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“Don helped my mom and I upgrade tonight he was super helpful! Very professional and knowledgable. Will definitely return to this location to see him for any future upgrades!”
“Amazing customer service, stopped in because my iphone died and asked if I could hangout and charge it for a few. The two guys were super nice and helpful, funny too, highly recommend this store for anyone. Sep 20, 2025, 1900hrs”
“Got a new phone that was unlocked but my old one was busted, so needed to go to the store to get it activated. We had some issues with the rep on the phone w/ metro, however the in store associate Celia (CeCe) was super helpful, stayed calm w/ me, went out of her way to find a quick solution for me because I needed to get to work. She was very professional, kind, and truly helped me. Thank you CC!”
“Great customer service the whole team was amazing I was being helped by Rob but the whole staff was great even with a busy store they got everything done in a timely manner !”
“Josh Houseknecht gave us great customer service us at this store.
He helped us with new service, canceling a previous online order that got stuck, and gave us a great deal. He even gave us his personal number for any further issues.
Highly recommended!”
“The only time I ever get help with an issue is if I visit this store. Last year Nate was able to resolve my problem in a few minutes. Just this week Love also got things done for me a a few minutes. I have learned that calling customer service is a complete waste of time. The operators simply lie to get rid of me. I also didn’t appreciate that $3 had been deducted from my gift card. In fact, I’ve never heard of one satisfied outcome when calling in.
I hope Nate and Love get recognition foe their superior work ethic.”
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“Brought housebound friend to address phone problem... Mr Jose most kindly and efficiently fixed in less than 2 minutes with 1 minute of that explanation of the problem. Will become my store when I move back East. Appreciate this gentleman!”