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“Vinnie was very professional, patient and helpful. Super knowledgeable about everything I was confused about and I couldn’t thank him more!! Overall amazing service!”
“Eric at the Canby store helped me immediately upon entering the store and carefully explained my options in resolving my broken phone. I opted to upgrade to a new phone as mine was 6 or 7 years old. I was well taken care of and recommend the Canby store and Eric very highly.”
“Excellent customer service and outstanding help with all my phone problems! Sophia and Aaron are extremely informed, knowledgeable and super nice to all the customers! My difficult copying problem was solved in a super short time! Wow!! Both employees have great personalities and exceptional training!”
“Late at night the day before an international flight, my laptop’s charging/usb port suddenly stopped working. I needed a quick fix to get me through my trip, since the proper replacement part would take time to order and I wouldn’t be back in town until later this year.
The next morning, I called around and CompRite in Lake Oswego was the only place I came across that could handle the repair same day for my situation, and I even got quoted a competitive rate. I dropped it off around noon, and by 5 PM they had it working again ready for me to pickup. They probably would have been done even sooner, it’s just that the repair specialist who handles that type of repair wasn’t on site and so they had to coordinate with him before starting.
I believe Damon was the person I spoke with at the shop, and he made sure everything moved along quickly so I'd have my laptop back in time for my flight later that night. The repair was exactly what I needed to keep my laptop charging while I’m out of town. I’ll return for the full part replacement once I’m back, but for now, I’m super relieved and thankful they were able to help on such short notice. Highly recommend!”
“Camryn has been an excellent resource at this branch. She has great communication, is dedicated to fixing issues and explains things in a way that is easy to understand. Camryn has helped us through a situation that was not created by her, but she was still willing to help anyway. If you go to the Canby store, Camryn is definitely your girl!”
“Austin/AJ was very helpful as I set up my new phone and service plan!! Had issues with my previous provider and he helped me resolve them and get everything changed over.”
“I came on to give props to the store manager for his interaction with a customer I happened to see only to find that the very customer left an intentional bad review before me. One of which is fake. The manager actually repeatedly try to inform the customer from the start that he wanted to help but the young man that was being rude refused to calm down. And the manager repeatedly had to ask him to leave. I will be returning after the manager spent the time I needed and patiently gave an old guy like me the attention I need to understand my new iphone. Tim is awesome!”
“My Mom has an AT&T plan and her phone couldn't send texts. It was either the SIM card or the phone. Arman helped us and quickly identified the issue as a worn SIM Card. That took care of the issue, and allows her to take some time when choosing a new phone. I was extremely pleased by the service we received, and would have no issues doing business with Arman at this store”
“Went to the Sherwood store with a phone problem and Derrick solved it in less than two minutes! We asked some other questions about our current subscription and he provided us with answers and great customer service. One of the reasons I've had Verizon for 30 plus years. Thanks, Derrick!”
“We went in for a broken phone..he went above and beyond to help us..He has excellent customer service.i Would recommend him anytime..He gave me a really good deal with a new phone..”
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“Great experience at this store.
Mason, the store manager, was extremely efficient, patient, and a true pleasure to work with. I actually had fun watching Mason transfer two numbers from my wife's Verizon account to my ATT account and we saved $160 too!”