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“I can't thank Tyler enough! He helped me so much with removing my teenager from a checking account to a savings! Tyler did it in no time flat and with ease. Made my job 1000% easier! My teen thought it was ok to keep overdrafting his checking and making it go on my credit score. Tyler stopped that but yet still let my teen have a bank account.
Thank you for your patience and helping a mom not pull anymore hair out! Btw - Camp Hill branch couldn't help me with this...”
“I've been a member of Blue Chip FCU and now PA Central Federal Credit Union for over 40 years. I have used them over the years for various loans (i.e. car, etc.) as well as all my regular banking needs. Theresa, at the Derry Street branch, has serviced our family for many years. She has always been extremely helpful as well as very courteous to all of us. I would highly recommend asking for Theresa at the Derry Street branch. If she doesn't know the answer, she will research it and get back to you in a timely fashion. She is extremely professional and a great asset to your organization.”
“Market Plaza office, Upper Allen Township.
We recently had exceptional service from Cassandra who spotted a fraud attempt and immediately directed us to the office of Trish Williams. Trish took all the necessary steps to alleviate the situation. Further, follow up actions were processed by Trish immediately.
We can't say enough about the excellent, responsive service provided by the branch employees mentioned.
Thank you!!!
Also Hunter from the Fraud department provided the necessary procedures to follow.”
“Representative Brooke today was awesome. Called in today on my birthday and my son is getting his ID for the first time.
I had a little bit to do today, but Brooke let me know that only a few branches were open today and referred me to the correct banking location, which was very helpful.
In addition, assisted me and my son with the app so we can find the proper documentation for the DMV and I really really appreciate it.
Very knowledgeable of the area which really counted today being that a lot of places close early.
Please recognize Brooke for not only the excellent service, but the excellent effort”
“Taylor Morrison helped me with my account and did everything in his power to help me I really appreciate everything he did for me I recommend this bank to anybody cuz they go above and beyond for their members thank you for everything Taylor ur customer forever Kimberly Smith”
“I was told that my problem was resolved,but it wasn't. The lady told me the hold on my card has been lifted and all I had to do was wait 5 or 10 minutes for it to refresh. An hour later, i go to the atm and it says declined. So I figured maybe she was a bit hasty with the 5 to 10 minute deal and I figured I'll try a little bit later. Several hours later, I go back to atm and it still says declined. I know my funds are good, so I am sure that the lady simply didn't do something right. But since it was a saturday, they had already closed. I feel like she intended to help me with my issue, but the know-how was rather cloudy. For these reasons, I still gave a four because I really don't know what a poor review would accomplish. I enjoyed the conversation with the associate and left happy. What more could I ask for? Oh yeah, actually getting my issue resolved. Oh well, I suppose i'll take things in stride and just make another attempt at solving this rather bothersome happenstance. Good day to all you folks. Keep up the hard work. I can't say good, just yet, but I am remaining hopeful for that in the very near future.”
“I am with Belco from last 14 years. All my personal, business, automobile accounts with Belco. The staff is very friendly. Most of them call with my name when I enter into their building. The service is awesome from the branch and customer care.”
“Absolutely the best crew to work with .. they worked in the Brady building branch at my job & i always looked fwd to speaking to them. Chris , Scott & Leigh are amazing !! Jorge & Jesus are a pleasure to work with as well ! So sad they had to close the branch”
“Stopped in today to open a new checking account, Rachel was amazing and so helpful. She has such an amazing energy, and shows high understanding of her role within Belco.”
“From my personal experience I can tell you that Mrs Rachel wacker is one of the best binary options/forex managers I have met in a while. I had lost over $3000 on the advice of managers who have little to no experience. Today I remain grateful to Mrs Rachel wacker for putting me through during my early days of trials and errors.”
“Needed to open a new account at the branch. Walked in and asked to speak to someone. I was told to take a seat as i was being greeted in to the office. Macy was extremely professional and polite and answered every single question i had. Thank you so much.”
“Drive through works. Although it took me a second to realize that your card goes on the slot in landscape orientation rather than the normal portrait orientation.”
“Always welcoming and very friendly staff. They are like family. I appreciate all their awesomeness and dedication to making sure I feel comfortable and always explaining things I need better understanding of. They are truely the best!”
