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“Rather nice and easy to pick a phone. Transferring data was quick and mostly handled by our dealer Logan M.. Logan M. was very helpful and made sure I got the case I wanted and was able to explain that it was just from the old phoned needing space to make backups when there was a problem with transferring.”
“What a great experience today at the Washougal Verizon. The atmosphere was calm and friendly. Jacob was INCREDIBLY helpful, patient, thorough, and kind. Awesome job!”
“The people that work at this store are extremely helpful and so so nice. I have been to this store on numerous occasions and have been satisfied every time. I will continue to give them my business because of the outstanding service. I am so thankful.”
“When my phone unexpectedly stopped working, I brought it here and Zachary was unbelievably helpful and comforting. It was stressful to lose access to everything I use my phone for, but he got me all set up and connected back to the world in less than an hour, even though it was close to closing time. He also helped me bundle some items and had lots of insight. Thank you!!”
“Great customer service given by Hussein and Abdul they were absolutely wonderful they helped me with a problem that customer service caused and they fixed it they need raises they gave great customer service thank you”
“I go their two day ago and a young lady name Christina help me I'm so thankful and satisfied of how she assist me she so kind heart and y'all won't regret to it to meet her..This girl Christina need to be a manager..”
“Neilson (assistant manger) customer service was immaculate! He knew how to make the process of getting a new phone so easy. I had gone to another cricket store prior to stopping at this one, and the customer service was day and night. He is friendly, helpful and knows how to get his point across :)”
“The guy working was great. I got there about 10 minutes until close. And he helped negotiate with the customer service over the phone. I could not return a phone. His hands were tied and there was no manager on site. But I still left the store feeling like going there wasn't a waste.”
“I had the best and superb, amazing and kindly customer service experience with Mayra, she is the best at this store, so patience and kind, very friendly and helpful and brought a lot of things to help me save money. She just go above and beyond! She also has a very beautiful smile.❤️”
“Hunter at the Sandy At&t store was great. He helped me upgrade my plan and set up a new line with a new phone. I will most likely return to update both our phones before Christmas. Great customer service.”
“Zane was very helpful and patient with me and my husband. He explained everything clearly and made our purchases and experience very comfortable for us elderly folks.”
10AM - 8PM
36655 US-26, Sandy
Mobile Phones
“Erik was amazing, patient and super helpful as we added my sister to our account and both of us upgrading our phones.
It took some time and we had lots of questions.
He is very knowledgeable, kind and made the experience exceptional.
Highly recommend this store.
Linda, Eagle Creek, OR”
“Amazing help getting our account fixed and properly set up. Stood on business with the call service person ensuring the account was set up, making sure they sent us a temporary password for something instead of giving a personal password on the recorded phone call and were an overall nice group of people here. Definitely coming here again. Especially if you need something done?”
“Want to give an excellent rating in for T Mobile Employee Ahren for his outstanding customer service. He is one of the reason I've stayed with tmobile for so long for 40+ years. Thank you Ahren.”
9:30AM - 7PM
855 E Powell Blvd, Gresham
Mobile Phones
“Good place for Mexican food, business, groceries, medicine, money transfer. Also has a cellphone store for walk-in customers. But I've only made purchases at La Guadalupe grocery store. It is extremely clean and has many tasty foods to eat. Even cooked really great real Mexican food to go.”
“Lexxi and Cassie Are amazing they both went above and beyond, especially Cassie! Lexxi made sure we got the best plans and deals for our family and Cassie helped us fix the phones when we came back to the store because there was an issue with one of the phones, but she was very efficient and pleasant! Totally 10/10 thank you Cassie!”
“Extremely helpful and very patient people. I’ll use this store rather than the big ATT store on Division. Absolutely no pressure while i made up my mind about which new phone i wanted, and the help in setting up my new one was great.”
10AM - 7PM
1855 NE Division St, Gresham
Mobile Phones
“Salvador just wanted to let you know he was so super helpful pleasant to work with I'd recommend him if he wanted to go somewhere else very very personable and I love it thank you”
“Best phone purchasing experience I've had. Landen happily answered all my questions and met with me at a convenient location to pick up my new phone. If you are looking for a new phone for a great deal or if you need a repair service, you should seriously consider Phone Xchange.”
“I was trying to get my phone activated for a couple days, but kept encountering multiple issues after more issues with my phone, other stores, the self service website crashing, a required but hidden second IMEI, and more. Finally, Valentines I think the employee's name was able to do some sort of service call override and get it activated. My new phone is working great now!”
“Jesus helped me change my screen protector on my phone. He is very knowledgeable and well mannered. Great at explaining everything. I shared with him what I needed help with in terms of my service. He gave me great advice to upgrade my plan for it to meet the needs of the whole family. I am very grateful and impressed by the whole experience. Will be coming back to make all the changes he suggested. Thank you!”
“The manager here was so nice and worked vary hard to help the full store of people and her new employees I'm vary thankful to her and this store will recommend to family and friends ? so happy with my visit to metro”
“Workers were all friendly. I went to get a new Sim card installed... but my phone was still locked by other carrier. But the tech went above, stayed with it until completion. Would recommend.”
“I entered the store with my partner. There were three workers, two Hispanics and one American, they treated us well and answered our questions very kindly, the problem was with a woman who apparently is in charge of the establishment who treated us in a somewhat arrogant manner, she barely treated us, if we had a question about the line change, she was only talking to one of the workers and didn't look at us at all. Maybe because we are immigrants, although taking into account that this lady is also an immigrant, I don't understand her attitude. Anyway, I'm sorry for the other three workers who have such an irritating and unempathetic boss.”
“Cassie and Jennifer are both AMAZING!
I had a complex, frustrating problem with super slow service for MONTHS!! These gals helped me out. They got my plan upgraded and old problems someone messed up and they didn't quit until my problem was resolved. Thanks, ladies!!”
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“Ashlie was a big help today. She had a great attitude beautiful smile and when one Avenue did not work she tried others to find a solution to my problem. It was a complex issue and she did wonderful. I would be happy working with her again in the future.”