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“I had an excellent experience at this store... twice. Mike is knowledgeable, professional, and polite. Go early. The employees get beat up over the course of the day.”
“Very satisfied with Ardiel
He was very attentive. His interpersonal skills was wonderful.
All my questions where
answered. And he was very hands on showing me how to set up my equipment for my internet & my mobile phone. He really helped me and made me feel comfortable using my new phone. I know I will be able to get the help I may need in the future”
“Adam (the store owner) goes above and beyond with customer service. Service was fast and friendly, Adam is knowledgeable about the devices, and it’s very clear that he cares about his customers and his business. I was having an issue with my new phone (which wasn’t an issue at all, I’m just dumb) and he stayed late at the store waiting for me to return and help because he knew I needed the phone for work. Would absolutely come back here and would recommend anyone looking for a new phone to do the same!”
“I went to this Verizon location last Friday and it was over all a great experience . AJ was the one that assisted me. He was so patient, answered all my questions and got me in and out of there quickly. I will definitely return to this location and ask for AJ anytime I need any thing from Verizon.”
“I want to acknowledge the amazing customer service of Brooke, they did such a great job in helping me and going the extra mile and trying to sort out a problem I was having”
“AMAZING! They were so speedy, understanding g of my time limitations, cheaper (by a margin of almost 60 dollars) than my go-to, knowledgeable, and friendly. Will be coming here for all my phone needs and will be telling everyone I know!”
“Ramadan is the most helpful and knowledgable agent I have ever met. I drive 2 hours away just to have me trouble shoot or buy new merchandise. I highly recommend him for any one looking for a phone and service. Not only does he have a great personality, he is quick and efficient in his abilities to keep return customers.”
“Fred is a joy to work with. He is knowledgeable, patient and flexible.I am new to some computer skills and Fred explained them in a way that allowed me to incorporate them. I highly recommend him.”
“I have always experienced great customer service. I wasn't a regular at this location. I only went for a specific reason when I was in the area. Yesterday, the staff every last one of them were thorough and helpful. I truly appreciate the fact that the staff went above and beyond so well and with such a positive demeanor. I would highly recommend this location. T-Mobile should pay these folks extremely well and/or give out bonuses to these folks! Seriously!!! They represent the company so well.”
“Eric, the store manager, was incredibly helpful. There was an issue with my bill where I was being overcharged, snd he not only fixed it going forward, but also credited to my account the overcharged amount from the previous two months.”
“Rashan was a very informative, detailed and helpful representative who helped me in such a great way. I definitely recommend him and his help to anyone in need. Thank you Rashan :)”
“I had an amazing experience at the T-Mobile store on Island Avenue! Al, the manager, along with Richard and Lapre, went above and beyond to help us with our account, line transfer, and activation. They were fast, professional, and incredibly efficient throughout the entire process, the store was clean, organized and well stocked. Al made sure everything was handled smoothly, and his leadership was evident in how well the team worked together. Richard was very knowledgeable and took the time to explain every step to us. Lapre provided excellent customer service, ensuring we felt comfortable and confident with our new devices. The entire process was seamless, and we left the store completely satisfied. I highly recommend this location for top-notch service!”
“This was my first time at this tmobile store, and they did not disappoint. Cierra our rep was VERY helpful and knowledgeable. I even got additional help from other team members. My questions were answered and my issue was resolved even better than I expected. Stop by this store if you need help.”
“Exceptional Service from Darnell at Xfinity Comcast, Havertown
I wanted to take a moment to express my gratitude for the outstanding service I received from Darnell at the Xfinity Comcast store in Havertown. He truly saved the day!
Darnell possesses excellent customer service skills and is an attentive listener. Three weeks ago, I purchased a new TV and struggled to connect it to cable. My experience with customer service over the phone was challenging, so I decided to visit the store. Upon my arrival, Darnell greeted me with a warm smile and noticed that I was a bit upset. He calmly reassured me and took the time to explain and demonstrate exactly what I needed to do to pair my TV with the cable service.
Thanks to his guidance, my husband and I were able to successfully make the connection, and we were thrilled when it finally worked! I truly appreciate Darnell’s hard work and dedication to helping customers. His efforts did not go unnoticed and are greatly appreciated!