“My go to close ATM I love the Credit unions over the. Regular banks! Especially when they have locations nearby! The great part of this is the fact that state and federal credit unions don't charge each other for use of their ATMs making for added savings and convenience”
“You can get just about anything accomplished at this branch. The staff are experienced and capable. It's great having access to their services right in our neighborhood. :)”
9AM - 5PM
350 Newberry Commons, Goldsboro
Credit Unions
“This Member’s 1st FCU location has the most helpful tellers and managers! I always know if I have anything I need to address or just to do my banking, I will leave satisfied.”
“I had an issue with a check I received in the mail. The staff here were very helpful and got the issue cleared up. Since my car payment was coming out of this check, they never marked me as late on the payment. They did everything right to help me get this resolved quickly.”
8AM - 4:30PM
2175 Bumble Bee Hollow Rd, Mechanicsburg
Credit Unions
“I have multiple personal and business accounts at Americhoice, so I visit the branch at least weekly. The service has always been friendly and professional.
It definitely has a small-town vibe, so some of the online amenities are slightly less robust than larger institutions, but it's never caused me any trouble.
Highly recommend!”
“I’ve had the pleasure of working with Laura Kennedy at BELCO Community Credit Union, and I can confidently say she provides an exceptional level of service.
Laura is incredibly responsive, detail-oriented, and genuinely invested in helping her clients succeed. She takes the time to understand each person’s unique financial situation and offers thoughtful, practical solutions tailored to their needs. Whether you’re navigating lending options or building a long-term banking relationship, she makes the process feel seamless and straightforward.
What stands out most is her commitment to follow-through and communication. You’re never left wondering where things stand. Laura brings a level of professionalism and care that’s hard to find, and she’s a true asset to both her clients and BELCO.
I highly recommend working with her.”
“Great bank. Alan was very helpful and super friendly. Bank was clean and well maintained. Recommend to anyone who wants outstanding customer service and staff who care about their members and their best interest”
“I had a frustrating issue with a loan that was transferred from First Harvest Credit Union, which resulted in erroneous reporting and a drastic drop in my credit score. Trying to get this resolved was stressful, and I was extremely disappointed with how the situation was initially handled.
However, I have to give Lisa Painter a huge amount of credit for her professionalism, diligence, and dedication. If it weren’t for her persistence and attention to detail, this issue would not have been resolved. She truly went above and beyond to ensure that everything was corrected, and I’m completely grateful for her efforts.
Because of Lisa’s exceptional customer service, I’ve decided not to press further issues with this bank. While my experience with the loan transfer process was frustrating, her help made all the difference. Thank you, Lisa!”
“The Members 1st on Old Post Road provides excellent customer service. All employees at this branch have been helpful every time I have needed to visit. Would highly recommend.”
“I have been a member over20 years and this has been a wonderful positive experience. Always very helpful and courteous. Low credit card interest and Great promotions. I highly recommend this credit unionAppreciate all you do!”
“The banking institution itself is awesome the physical locations are always busy with super long lines inside, at the drive through, and the atm so expect to spend some times there. The only thing that makes it better is the people that work there are really friendly and they care about their customers. They also have no problem being on your side when something awry happens with your account which gives you definite peace of mind!! I would recommend them!!”
“Dealt with them couple years ago. Great experience so I decide to give them a try when I needed to raise my limit on my home equity loan that I had already in place with another institution. Even though my home value increase significantly since the first home equity loan was taken out, my bank (at that time) still did not qualify me for any additional amount even though a higher amount was quoted earlier.So I decided to give members first a try since they proved themselves in the past, and again they came through with a blazing glory. They actually increased my line of credit 60% more from the old institution’s original line of credit amount! That’s a big increase and that’s the amount I was expecting based on my credit score and the increase value of my home. They saved a vacation house deal I would have lost if they didn’t come through.There was a small miscommunication during the transaction but this was completely resolved by management in literally 30 minutes (including the call back with the good news.)Looking at their mission statement, they literally put their members first. Thanks again for your great customer service. We will be switching our old banks’ accounts from the old institution to members first in the near future.”
“Best bank in the world to have a loan with. Sure, the app can be much improved, but every time I’ve applied for a loan, the process has been straightforward and efficient. And they always give me the best rates vs the market rates. If I ever apply for another loan, it’ll sure be with PSECU.”
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“Incase the employees that were helping the kittens wanted to know. The kittens were cleaned,kept warm and well fed for that night and are now at Chambersburg animal shelter. We gave them the names sweet pea and Jack-jack. They will be looking for a forever home still if anyone is interested. Picture is sweet pea.”