy quickly addressed it, apologized for any inconvenience even though it was out of there hands, and went above and beyond assisting me with my phone, doing network resets, updates, everything I wouldn’t have known to do. They also gave me alternative ways to solve my problem if this didn’t work. All I can say is I AM IMPRESSED. She and her assistant manager (Jessica I believe, sorry I’m terrible with names) could have easily said it wasn’t their problem and sent me on my way, instead they took over an hour helping me diagnose my problems, find solutions, and even saved me tons of money on the side by switching to their internet too. This kind of customer service is unheard of now. I am beyond pleased, and left with a huge smile on my face. I wish I could give more than 5 stars, that being said addy deserves a raise! They even gave me a new screen protector since mine had broken. From the bottom of my heart, thank you! I played all the scenarios of how it could go in my head before coming in, I didn’t expect to get this kind of commitment. A+++ :)”
“Dom helped me join T-Mobile and get a new phone. He was extremely helpful and knowledgeable and went above and beyond to make sure I was taken care of. The store was very clean and looked nice and the employees were all very accommodating. I really enjoyed my experience and Dom was great! 10 out of 10, would recommend”
“Nessa was amazing. I highly recommend this T-Mobile location. I had an issue that was more complicated and she was so helpful, knowledgeable and professional. This is the quality of staff I hope for when seeking customer service support! Thanks Nessa.”
“Jon & Nathan were extremely professional & prompt! They literally set up a dish at my home the day I called & moved into my new house. Then, we I wanted to get a homerun set up, Jon came back to my house & set it up personally & made it look esthetic even though a massive wire had to be run around our house.”
“Amazing customer service at the location. Seamus helped me out with a complicated phone issue and saved me time and money. I would highly recommend them for mobile phone service.”
“Egan and Axel were amazing.They totally helped me.I need a new phone.Help me transfer from the old phone to the new phone. I was very highly impressed with both of them very professional.”
“tyler was an amazing person to have helping us, he made it easy to understand as well as fun. Aaron was great as well he made getting through the door much easier and a lot less intimidating. Both amazing people thank you so much”
“Katherine I. at the Cedar Hills Crossing location was extremely helpful and instrumental in expediting my claim. Her professional yet warm demeanor was greatly appreciated.
M.Loy”
“Also of considerable mention: Our service rarely goes down. Maybe once per year...and when it does they are on it immediately. Up/Down speeds are lightning fast and stable.”
“I lost my Apple Watch and went into T-Mobile feeling pretty stressed, but Braden completely turned my day around. He was incredibly kind, patient, and thorough in explaining the entire process. I ended up purchasing a new watch, and not only did he help me set it up from start to finish, he even showed me the easiest way to wear it properly—such a small detail, but so thoughtful!
Even after I left, I had a few follow-up questions and called back. Braden was just as helpful over the phone and made sure I had everything I needed.
Honestly, one of the best customer service experiences I’ve ever had. Thank you so much, Braden—you’re amazing!”
“Frustrated with xfinity and their run around, I walked into Verizon looking for some relief. I was greated by Zachary, and instantly felt relieved. Zachary was very helpful and knowledgeable, and told me exactly what Verizon could do for me, and how easy it could be done. He gave me a cost estimate (I still needed to get my phone released from Xfinity) and I left feeling good. I came back the next day - and got right in to see Zachary. As a single Dad, I had my 5yr old with me, and he got everything done within 20mins, and I was out the door with my 5yr old and off to daddy/son date, and I even had a lower monthly bill! Thank you, Zachary! I appreciate you!”
“I went to this store and worked with Shawna, she handled my problem quickly and with kindness. Hands down the best retail experience I have had to date. My stigma of all phone store employees being lazy A holes who just want to get you out has been broken. I will never go to another Xfinity store again, thanks Shawna!”
“Great place and very knowledgeable people. They gelped us a lot with everything from billing to buying new phones. Especially Robert Riggi was wonderful, listened to our concerns, and solved our problems. I can not praise him enough! Tualatin Tigard Verizon place is the place to go for your Verizon needs!”
“Pretty good. Good service. Anyway. Das the App doesn't have many features, sucks the website beraly works, but. Ha ha. Ha. Site doesn't work. They know what's up here though. They know what their doing.”
“At first I was loving it but I have been disconnecting about 5 times a day for 30 - 45 minutes at a time. I have a repair set up for tomorrow we will have to see if I am staying a customer or not.”
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
“We had the greatest install experience with Aaron and Tony yesterday. They were both so pleasant and helpful. They did a great install and walked me through everything I needed to know. Today I spoke with Sarah in billing and she was also pleasant and helpful! So far we’re loving Sherwood Broadband.”