Thank you, Darnell!”
“Alfonso was very helpfull with all the questios I had, and resolved my issue that the other T mobile place didnt. Got great orientation and advice have new phone that I needed. Thank you guys”
“Just upgraded my phone here yesterday and the customer service I received was above and beyond anything I can imagine. Even with my ID expired just recently the worker here went out of her way to help me not just get my upgrade to a new phone she also helped me when I forgot my pin. I've been with T-Mobile for over 20 years since they were pcs-one. I will continue to go with T-Mobile in the years to come because they have the absolute best customer service I've had among carriers.”
“I just want to give Rashan an excellent service review. He was patient, kind, knowledgeable, informative and he catered to the needs of my elderly, disabled family friend. What a wonderful experience in a clean, comfortable environment! Thank you for your GREAT service. I would recommend you and this store to anyone!”
“So had the honor of dealing chris he is such a delight i am somewhat new to the smart phones and last monday chris sat down with me and went over every detail and every aspect of how the phone works. This is the kinda of people atnt needs to keep around. Thank you again chris
Ps i let all my friends and family know”
“First, I'm not a fan of Xfinity services and wish I had more of a choice in Internet providers and I've been having extreme problems in the last month. I went in to return a phone after cancelling my mobile account 12 hours after I signed up. I don't have a printer etc and told a supervisor that I would return the cellphone at a store. This Comcast store was clean, well lit, was told immediately that someone would be with me in a few minutes. Jamirah told me to go back and she would help me. She went above and beyond! After telling me that they didn't accept returns from purchases online and after going through my last few weeks, she helped me with printing the return label, putting everything back together and letting me know that I could drop it off across the street at a UPS. She was very friendly and helpful and it's seriously been a highlight to a rather dissatisfying experience with Comcast/Xfinity. Thank you Jamirah for making the return possible and painless. I truly appreciate the help you understanding you afforded me”
“Wonderful customer service. They store manager is very nice and polite.he gave me very good deal. Always help me. I bought three phone family line. We are very happy.”
“So much to share about thee most pleasant experience at T-Mobile….First, I got there 10 minutes before they opened to ensure that I’d be one of the first customers. That said, Lindsi was my point of contact and she was SUPER amazing! She was PLEASANT, said good morning, greeted me with a smile and the experience was amazing! I’m not tech savvy by any means long shot! She was patient and guided me through the process of getting things done! In addition, she engaged me with interesting conversation while we waiting for my phone to back up/transfer phone, etc! This young lady is very personable and intelligent! Keep her around! The best 2 hours ever spent somewhere that I dreaded initially (time wise) IT was well worth every minute! Also, shot out to the other workers as well! They were polite and pleasant!”
“Ramadan Hakim was awesome he helped my son with the upgrade and his customer service was soo wonderful he's so funny. Thank you so much i will be coming back just for him.”
“Brian T. could not have been more helpful getting our account and phones setup. We had to port over a number from another carrier, upgrade a phone, and set up home internet. Brian was able to clearly explain all expected payments and knew how to handle all issues. He was patient through the whole process even when it was past closing time Brian stayed late to help us wrap everything up.”
“Went to store today after having a nightmare switching to T-mobile online. Had the pleasure of dealing with Lisa in the store today. I couldn’t be more pleased with her kindness and patience to fix the issue. Took 2 hours to straighten it all out but she did it! Can’t thank her enough!”
“I took a friend today to switch her service to Tmobile. Dealing with 2 special seniors is not an easy task, with forgotten passwords, etc. Donte H took on this task like a champ. He never got frustrated, his patience was remarkable. I have had Sprint/Tmobile since 2001. I never experienced this quality of service before. Thank you again Donte H.”
“#1 T-Mobile store in PA! Jib the manager gave us a full breakdown and did all the math in front of us and was super transparent about all charges! Highly reccomend this store!”
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“After hours - and hours - on the phone and on-line with Verizon sale support, my issues were resolved with the help of Kurt, Rashid, & Daron. Verizon online/phone sales were a mess. They made many mistakes trying to get my account set up. I should have gone into the store from the start.”