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“Had the most wonderful experience with NET Credit Union! Applied for a Vehicle loan and within 1 day had the check and all! Andrew Brennan was amazing and professional to deal with! Thank you NET!!!”
“Was with my fiancé when he was trying to make a transaction and some guy from the video game vault was being so rude to the staff because they wouldn’t give him $100 worth of one dollar bills. He was so mean to them. Didn’t even have an account there. Continued to interrupt other customers trying to make transactions. I would not have handled this with as much grace and professionalism as the women and gentleman at this bank! Best bank in town!”
9AM - 5:30PM
119 Mulberry St, Scranton
Banks
“Respectfully employee’s quick and easy set up. Get your card the same day answer all your questions overall great service. I will recommend two friends and family anytime.”
“I've been doing business with Fidelity bank in Moosic, PA. & their staff is very professional & are ready to help you with all your banking needs. I'm EXTREMELY satisfied with this branch.”
“I come here often and ALWAYS treated professionally and with respect. They are friendly and helpful every single time. I tend to misplace or lose things but they are kind and patient with me. I ❤️ ❤️ Fidelity on Greenridge.”
“Customer service is phenomenal. The tellers and staff are courteous, friendly, knowledgeable and respectful. They are always willing to help. They treat us like we treat our customers.”
9AM - 5PM
201 Franklin Ave First Floor, Scranton
Banks
“I have been a member of PenFed Credit Union since 2005. I have paid off two vehicle loans and just started my third. Every time I speak with a PenFed representative I get through very fast and everyone is polite, professional, and extremely knowledgeable and guide me through the process well! I would not hesitate to recommend their services to others!”
“First time here and the staff was super helpful. I was greeted with a smile as soon as I walked both of the tellers were helpful. Never mind the negative reviews.”
“Everyone I have ever dealt with at this branch has been polite and professional. Whenever I need anything, personal or or business related, they've always helped me and made the process very easy.”
9AM - 5PM
1598 Main St, Peckville
Banks
“It’s always a pleasure banking at Fidelity. Their staff always greets me with a friendly hello and a big smile…Wishing the warm chocolate chip cookies would make a come back.”
9AM - 5PM
130 N Keyser Ave, Scranton
Banks
“I've had NBT bank for 2 years now after switching from NET. The bank tellers are very polite. I was in a jam and they allowed my account to overdraft to cover my rent. I am very grateful. It's nice to know NBT bank has you covered!”
“I'm not quite sure of the name of the woman who helped my 16 year old daughter open her first checking account recently but she was so incredibly nice, friendly, and helpful. She made sure she had everything set up before we left, including the app on her phone so she could check her bank account. I would highly recommend this credit union to anyone. In fact I actually transferred my funds to this credit union recently after setting up her account so I could have an account with a local bank. Nothing like being able to deal with a real person when you need to. Thank you.”
“Community Bank has been my banking choice since the very beginning. I am very happy with my relationship with them and they are always there for when you need help or have questions. Everyone at the Clarks Summit branch is also super friendly and helpful. They recently helped me set up a business account and it was a super smooth process. Thank you again Dawn for your help! Great bank, highly recommend.”
9AM - 5PM
736 Main St, Dickson City
Banks
“I have been doing business with this bank for years the service is OUTSTANDING and the tellers and bank managers couldn't be more helpful..The bank makes you feel like family...the whole staff will go above and beyond to help with anything.”
9AM - 5PM
1105 Harry P O'Neill Hwy, Dunmore
Banks
“I rarely write reviews, and particularly not for something as mundane as a bank visit, but I had such an enjoyable experience during my recent visit (yes, an enjoyable experience at a bank!) that I felt compelled. Everyone at this location was friendly and attentive, but most importantly, I dealt with Carolyn Sabia who made the entire visit enjoyable and entertaining. While always professional throughout my transaction, she was also so personable and such a delight that I left feeling great about both a successful transaction and an enjoyable visit. I'm not local to this branch, but I'd certainly be happy to return for any needs in the future.”
9AM - 6PM
207 S State St, Clarks Summit
Banks
“Always fast service! Shiva and Kristen are always there to help no matter how big or small my tasks are, with a smile nonetheless! Will always be using the S. State Street branch!”
9AM - 5PM
100 S Blakely St, Dunmore
Banks
“They have helped me in so many ways! From assistance when I mess up my account to watch my account and notifying me when there was a fraudulent withdrawal from my account. And the thing I appreciate most is that they are not helpful because I have big bucks in my account. Believe me they're accommodating, and so pleasant to talk to. I could go on, just saying, they take care of the little people too.”
“I recently experienced exceptional service from the bank in Minooka, PA, where I have multiple loans. When I made a mistake on their supper easy phone app while attempting to complete my daughter's Subaru car loan, they quickly rectified the error. Their dedication to the local community and customers is beyond impressive.
Michele Miller's follow-through was better than just notable, providing me with added assurance and confidence. And rectify my mistake.
Customer4Life!
Thank you Michele!”
“Highly recommended for your banking services!!! My words can't express how much loyalty is actually available for you in reaching distance A+++ & beyond ! !”
9AM - 5PM
216 Adams Ave, Scranton
Banks
“I would like to take this time to send this out to the Scranton Wayen Bank to tell them and everyone that reads this, how wonderful and caring our Scranton office is, there just aren't our Bank, there family as well, they go above and beyond to do everything they can for everyone, thank you all for the warm welcoming when you walk in the door, and thank you for all you do for everyone in the Scranton and out of Scranton!!! God Bless you all!!!!!”
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“Finally a good bank that took over the spot. The location is very safe and even locked down where you have to be accepted for entry. The staff is extremely helpful and courteous but they are like that in all the locations. The rates are the best too when it comes to loans and they are very quick at telling you if you qualify or not and what you need to qualify.”