“Excellent service, my first choice for an oil change in the area (and honestly, the only place I've gone for the past few years). Quick full service, staff who have given us a few very helpful car care tips (e.g., battery testing low) without any motivation other than informing the customer. 10/10 recommend!”
“The cabin air filter definitely needed to be changed. It had leftover cigarette smell. Switching to outside circulation fixed it though.
Service guys took a day or two to respond to my inquiry about the issue. And they were happy to exchange the car. That made me happy that they cared. Unfortunately, I wasn't able to switch out the car at the time. So no fault to them in that regard. But Yeahhh, probably just be mindful of the potential internal filters... 🤣”
“Renting a car was very simple. Staff walk me through the process very quickly, had a car within 5-10 minutes. The staff was kind and helpful, great service and had an overall great experience. They can pick and drop off customers as long as you're within the 5 mile radius (sometimes they will have exceptions - depends on how busy it is, how far, etc).”
“Very strong customer service!
Ok. after 3 more rental experiences since the above post! I update from very strong to top 1% for customer service! I have travel extensively globally for business and pleasure for over 30 years. With few 4 separate engagements, over a few years, I can say if you need to rent a vehicle go to this place! you will be very happy for the experience!”
“Thanks to Pete and enterprise for keeping me updated and keeping me in your rental during my time of need graciously working with me and my insurance company when he found out my vehicle would not be done due to backorder parts!!! Shout out to Pete and Enterprise team!!! Thank you very much again !!! Will definitely use enterprise again in the future!!!”
“Enterprise was incredibly easy to work with, considering I was stressed out about having to have my car repaired. I hope that I don't have to deal with this situation again, but I will definitely contact Enterprise if I need a car for a few days.”
“I had such a great experience here, especially thanks to Tim. I accidentally left my phone behind, and he went out of his way to make sure I got it back quickly. He was incredibly kind, calm, and reassuring, which made a stressful situation feel so much smaller and manageable.
Beyond that, this location is always efficient and organized.I’ve never had any complaints. It’s rare to find a place that combines professionalism with genuine care, but they really do.
Tim’s customer service truly stood out.he’s definitely my go-to from now on. Highly recommend this location if you value people who actually look out for you. ??”
“Wrecked my car and needed a rental. The location I chose through my Erie insurance rep wouldn't have a vehicle available until Monday. That location said I could use any Enterprise location and to call and see if other locations would have a vehicle available sooner. I was able to get a rental the next day at the Bethel Park location. The pickup went great. I was in and out quickly. The vehicle was clean and in better condition than other rentals I've had. Sadly people beat these cars up. I opted for the extra insurance for piece of mind. Elana, the enterprise rep, went through everything with me and answered all my questions. I had one about ez-pass and she let me know to just add the vehicle to the app as a temporary rental. She was polite and professional. When I returned the vehicle I was in and out in just a few minutes. I'd definitely use Enterprise again if I need another rental. I had zero issues and a great experience dealing with the company.”
“After a horrible experience with Avis (just a few blocks away), I booked a car with Enterprise's downtown Pittsburgh location online, and in a half hour, we were happily on our way! No line, great car, pleasant and kind employee who explained everything well and made us feel valued and respected. Thank you, Enterprise!!”
“I loved that Enterprise coordinated with the auto body shop. It made pick up and drop off so easy! All the staff were friendly and very informative. I will definitely be using Enterprise when I need a rental again. Thanks!”
“The staff were outstanding and very helpful, especially Management Trainee Maggie B. She was very attentive and went above and beyond to address my rental reservation from inception through pickup.”
“I’ve been going here since the mid early 2000’s and never had any of my cars serviced anywhere else. Everyone here is so welcoming and nice and honest. I moved away and drive 30mins to and from for them because I know they will take care of me and my car.”
“I've been getting my Fleet of daily drivers and exotic cars detailed, wrapped, wheels powder coated & more on a consistent basis here for years and I wouldn't go anywhere else. You shouldn't either ‼️”
“I encountered difficulties with a Budget rental at a different location last week. Despite booking and paying for a rental online, upon arrival at the designated pickup location, I was informed that no vehicle was available and was directed to an alternative location. At the downtown Budget office, an employee named Bacler provided exceptional assistance, ensuring I received the vehicle I had reserved. His efforts were instrumental in enabling our scheduled beach vacation departure the following day.”
