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“We've been with Verizon for a LONG time and just had our best experience ever with the help of Bobby Riggi. He helped us lower our bill drastically and set up our new phones. Explained every step very, very clearly and in writing and was so knowledgable helpful. Thank you!”
“I went in a couple of weeks ago, and the younger gentleman who helped me was super friendly, patient, and made everything so easy. Even though the process itself was a little lengthy, he made it feel quick by explaining everything in a way that was easy to understand. I’m not very tech-savvy, so I really appreciated that he took the time to answer my questions and made me feel comfortable instead of overwhelmed. It was such a smooth, positive experience, and great customer service like that really stands out. I really appreciate it.”
“I want to express extra thanks and share how great of a job Collin Steiner did getting some of the confusion I had with on my account.
I walked out a very consent and happy customer. Completely the opposite of what I walked in and I would highly recommend his service if you're looking for someone to work with.
66 years old and some of the best customer service I've had in years.
Thank you!!”
“Late at night the day before an international flight, my laptop’s charging/usb port suddenly stopped working. I needed a quick fix to get me through my trip, since the proper replacement part would take time to order and I wouldn’t be back in town until later this year.
The next morning, I called around and CompRite in Lake Oswego was the only place I came across that could handle the repair same day for my situation, and I even got quoted a competitive rate. I dropped it off around noon, and by 5 PM they had it working again ready for me to pickup. They probably would have been done even sooner, it’s just that the repair specialist who handles that type of repair wasn’t on site and so they had to coordinate with him before starting.
I believe Damon was the person I spoke with at the shop, and he made sure everything moved along quickly so I'd have my laptop back in time for my flight later that night. The repair was exactly what I needed to keep my laptop charging while I’m out of town. I’ll return for the full part replacement once I’m back, but for now, I’m super relieved and thankful they were able to help on such short notice. Highly recommend!”
“We had a major issue with our phone and Hanna instantly resolved it. Her professionalism, knowledge and customer service was the best we have ever received from Verizon. She's outstanding and we highly recommend this Verizon store.”
“I came on to give props to the store manager for his interaction with a customer I happened to see only to find that the very customer left an intentional bad review before me. One of which is fake. The manager actually repeatedly try to inform the customer from the start that he wanted to help but the young man that was being rude refused to calm down. And the manager repeatedly had to ask him to leave. I will be returning after the manager spent the time I needed and patiently gave an old guy like me the attention I need to understand my new iphone. Tim is awesome!”
“We had the best experience here…
From the moment we walked in we met AJ who was incredibly kind, above and beyond helpful and made our visit so smooth. We highly recommend!!!”
“My mom & I had a great experience today thanks to Ray. He provided outstanding customer service from start to finish. He was friendly, patient, knowledgeable, and took the time to answer all of our questions without making me feel rushed. Ray went above and beyond to make sure everything was taken care of, and his professionalism really stood out. It’s rare to receive service this exceptional, and he made the entire experience easy and enjoyable. Thank you, Ray, for your excellent customer service! 🙌🏻”
“I am switching my business account to Verizon and my experience with Gabriel has been extraordinary. His customer service is so spot on and ability to overcome challenges is unbelievable. I pride myself on customer service and do so appreciate it when I receive it myself. Transferring phone service has always been a dreadful experience but not in this case. Thank you Gabriel!!”
“We went in for a broken phone..he went above and beyond to help us..He has excellent customer service.i Would recommend him anytime..He gave me a really good deal with a new phone..”
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“Mason at the Wilsonville AT&T store is the epitome of great customer service. He was incredibly patient, informative, and genuinely cheerful throughout the entire experience. You can tell he truly loves his job and takes pride in helping people.
It was also obvious that Mason is the go-to person for knowledge among the other employees. He explained everything to us clearly and in detail, answered all of our questions, and made sure we were completely set up for success.
Customer service like this is becoming harder to find. Mason went above and beyond, and AT&T is lucky to have him. Thank you, Mason, for making what could have been a stressful experience easy and enjoyable!”