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“I had an excellent experience with this car rental office. The staff were professional, efficient, and genuinely customer-focused from start to finish. The pickup process was smooth, the vehicle was clean and well-maintained, and everything was clearly explained with no hidden surprises.
What really stood out was how respectful and accommodating the team was — they took the time to answer questions and made the entire process stress-free. This is how customer service should be done. I will absolutely rent from this location again and highly recommend it to anyone looking for reliability and professionalism.”
“Josh, Colleen and the team made our experience FAST, PAINLESS & EASY. We were in & out in about an hour with our new ATLAS R! The car is great and the overall experience was flawless!”
“I had an excellent experience from start to finish at this dealership. The entire process was smooth, stress-free, and far better than I expected. Everyone was friendly, professional, and truly focused on helping me find the right car.
A huge shout-out to Darnell, who was absolutely amazing! He was knowledgeable, patient, and never made me feel pressured. He took the time to answer all my questions and made sure I felt confident and comfortable with my purchase.
I couldn’t be happier with my new car and would highly recommend this dealership to anyone looking for a great car buying experience.”
“I have had amazing experiences with Brad and V&J Collision. Brad is great with communication with the customer and the insurance company. He always keeps me up to date on where we are with the process and he does really great work that gets done quickly. I would recommend everyone to Brad and V&J”
“I am a long time Enterprise customer and I wanted to point out the exceptional service I receive at the Paoli, PA branch. Alyssa is simply the best representative you could ever want.”
“Latoya at the Colmar location was great. She helped me adjust something on my bill that previously required several phone calls in the state I just moved from (Georgia). Great customer service. Was in and out quick when dropping off the car. She takes good care of her customers.”
“Everyone is always very helpful and nice. They make renting a vehicle very easy and if there ever is a problem they help to resolve it. I've had times where I've needed to wait extra time and they've been very accommodating with upgrades or other features. Cars are always clean and they pick you up in a reasonable amount of time if you need. They also communicate while you have your rental and before to make sure everything is going okay or you don't need anything else.”
“As a Budget Fastbreak Member, I like to use Budget whenever I can. This location is right next to my hometown and easy to get to. Gentleman at the counter was very courteous and helpful. I ended up not needing the rental for as long as I had expected and was able to shorten the rental accordingly with no problem. Great experience and I definitely would use them again and highly recommend them to others also. Thank You!”
“Abby and her team are always there to take care of my rental needs for my business travel. She always tries to make sure that the vehicle I have ordered is there, clean, and ready for use.”
“I want to say that I have never had a better experience with a company representative than I did recently at Bryn Mawr Enterprise with Cameron Willis! He could not have been more caring, intelligent or helpful during a time when I needed someone to be all three! The cars I used during my rental period were just right for me, and he was helpful when I picked up a nail in a tire and had to change cars. I cannot say enough about Cameron--he is a fine example of what a representative should be! Margot Horwitz”
“No exaggeration, this is the best Enterprise I've been to. Staff is always helpful, cars are clean and even new the majority of the time. They really go the extra mile. I highly recommend this store!”
“I had a very positive experience renting a car from you recently.
You made me feel very special. I shall rent a car if needed from you in the future, many, many thanks for everything. The staff were so kind, caring and amazing. Thank you so much.”
“I had a flat tire on my National rental, and thanks to Chase Jacobs, I was able to quickly switch out my car and get back on the road before storms hit the area. Thanks for getting me out of their quickly Chase and for being so helpful! I was just ahead of the storm. : )”
“Awesome customer service and amazing collection vehicles to choose to rent.
I was pleased with my experience at this location. The vehicle they had available for me was fantastic due to being AWD. Driving this time of year can be tricky. I didn't need it because it didn't snow;nevertheless, the vehicle was equipped just in case.”
“This is the second van we purchased through AMS Vans. Our first one was 100% online 11 years ago and delivered to us in New Jersey from Georgia. Amazingly easy process and our van lasted 11 years with minimal issues. Now 11 years later we came back for a new van but went to one of their new local showrooms. Again very easy process with with amazing support from you sales associate Diane Avellini, she made everything seemless and exactly how we needed it to go. Thank you again for another amazing vehicle.”
