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“Taylor was a life savor. Excellent customer service and helped make the move into my new house so much smoother. Thanks man I really appreciate it! Great Verizon location!”
“I needed to replace the screensaver on my phone because it had been scratched and I was having difficulty having it recognize me for security. The person I dealt with graciously and promptly replaced my screensaver.”
“Great experience start to finish! One morning my laptop wouldn’t power on anymore and as one does when they work strictly on their laptop I panicked, called a tech savvy friend who referred me to Minh and Airlink. He got me in the next day, diagnosed it the following day and had it fixed in 4 days for SUCH a reasonable price. He even followed up a few days later to make sure it was still working and let me know to bring it right back if it wasn’t perfect. Super grateful… and furiously backing up all my files. ?”
“Went here to get a repair estimate for an Xbox 360 Slim.
There is a $55 deposit beware of this, I thought it was fair for the time they took to look at it.
They found the problem but in order to proceed with the repair it would cause data loss.
I declined any further service & accepted my loss.
Thank you Aj & his team for figuring it out.
Even though I declined the repair, they went above & beyond trying to help me fix my Xbox 360 console.
I highly recommend you check them out if you are experiencing tech problems. Phones come first so if you have phone problems let them know!”
“Fast, friendly and efficient team. Working with Eve was a refreshing event; great customer service and a most knowledgable agent. My iphone 13 pro had a sim issue, Eve was a more than proficient problem solver and had the issue resolved in no time at all! thanks verizon!”
“I also had a great experience with Mattie and her OUTSTANDING Customer Service Skills.
I really enjoyed that Sherbert Blended Rebel I got like yours, my first time ever to Dutch Bros, so mine was free!
MATTIES GOT THE SKILLS
She helped an old lady today so I returned the favor. ♡ Thanks again at&t girl with the cool nose ring too.”
“Late at night the day before an international flight, my laptop’s charging/usb port suddenly stopped working. I needed a quick fix to get me through my trip, since the proper replacement part would take time to order and I wouldn’t be back in town until later this year.
The next morning, I called around and CompRite in Lake Oswego was the only place I came across that could handle the repair same day for my situation, and I even got quoted a competitive rate. I dropped it off around noon, and by 5 PM they had it working again ready for me to pickup. They probably would have been done even sooner, it’s just that the repair specialist who handles that type of repair wasn’t on site and so they had to coordinate with him before starting.
I believe Damon was the person I spoke with at the shop, and he made sure everything moved along quickly so I'd have my laptop back in time for my flight later that night. The repair was exactly what I needed to keep my laptop charging while I’m out of town. I’ll return for the full part replacement once I’m back, but for now, I’m super relieved and thankful they were able to help on such short notice. Highly recommend!”
“I find myself quite busy between work, social life or personal time having little time during the week outside of work, I was thankful I was able to set up a phone plan and received a phone within my 30min lunch break, I’ve since returned with various directives and found my experience being pleasant with the staff having always been engaging and Knowledgeable.”
“Its been years since the last time I got a new phone and Tony was super helpful in discussing phone options and payments. I didn't feel rushed and I walked away with a really nice new Samsung ultra phone while also saving money! I will definitely be returning if I need anything else!”
10AM - 6PM
1715 SE Hawthorne Blvd, Portland
Mobile Phones
“After a harrowingly bad experience at Best Buy, I came to this shop to ask about replacing a shattered Microsoft surface screen. Even though they specialize in Apple products, they were able to give me not only a reasonable quote, but also a timely and fabulous repair. They said they wouldn’t charge me if they couldn’t fix it, and their work went way above my expectations. I’ll definitely be coming back whenever I need a repair from a knowledgeable and fair technician.”
10AM - 7PM
734 SW 3rd Ave, Portland
Mobile Phones
“Chris at 3rd avenue Portland, OR store spent 2.5 hours with me to figure out how to get my daughters watch to work through my firstnet phone plan. It was a big work around but he was calm, helpful, good mannered & cheery. Thank you soooo much Chris for not giving up & taking the time to learn something new on the job!! I really appreciate it as I know my 13 year old will even more! :) thx again! Erin B.”
“Recently I was advised to change my cell phone number due to it being associated with fraudulent actitivies. I have attempted to port my landline number, which I have had for 10+ years, but hardly used. First, I contacted AT&T customer service by dialing 611, but I got many run arounds because I was porting my landline number instead of comletely new number; besides they still seemed to use people abroad. Thus, I decided to walk into this AT&T store.
Tanner has immediately understood the situation and expertly handled the situation. He has assisted me about a year ago when I lost my phone and helped me activiate a phone I purchased from Best Buy. He remembered me.
Tanner is professional with wide range of knowledge like porting landline number, and if he is at the store, I actually prefer to wait and go to him even if he is serving another customer. AT&T Store West Linn is fortunate to have a great customer service person like Tanner.”
“I love this place!Fixed my screen that was not displaying correctly.He also fixed my vocal processor that is almost 20 years old. The guy knows how to fix a lot of electronic items.I am glad to give them my business and I will do so again in the future!”
