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“Professional, efficient, helpful staff.
The elderly lady that helped me was an expert and was helping other staff while taking care of customers herself.
Excellent service!”
“Thank you to the wonderful Clerk (#33) who so very kindly helped me last week and this week with a large shipment (at least it was large for me) of numerous boxes. She is welcoming, has a great sense of humor, and is knowledgeable about rates, etc. She made a hard task easier, and has a fantastic positive attitude that really helps to brighten up the day.”
“This is a governmental agency who’s been chronically underfunded and understaffed. You are supposed to expect delays and slow delivery times. That said, I have never had a bad experience in this location. All employees are efficient and pleasant. You can now do a very short survey by scanning the QR code on your receipt or the signs inside the building.”
10AM - 4PM
15875 Boones Ferry Rd, Lake Oswego
Post Offices
“What a treat to have such an engaging and helpful postal worker. I wish I had gotten his name but he was a delight! He directed me to the downtown location for passport services and they had horrible customer services. FYI- it appears neither do passport services. You’ll need to make appointment online.”
“I had a good experience today for my son's passport application. This facility can help you with photos and you can also buy money order for passport fee for $2.5 which is really nice. For walk-ins they accept 4 applications a day. We arrived at 8:10am and were the last one accepted. Others came a bit later and they had to go back. It would be really nice they if can have an automated way to tell people that passport walk-ins queue is full so they dont have to wait and figure out.
Other than that I noticed that they can only process 4 applicants per day on walk-ins so it's better if you get an appointment. They were not anyway lazy or wasting time. Scott was quite efficient. As efficient as a human can be.
Also, would be nice if they can have some sitting area for passport applicants since waiting in queue for more than 1 hour standing is really inconvenient.”
“Has anyone watched the movie the postman? Well, my only complaint, is that my errand time doesn't always match up with the hours and other persons, valuing the work and effot, everyone does, to make the cogs run smoothly.”
“I was reading some of the other posts and I don't know who this Elizabeth is but if she is one of the ladies work in the counter I don't think that she is the same way that she used to be or maybe she doesn't work there anymore either way every time I've gone in I've got some Asian ladies at the front who are super nice to me very informative and really helpful every time I've gone in everything seems to be the way that it's supposed to be I've never had any problems and they go through the lines pretty quickly I've had my PO box there for 6 months now and I haven't had any issues they even held a package for me and put the information on a piece of paper on the package so that I could get it dealt with in a more efficient and better way I like this location”
“What a delightful experience with the people who work here. Do, full of positive energy really made my day
Thanks for the outstanding customer service!!!”
“I love everyone at this post office. What I don't love are the customers that ignore the signs on the doors that say masks are REQUIRED! Come on people!! Wear your masks!”
“These customer reviews are unhinged, this is the best post office in SW Portland. I visit 2-3 times a week for business, employees doing their best every day. Drop box is maintained so it doesn't get too full. Clean facility, keep it up!”
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“I have been visiting this post office a lot lately, and every time I go, I receive amazing customer service and have a great experience. The people here are friendly, professional, and very knowledgeable about the usps products and services. They say hello and look me in the face as they do. I love that. We live in Sherwood, and I have shipped packages all over the place - NC, CO, NY, Bali, Mexico. Everything was great every single time, for easy domestic situations and hard international ones. I am so happy to have a great post office so close to home. Thank you for what you do, Sherwood PO. I appreciate you!”