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“I had a sore throat that I was afraid was strep. So grateful that Liberty was open on a Sunday. As it turned out it was not strep and was gone a couple days later. Wkbderful, friendly staff. Thank you!”
“This was my first time working with this type of business. I had a lot of questions, and I followed up often. Rich was great to work with, never made me feel like I was a bother. We received the testing and reports needed in a great timeframe. Thanks again!”
“Although this is a free clinic, I agree it feels like a boutique experience.
The atmosphere is really calm and relaxed and upbeat — not drab. The front staff and the nurse are very nice, and personable.
The testing is very comprehensive (pharyngeal and rectal swabs, as well as urine samples, blood sample and rapid testing). They let you know about HIV and HepC within 20 mins, and the results come very, very quickly after (I had an appointment Thursday at 3pm and results were in Friday at 12pm). Finally, they have a comprehensive PreP and PEP program for HIV treatment — entirely free, with regular testing and telehealth option — and include modern options like Apretude and Descovy.
The last thing I will say is that, for the first time in my life, I almost lost consciousness while getting my blood drawn, and I just felt relieved by the nurse's bedside manner — giving me space, paper towels for the sweat, fruit juice, etc.
They are calm and really good about giving you step-by-step instructions, the rooms are private, the bathroom is large and private, everything is clean, I felt it was rather neurodivergent friendly — much more than most places I've been.
I felt well taken care of. We're lucky to have these Novus clinics in the area. I can't believe I used to go to really loathsome urgent care options — expensive and often dismissive.”
“This was my 8 year old son’s first time getting blood work and the girl who took it was patient and fantastic. We were checked in, blood taken and out the door so fast. They’re quick, efficient and really personable here!”
“I was thoroughly impressed with the efficiency and professionalism of the staff during my recent bloodwork appointment. Despite the large number of patients in the waiting room, the process was surprisingly fast. While I typically find getting blood drawn uncomfortable, the professionals who assisted me made the experience as seamless as possible. Overall, I left with a positive impression and would highly recommend their services!”
“I had an amazing experience today. I had no appointment and this was my first here. Checking in was really easy and all staffs who served me were very friendly, helpful and professional. Thank you all for your wonderful job. Blessings!!!!”
“I usually don’t write reviews for this kind of thing but I have to for this location. I have been taking blood On and off for the last year, and I have been going to different locations. I figured I would try out the Ivyland spot and it is 10 out of 10. I got there right when they opened at 7 AM and I was leaving by 7:20 AM as a walk-in appointment. The lab tech who took my blood work, knew I was nervous because I had a lot of blood to give for my lab results and she was able to talk To me the entire time so I would not get in my head. This will be my main point to go to moving forward because they were that great!”
12:30 - 2:30PM 7AM - 12PM
2319 York Rd, Jamison
Medical Labs
“Awesome location! Easy to schedule an appointment online (& they actually had appointments available unlike other locations). Very clean & easy to find. And the technician was FANTASTIC! very friendly, professional, and efficient- even with my unpredictable veins!”
“I worked at LTI for close to 4 years as lab manager. This is a family owned business that the owners are hands on with the business, prioritize safety and quality of the services and products, and treat employees as family. Great place to work and advance in career, and a reliable partner for your business when it comes to material testing, product qualification, and beyond.”
7:30AM - 4:30PM
100 Medical Center Blvd Ste 114, Conroe
Medical Labs
“Veronica is a good listener! Told her I was not an “easy stick” & a butterfly had worked best in the past. That is what she used & I was in & out in no time with no drama! Thanks Veronica!”
“Always a good experience here. I've only done walk-ins with no appointment, and my longest wait was maybe 30mins. Average is less than 15mins. The staff is always kind and professional. They get you in and out pretty quickly.”
6:30AM - 3PM
252 W Swamp Rd STE 45, Doylestown
Medical Labs
“Automated check-in was straightforward (but more information on the website would be useful, perhaps even a video showing QR code scanning, etc), the staff was friendly, efficient, and professional. Results received overnight - which takes out a lot of anxiety. I will use this office again.”
“The staff at this Quest are amazing, and I've been to a few. They are highly skilled. They were especially amazing with my kid, who has been traumatized by a past lab visit when very young at one of the Quests I'll never go back to (in NY, western Long Island but I forget if it was Lake Success or Garden City?). I highly recommend this location.”
“It seems like other people had issues at this location, but my experience was great. It was convenient to make an appointment online and sign in using the kiosk upon arrival. When I arrived from my appointment, I found that my doctors office hadn’t called in the paperwork. The lady at the reception desk patiently waited while I called my doctors office and got the orders sent over. The nurse who drew my blood did a great job. It was very quick, easy and painless. All in all I was in and out of the office within about 20 minutes.”
“Liz A. was our amazing phlebotomist this morning and helped my four year old stay calm and happy during her blood draw. By far the easiest experience I’ve had with my child and needles ever! So grateful for Liz’s joyful attitude and patient presence.”
“I have a huge phobia of needles, and blood work specifically is a huge trigger for me, so I was not the easiest patient to work with. The phlebotomist who worked with me was very patient, kind, and accommodating. It was so fast, not very painful, and I had no bruising! Thanks so much for helping me get through it!”
12:30 - 2:30PM 7AM - 12PM
1244 Fort Washington Ave Ste L, Fort Washington
Medical Labs
“Marie was there by herself, as I guess the other person called out, and she was doing a great job of handling a full waiting room and drawing blood. All while remaining pleasant and being upbeat. She definitely deserves a raise!”
7AM - 3:30PM
200 Lakeside Dr Suite 230, Horsham
Medical Labs
“The technician went over and above - she noticed the doctor had used an incorrect code for a test, called the doctors office, and while she was not able to get through, I was impressed with her efforts to try and resolve the problem.”
“Dawn is the reason I choose this location every time over any other! She’s incredibly kind, efficient, and quick. Whenever I have an appointment, I’m seen quickly with little to no wait. When I've come as a walk-in I usually just go around the afternoon and it's always in & out. If you come as a walk-in during morning hours expect to wait, though that is reasonable given everyone is trying to get in before work + the pre-established appt patients take priority.”
“Excellent staff, getting blood drawn has never hurt w their skills. professional, friendly, clean, haven't had to wait more than 5 mins to be seen, easy check in and very helpful staff .”
“Came in as a walk in around 4:20 pm on a Tuesday. They close at 5. I sat for about 5 minutes before being called back. The tech checked me in and quickly took my blood. She was professional. She did not say much except what she needed to say. I was in and out in about 10-15 minutes.”
“I’ve been coming here for a few years and I experienced some of the reasons there are old
bad reviews, BUT there is new staff and I’ve had such an easy, good experience the past two times I’ve visited. Ignore the old reviews, the old issues are gone.”
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“I come specifically to this Quest because the lady that services me is the BEST! I don't have the best veins, but she is able to calm my nerves and get it at the first poke.”