“Alexandra installed my new screen and camera protectors better than I ever could have and was extremely polite. Also had great recommendations for a phone case for my 14 pro. Her manager Nate was a swell guy too.”
“Emmanuel was friendly, helpful and extremely competent - a great asset to the company. If I ever experience an issue with my new phone I'll reach out to him immediately.”
“Both employee's were great, Michael sold me a new Galaxy S24 and a new unlimited plan for $10 more than I was paying a month already. I'm extremely happy with my purchase today. Also saved me money with a coupon for a charger.”
“Gage was instrumental in getting my AT&T operational after a very bad experience with Assurion. He went past sales & truely performed outstanding customer service. He walked me through the problems with Assurions multiple denials of my lost or stolen claim. He transferred my data from an old phone to my new refurbished Iphone. His cooperation allowed me to emerge from the worst insurance claim ever to having my AT&T service restored. My thanks to this outstanding young man.”
“Laura & Mason at WA SQ at&t gave excellent service were helpful & professional when upgrading our phones. Laura was very knowledgable and was able to solve an issue we had with data transfer. Thank you!”
“I recently visited the Att retail store, the one located inside of 99 ranch. I had a fantastic experience with their service. Eric was not only super knowledgeable but also incredibly friendly and helpful! Eric was very patient, took the time help me solving the problems, guided me through the available options, and ensured I got the best value for my money.I highly recommend this Att retail store for anyone looking for excellent service and knowledgeable staff! Kudos to the team for their outstanding customer service!!”
“Had a complicated issue with my phone, so brought it in to see if someone could fix it. Well, fix it he did! Thank you to the very knowledgeable, Gage, at the AT&T store in Cedar Hills!!”
“Samara was amazing - she was professional and was wonderful to work with through what ended up being a complex transfer and account set up. Truly thankful for her experience and kindness!”
“My phone could no longer charge -- apparently the port was damaged. Melanie one of the people that worked there first examined the port and found it had lint and other gunk in it. It charged briefly but was no longer dependable.
So Melanie told me how I could change plans and get a new version of my phone for $100 (not including the plan change). I went from 4g to 5g and got a new phone and a better plan (better reception.) She also was great in that she put on the screen protector perfectly -- no air bubbles. And she helped me get a couple good fast wall chargers! Excellent customer care! Thank you, Melanie!”
“Joe was patient and very knowledgeable with a great attitude! He handled multiple customers in a timely manner. Definitely returning to him for all our future service needs. And their AC is working again so it’s nice and cool there now.”
10AM - 8PM
15117 SE McLoughlin Blvd, Oak Grove
Mobile Phones
“Everyone at this location is great. They are always more than willing to help me with any questions I may have or anything I might need help with regarding my account.”
“I very much appreciate the the help I received this morning from De'Jhan at the T-Mobile store in Sherwood. It took a long time to understand and correct the problem, but De'Jhan persisted and he was successful! Thank you, De'Jhan!”
“So I called customer service today to cancel my girlfriends extra line that I had on my account. The customer service lady made a mistake and cancelled my line. I went down to the metro store on TV highway by Safeway and the store manager Bianca was able to fix the problem and get my service restored.
She was extremely helpful and a lifesaver. Her customer service was beyond a five Star rating and deserves a damn raise. Thanks for saving the Bianca”
10AM - 8PM
588 SW Broadway, Portland
Mobile Phones
“Elliot spent two hours with me to set up a new iPhone. He was thorough and found I didn’t back up correctly and fixed the issue to make sure I didn’t lose any data. He was so chill and knew exactly how to trouble shoot. I was dreading the new phone set up process but he made it pleasant and easy so I had to leave a review. Other staff there were so friendly and it was actually fun being there. How refreshing. Thank you!”
“I went into this location tonight pretty disgruntled from my day, and letting off my steam towards the employees with my current issue (that wasn’t even their fault, but my phone being buggy). Addy quickly addressed it, apologized for any inconvenience even though it was out of there hands, and went above and beyond assisting me with my phone, doing network resets, updates, everything I wouldn’t have known to do. They also gave me alternative ways to solve my problem if this didn’t work. All I can say is I AM IMPRESSED. She and her assistant manager (Jessica I believe, sorry I’m terrible with names) could have easily said it wasn’t their problem and sent me on my way, instead they took over an hour helping me diagnose my problems, find solutions, and even saved me tons of money on the side by switching to their internet too. This kind of customer service is unheard of now. I am beyond pleased, and left with a huge smile on my face. I wish I could give more than 5 stars, that being said addy deserves a raise! They even gave me a new screen protector since mine had broken. From the bottom of my heart, thank you! I played all the scenarios of how it could go in my head before coming in, I didn’t expect to get this kind of commitment. A+++ :)”
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“Dom helped me join T-Mobile and get a new phone. He was extremely helpful and knowledgeable and went above and beyond to make sure I was taken care of. The store was very clean and looked nice and the employees were all very accommodating. I really enjoyed my experience and Dom was great! 10 out of 10, would recommend”