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“My wife and I were delighted with our sales person - Evelyn. She made an impressive effort to understand what we were looking for - and then gave us a heads up when the mattress we wanted went on sale.”
“Amy was informative, considerate and helpful. She answered our questions thoroughly and thoughtfully, and completed the sale with efficiency and without pressure or concerns on our part. We will absolutely return as long as we know she is there to help us.”
“Bill did a fantastic job! He answered all of my questions confidently and without hesitation, making the entire process easy and stress-free. He was knowledgeable, professional, and took the time to make sure I understood everything. I truly appreciate his excellent service and will definitely be recommending him to others!”
“Rose was very helpful and patient. She walked with me through the showroom and looked at the photos of my living room to help me make the best choice. She gave me all the options for payment so I was very pleased.”
“I called KOP Casper to see if I could use a Consumer Reports 30% off list price coupon and Max offered us 40% off list price...He also helped me navigate the online Casper order form.”
“Came in the store with my wife we had a wonderful experience. Xavier helped us gave us options and wasn’t the typical pushing salesperson. We ended up buying a living room set. This store has good deals and good quality furniture for the price point compared to other stores. Thank you Xavier and Modani!”
“My fiance and I went here today to just browse and I will say Derek was our sales man and he was Amazing!!! Not overwhelming or pressuring but knowledgeable and helpful at the pace we needed it. I’ve never felt more comfortable in a furniture store than I did here today, if you come by look for Derek , you won’t regret it!! We did buy a couch and were so excited to get it ! Manager was extremely helpful and easy to talk to as well !”
“Jeff was great. Professional and down to earth. Great experience. Little sticker shocked !! But maybe I fell asleep and am still dreaming if so, don’t wake me up. I want the full experience.”
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“Exemplary efforts Ryan!
Ryan was the difference for me vs going to a large box house. During my visit to the Purple showroom at King of Prussia Mall Ryan took the time to listen to my concerns then assist with fitting me with the best suitable pillow and mattress combination. I appreciated him taking the time to explain the details and specs and why he felt one option was better than the other. Even as time drew towards closing, he was steadfast on making sure my questions and concerns were addressed.
I had asked Ryan if he could speak with the delivery team to help expedite my new mattress and sheets because I don't sleep well and am in dire need of doing so. He went above and beyond for me to do so and that just shows the kind of person he is. It is not often that a sales person goes the extra mile. He and the staff supporting him deserve kudos for their efforts.
I 100% agree with what others have said, Purple is a company that prioritizes its customers needs and Ryan is absolutely the epitome of effort and support.”