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“My internet service kept going out and so I called that night and they made an appointment for the next day and the tech came earlier to check the wires around my house and ended up giving us a new router because ours was older and made sure our internet was up and working.”
“Just had one of the best experiences we have ever had while getting a new phone. Steve stayed past work hours to help assist with the transfer to the new phone and made the whole process seem so much easier than what it really is. We were so grateful that we brought them some tacos from Condado. Thank you Steve!”
“I stopped by here and was instantly greeted and taken care of, Jay was amazing and helped me get a new phone and a watch. He set them both up for me and made sure I was satisfied before leaving the store. I will be coming back to this store for all of my Verizon needs in the future.”
“We worked with Chris to plan out our home theatre and it turned out amazing. Even with electing to take on much of the project ourselves, he provided unlimited insight and guidance and very fair pricing for the equipment we needed.”
“T-Mobile, far exceeded my expectations in service, professionally, any my representative, Micah Caley, was extremely expertised, kind and patient with me. He extended himself far and above. Actually, Nate, was also excellent in his job. After having had Verizon and AT&T, previously, I recommend T-Mobile!”
“Kylee was so helpful, I came in with a broken phone. She set me up with a 15 iPhone, so quick and easy. She was very professional and had such good customer service!”
“This whole store crew goes above and beyond for their customers. I’ll stick with T-mobile forever based on their impeccable store and phone based customer service. Exceptional!”
“I ordered a phone online Thursday night, it was ready to go early the next day! Josh was super helpful in helping me to get everything set up, too. I will never go to another location.”
“Deejay assisted us today and resolved all of our issues. He was amazing. Will be back and will ask for him for excellent customer service! Thank you so much Deejay!”
“Teni is incredible helpful and knowledgeable. The assistance she gave to my wife and I was above and beyond. We are so happy with T-Mobile and we also switched to T-Mobile internet for our home 2 weeks back and it has worked so much better than our previous internet provider.”
“Came in to switch my service to Verizon, after continued incompetency by another company. I honestly would’ve been better off using 2 paper cups with a piece string attached to them, than to continue to use their service.When I arrived at this store, I was promptly greeted by Josh, and within 30 minutes, my service was switched and I was out the door with a working cell phone. Josh took the time to explain everything that he was doing, and even gave me his personal cell phone number in case I had any problems moving forward. You couldn’t ask for better customer service than that! Thanks again for the help Josh! I really appreciate it!”
“Just wanted to give a quick thank you to Ian! Around 10 till closing at 6pm on Monday, we visited the East Liverpool location to get assistance transferring my old cell phone # from a different carrier to my new Verizon phone.
Ian was prompt, courteous, and was able to handle my problem without sweat. The service here, while busy, was top notch, and I am so glad I chose Verizon. And thanks again, Ian!!”
“Great experience here! Went in to switch from Verizon to Xfinity mobile and get two new phones. Nicole was awesome!! Super friendly, knowledgeable and extremely efficient. Something that Verizon made out to be a 2+ hour complicated transaction took Nicole just 30 minutes or less! Smooth and easy experience!”
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“We had a great experience working with Aaron. He took his time to get us a great deal on new phones, did an account review to make sure we are only paying for the services we needed and was a pleasure to work with. If we need something, we will be coming here to see Aaron. Best experience I have ever had at a verizon store.”