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7:30AM - 9PM
20220 Rte 19, Cranberry
Auto Parts
“On a road trip from Chicago and was in Cranberry Two, Pa and my engine light went on. The local AutoZone diagnosed and recommended repair. It needed to be done because I still had another half of my trip to go the next day to NJ. Engine might have failed if I did not get it fixed. They were polite, very helpful and knowledgeable and friendly.”
7:30AM - 9PM
20541 Rte 19, Cranberry
Auto Parts
“Great place to buy pretty much anything car part related. Good stock. Quick service. Employee's are not just bodies running a computer, they can answer questions related to auto parts. I special ordered an electrical part they didn't stock. It was late in the day. First thing next morning I received a phone call and a voicemail message telling me my part was in. They offer military discounts and well as sign up discount cash for joining their frequent purchaser group. All in all, O'Reilly Auto is far superior to Advance Auto Parts, Auto Zone and most reginal chains. I'd put them a step above most newer NAPA locations as their business model has been slipping the last decade or so. After 45 years in the automotive repair business, I'm qualified to know the difference between a quality auto supply house and a chain selling floor mats wiper blades and fluids. Prices are beyond reasonable compared to most. I rate them 11/10.. at least the Cranberry location and the others I've used.”
“When you go out of your way to explain to a customer already being serviced by a coworker what the date is and that people go to the meat store to buy meat and the flower store to buy flowers as if it’s all some esoteric information indiscernible to the masses, you’re already well past due for retirement. Be sure to walk straight towards the young employee for sensible service. Merry Christmas! ?”
“Ryan was an absolute pleasure to work with during the buying process. He is helpful, knowledgeable and very friendly. Definitely not pushy in any way. I found the entire experience to be very positive and pleasant. I highly recommend Ryan in sales.”
“Even though the antenna I purchased to replace mine that broke wasn't compatible to my vehicle, the staff went out of their way to, first try and figure out why, and then no problem at all refunding my purchase.”
“Matt was extremely helpful and answered my many questions about tire pressure. He was very polite and went the extra mile for the customer, which was greatly appreciated.”
“Diehl Collision worked on my car after it was damaged in an accident. The car looked immaculate when I got it back, honestly better than it did even prior to the accident. Every person I spoke to in the office was very kind and helpful. I also received timely responses and updates on my car. They made the process with returning the rental quite easy as well (I used Enterprise and they're across the street so Diehl returns it for you!)”
“I want to thank the guys that work here for being able to get me in and get my battery installed at the end of their day. I’m so thankful that you were able to help me out, it means the world!
⭐ For battery warranties, they expire on January 1st of the year they’re valid until, not to the date of purchase. This would’ve been nice to be informed of, or clearly printed for the customer to see somewhere or on their receipt. Not the teams fault at all, just iffy Walmart policy!
⭐ You also have to make sure you have the stock tire size for your vehicle otherwise they can’t put it on.
Door greeters also answer the phone and give the wrong info, saying you can get squeezed in if you’re going to get there later than your appointment time due to snowy weather. But then when arrive the actual employees that work in the department tell you no, that’s incorrect and the door greeters have done this before and given out wrong information. So people waste their time driving 35+ minutes in bad weather for nothing/only to get there expecting their car to be serviced and it doesn’t happen. This was disappointing to say the least, there should be better cohesive communication to the people that work outside the department if they’re going to answer their phone for them.”
“Window regulator and motor replaced. Very pleased with their service and communication. Tyler was on top of the project. Called Monday got Tuesday appointment. Took extra care of our Audi A5. Thanks Again, highly recommend their services.”
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“Well, it took longer, then what they told me. They did an outstanding job. The only problem I have is everything that was in. My driver's side door panel was put on the passenger front seat, with the exception of my Swiss army knife, which has disappeared. And that upsets me, , take something that doesn't belong to them.”