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“I want to sincerely apologize to the gentleman who helped me today if I came across rude or had an attitude in any way. I want to thank you for being so kind and helpful even after I had to run and get my other ID you still treated me with great customer service. I did use that phone number you gave me and got everything taken care of again I apologize for any difficult behavior I may have thrown your way I was having an off morning and that is no excuse. You were amazing to work with.”
“Jacob was extremely helpful! He was incredibly fast with helping me set up a new phone, made sure I got the best plans and deals. I had just an absolute pleasure working with him.”
“Had a pretty good experience with boost, at this location! Apparently they are the original boost mobile stores in Portland and Mary is a sweetheart she’ll get you all hooked up and help you get all the questions and answers done in a good fashion absolutely friendly and professional! I just wish boost had better deals for customers”
“I had to leave the gateway store to come to this store on Burnside Ernesto was able to help me out well the manager at gateway was busier wanting to take his lunch than to help me set up a phone he sold me terrible service from gateway Joseph. Ernesto was great help me transfer all my stuff in a couple of minutes”
“Update: We came back and got a different employee this time. He was super nice and understanding and actually worked with us. Thank you for resolving the issues we had this time.
Scammy place they will pretend like they have no idea what you're talking about. Signed up for Internet that did not work. They still keep charging for it even though the modem is returned. We had to return several times to get our phones working after we just bought them .
We keep telling them to take off the Internet but they told us to call every month to get it refunded?”
10AM - 7PM
1855 NE Division St, Gresham
Mobile Phones
“This is the spot! I have been struggling with my phone for 3 days, trying chat and phone support, tried another store nearby and everybody said they could fix my problem but ended up making it worse. Nathan was the only person who was able to actually fix my phone issue. It didn’t cost anything when one of the other stores were trying to charge me. He stayed open late to help me out and was able to handle it like it was no big deal. He was friendly, knowledgeable and obviously skilled at his job because he was able to hold a lively conversation with me while simultaneously saving the day! If I could give more stars I would!”
“This AT&T store in Gresham was awesome! Cody was very knowledgeable and very helpful. My previous experience was at the AT&T in Cascade Station and it was not a good one. Lack of knowledge lack of interest in helping”
“I go their two day ago and a young lady name Christina help me I'm so thankful and satisfied of how she assist me she so kind heart and y'all won't regret to it to meet her..This girl Christina need to be a manager..”
10AM - 8PM
36655 US-26, Sandy
Mobile Phones
“Kirill was awesome. He sat down with us almost an hour with my 90-year-old mother, my 70-year-old sister and me almost 60 years old holding our hand going through all the particulars that my mother needed to get her phone and computer working properly. You should pay him more”
“Angelo has been amazing today!!! He saved me money, he listened and answered my questions, and was super kind and funny when I went into the store. Thanks so much Angelo!!!!!”
“Nicole was amazing to work with! So polite, efficient and professional with a great sense of humor! She made the process that nobody likes in a great fun way! I recommend Nicole with a 10 star if I could!”
“Came in to Metro to buy a new phone, they didn't have the one I wanted, the regional manager brought a phone from a different store to my store,Tatyana made this possible.Michelle the manager she finalized my sale. As always it has been got amazing customer service”
“I am very pleased with the help I received from the Verizon representative. It was a very good customer service experience and the representative fix the problems I was having with my phone. I would definitely recommend them to anyone that would need their services.”
“I loved this team! I stated with a great lady she got the other two guys (Angel and Anthony) involved to help me, and I needed a lot of help to get a new phone mine I had been trying to use and it was futal. She had to go home. I didn't get her name, so sorry. I can update, though. The guys never gave up. When it would look like it wasn't going to happen, they would brainstorm and try something else. I ended up leaving with a new Samsung in service for $10 out of pocket. I have so many doctor appointments I have to have a phone. They are my heros!”
9:30AM - 7PM
855 E Powell Blvd, Gresham
Mobile Phones
“Good place for Mexican food, business, groceries, medicine, money transfer. Also has a cellphone store for walk-in customers. But I've only made purchases at La Guadalupe grocery store. It is extremely clean and has many tasty foods to eat. Even cooked really great real Mexican food to go.”
“Elijah was able to help me with issues I had with my phone service that 2 other Verizon stores weren't able to. Big ups to his knowledge and helpfulness throughout the entire process. 6 stars of I could!”
“Jacob was very knowledgeable and kind. He should be the model for other employees at Verizon. Thanks for you customer service skills that I don’t get often.”
“Best phone purchasing experience I've had. Landen happily answered all my questions and met with me at a convenient location to pick up my new phone. If you are looking for a new phone for a great deal or if you need a repair service, you should seriously consider Phone Xchange.”
“Lexxi and Cassie Are amazing they both went above and beyond, especially Cassie! Lexxi made sure we got the best plans and deals for our family and Cassie helped us fix the phones when we came back to the store because there was an issue with one of the phones, but she was very efficient and pleasant! Totally 10/10 thank you Cassie!”
“My boyfriend and I went in after having trouble with Total Wireless. Lucky helped us out and was so friendly and easy to work with. He got us taken care of in under 30 minutes. Definitely see him if you go in!”
“I called 611 and went clacmas t mobile nobody helped me. the GRESHAM t mobile was amazing costumer service even my accent was so bad but they helped me a lot the girl was working t mobile her name was silvan she was nice and help full please keep help English is second language poepol please say thank you for me to silvan.”
“I needed a new phone and got it set up perfectly and efficiently! The service was incredible, I think his name was Micheal. But, I will definitely return if I need help or a new device! 😁”
“I was trying to get my phone activated for a couple days, but kept encountering multiple issues after more issues with my phone, other stores, the self service website crashing, a required but hidden second IMEI, and more. Finally, Valentines I think the employee's name was able to do some sort of service call override and get it activated. My new phone is working great now!”
“I usually walk into stores where employees earn commission extremely guarded. My last experience at a MetroPCS store on Powell and Cleveland left me feeling like I had been scammed. So when I walked into the MetroPCS store on Division and 164th and was greeted by Sandy my guard was definitely up and I came across very blunt. After a little time speaking with him, I cannot say enough good things about him. Sandy, from the moment we walked in, he was respectful, informative, and polite. He took the time to genuinely help us find better products for a much better price while being completely honest and transparent. I've never received such elite customer service and left feeling like it was the best decision I could have made. I truly hope that Sandy receives the acknowledgment and appreciation that he deserves. I am a long time customer and have been for over 10 years. In that 10 years this is the first time I have ever felt that somebody truly appreciated their customer. So, with that said thank you so much Sandy for making an experience that has always been horrible one of the best experiences I've had in regards to purchasing phones and products.”
“The store was very professional and helpful. Noah ,who was my store associate, took his time with me and was very informative. I had so many indecisions about what I should get and he made me feel comfortable and never pressured me. My phone upgrade was very easy and smooth.”
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“Leander helped to get my iPad fixed in a jiffy. They normally charge money but he was kind enough to help me and wave the charges. I highly recommend going there.”