“The process for reserving online was easy. Good communication before pickup. Then during pickup, things were explained well. Paperwork was emailed to me. Then while on the road I got a text telling to use the contact if any issues. Return was also easy and not time- consuming”
“I had the absolute best experience renting a car from Alex at Avis Budget. From the moment I arrived, Alex made the process smooth, quick, and stress-free. He was professional, friendly, and made sure everything was handled with care and attention to detail.”
“Just purchased our first car from McMahon and it was an exceptional experience! This was hands down the easiest car purchase ever. PJ and the rest of the staff were a pleasure to work with. We were hesitant to purchase a used car until we were referred to McMahon. They ensure that you are purchasing a quality vehicle that is serviced and checked from top to bottom before it is delivered to you. This was an A+ experience! We'll be back! Two thumbs up from South Jersey!”
“Bob Reschutti is the consummate auto repair pro. Years of experience, encyclopedic knowledge. I swear, he can diagnose what is wrong with a car from a block away just by hearing the way it sounds. Excellent, effective, professional service, reasonable prices. Can't be beat.”
“I wanted to go to the shore, but my car was having problems so I quickly dropped into enterprise and the fact that it was unlimited miles and there was a dropbox so I could just get back ,drop off the keys and drive back home with my other car.”
“If I could give this establishment 6 stars I would!!!! Honestly, this is the only place that In want to rent cars from. Every experience is amazing. They are quick, the customer service is outstanding and the cars are clean and reliable. Big shout outs to Anastasia and Inna who are excellent examples of what customer service should look like in EVERY industry, not just the rental car industry. I always look to this location FIRST before I rent from anywhere. No one else come close.”
“So i saw a vehicle on line and proceeded to call and make an offer site unseen . I'm an out of state buyer and had to take the salesman NICKS word on the truck . He worked with me on everything including sending me videos of the vehicle running along with the pickup of this vehicle . Everything went smoothly . Received the vehicle after pickup and it was everything he said it was . I would do biusness with NICK and this company again in a heartbeat . Thanks NICK for your professionalism and your patience in this purchase . It was an absolute pleasure doing biusness with you and your team . Thanks again !!!”
“The car was perfect for my trip. It looked brand new, it was extremely clean and held up pretty good for autocross. Agent Alym was extremely helpful! He made me feel important, like a VIP. I would rate my experience here an 11/10. I usually rent from Alamo, but now I will always be coming to Avis for the customer service and satisfaction.”
“The check-in process was swift and effortless. The establishment was spotless, and the staff members were exceptionally friendly and accommodating. The rental car was clean and reliable, serving as an ideal substitute, while my own vehicle was being repaired. Even upon returning the vehicle, I was treated with utmost courtesy and respect. I will definitely return to this establishment for future rental needs and highly recommend it to others. In contrast to the negative experiences I've heard about other rental companies, this establishment provides a reassuring and pleasant experience.”
“Brinas Cooper Branch Mgr & Hugo at Hertz Rental Car in King of Prussia were outstanding.
It is a small location and they have no control over when customers return cars or if late. That is the problem if a car is not available it is a result of the customer not adhering to the contract.
I was traveling from out of state AZ to PA and had to wait but these two gentleman were so pleasant, professional, courteous and helpful. Mr. Cooper gave me his cell phone number if I had any problems and it was raining hard and told me to be careful while driving in the rain to return the car.
I found both of them to be extraordinary. They have to listen to customers complain over something out of their control. I too was waiting but when I saw what they went through and how they handled each customer I was impressed and the level they went through to try and make it right for each customer.
I also watched them get the cars ready. On an aside note I heard Mr. Cooper interview a job applicant while I waited and he was also very professional.
While I was a bit disappointed to wait- they delivered the Ritz Carlton gold standard of service which I appreciated. Thanks to Mr. Cooper and hard-working Hugo. You both are WONDERFUL. Keep up the GREAT WORK.... Mr. Cooper you care about your customers from the lady waiting to go to MD. Big Thank you. I also completed the Hertz survey.”
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“Big Thanks to Rod! He provided an experience that was speedy, kind, and full of clarity and convenience. The branch was clean and had soothing radio tunes. Overall 5 stars for the branch.
if I were rating the company as a whole I’d knock it down a few because the cost decisioning process is clearly made to benefit the buyer. that’s business, I guess.”