8AM - 5:30PM
4099 William Penn Hwy Ste 101, Monroeville
Car Rental
“I found myself in Pittsburgh PA with no way to get back to Charleston WV. I got on line and reserved a car through Enterprise at 4099 William Penn Highway in Monroeville Pa. When I got there, there were already 6 people there (this was just before they opened at 10). When it was time for them to open an employee held the door for everyone to enter as other employees jumped to it to get customers taken care of. The car was clean and size requested, the young gentleman (who had gone to IUP (wish I had gotten his name)) checked the car over and told me exactly what to do when I returned it as the return point would be closed Saturday and Sunday. He was extremely polite and helpful. Very fast and helpful service. If you need to rent a car in Pittsburgh this is the place to go.”
“This is my first time to use this branch in Pittsburgh on route eight. Everyone is so great I had nothing but an outstanding experience staff are friendly, accommodating, even though the reason for my rental because of an insurance claim was not in a good mood to start with upset from my car accident, they made the process very much painless. Also commended and impressed with the cleanliness of the cars. I had driven two different vehicles in that period each one of them was noticeably clean on the inside no odors. Kudos keep up the good work.”
“Always always always have had a good experience renting with Sixt! I’ve been to Hertz and Dollar, but Sixt has come thru each time. Honestly, I wanna give a big thanks to Jason and Thomas at PIT for the most amazing work in customer service. I’m so happy to have been taken care of by those two on multiple occasions! I’m not sure how I would have handled business without them! Thanks again guys!”
Open 24 hours
3621 Forbes Ave, Pittsburgh
Car Rental
“I've been a zipcar member for a year and use it whenever I need a car bigger then what I have to carry larger items. I like that cars are almost always available where I live. The cars are definitely used hard and often have a lot of scratches but they're city cars and not mine. Zipcar is easy to use and the prices are very fair for what you get.”
Open 24 hours
3975 Forbes Ave, Pittsburgh
Car Rental
“I've been a zipcar member for a year and use it whenever I need a car bigger then what I have to carry larger items. I like that cars are almost always available where I live. The cars are definitely used hard and often have a lot of scratches but they're city cars and not mine. Zipcar is easy to use and the prices are very fair for what you get.”
Open 24 hours
5000 Forbes Ave, Pittsburgh
Car Rental
“I've been a zipcar member for a year and use it whenever I need a car bigger then what I have to carry larger items. I like that cars are almost always available where I live. The cars are definitely used hard and often have a lot of scratches but they're city cars and not mine. Zipcar is easy to use and the prices are very fair for what you get.”
“It’s always great dealing with this crew! One time the rental I requested wasn’t what I wanted. The team made it right!! I got a premium upgrade! Will rent from them in the future! Thank you!”
“I have been a client of DEAN HONDA for past 2 years plus & want to express my earnest appreciation for the quality client care I receive from members of their Service/Parts and Sales Team. They are courteous & professional, always explaining every thing connected to any service issues and reasonably priced John MICKLEGE, Sales Rep is marvelous. He is quick to respond to any/all questions, he was able to assist my daughter to purchase a fabulous USED HONDA & has assisted her thru the process of buying a car ! My daughter will be obtaining service for her HONDA also & I will continue visiting DEAN HONDA for quality auto care Thank you again TEAM AT DEAN HONDA Barbara Henderson”
“Great Company. They specialize in Film , TV , and streaming Production, truck and trailer rentals. The best equipment company in the industry with no question. When you’re at the top of the game, you will have some trying to throw rocks. Can never go wrong with Haddads”
“Ryan is a very nice young man he help me tremendously never got.upset with my 40 questions ? I would recommend to this Hertz to rent a car and ask for Ryan he is Awesome”
“Amazing service at Avis in Castle Shannon. The team here really cares about their customers and sites a fantastic job getting us to our vehicle.
We were trying to rent a car in the middle of a storm. After calling around town no one had any vehicles available. We called Avis Castle Shannon and were told to head down, they’d have a vehicle waiting for us. When we arrived, a brand new suv was waiting for us.”
“Awesome experience at the Penn hills location. Kind courteous and professional! The vehicles are well kept and the manager (Chad) does a great job to meeting your expectations during your rental experience. I highly recommend this location. If I could give a higher rating than 5 stars I definitely would ✅”
“These guys help you, actually answer questions, don't make you feel stupid. They are on time for delivery, and their cars are clean and up to date. Good experience.”
“Enterprise is great we were very impressed with the staffing and the availability of getting a left foot acceleration pedal that makes driving for my husband available. Very good experience.”