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“After struggling to upgrade our phones with AT&T we were welcomed with open arms to Verizon. Doug gave us a great price and made sure we had everything we would need for our upcoming vacation”
“I am a T-Mobile home internet customer of 3 years and my original Gateway recently broke. Initially I went to another T-Mobile store where I was told that I would have to wait one month for a new Gateway to arrive because it was on backorder. Obviously, I did not want to be without internet for a month so I went to the Bridgeville store for a second opinion.
I explained the situation to Kiko, who listened closely and immediately proposed a solution to my dilemma. Less than an hour later I was on my way home with a new Gateway and no extra expenses out of my pocket. I had internet service again that night.
I highly recommend working with the Bridgeville store in general, and Kiko specifically. She is kind, caring, and smart, which is a great combination for anyone and not always easy to find in the world of tech support. She made what had been a frustrating situation instantly better and made a point of leaving me with her personal number in case I ran into any additional problems and needed to follow up with her. I cannot say enough good things about working with her.”
“Adam is the goat he was able to explain everything to you without making you feel stupid or like you were supposed to know that. He was friendly and informative and anyone that is assisted by him is in amazing hands.”
“Kason and Jason fixed my wife and my cell phone within 5 minutes. My wife is ecstatic that her cell phone is now working. My phone had a minor issue that I spent 30 minutes trying to figure out yesterday. We appreciate their professionalism and will now make their store the go to one for T-Mobile issues.”
“DJ and his helpful staff were great! He sat down and helped me write every case scenario of how much it would cost and he also gave me great advice. I highly suggest him and his team. Plus, he was kind. Someone else helped me but I forget his name. I just know he liked soccer but I suggest him as well! haha”
“recently walked into this T-Mobile next to vision works to get a phone This visit accomplished what I was looking for I am happy with my new phone although That said, entering into this store was unwelcoming There was an employee sitting closest to the door in a hat who came across as not caring to give a hello, looking down at his phone what made things worse was that he remained seated the entire time. It is clear I’m older and have a difficulty standing for long periods. The simple gesture like offering to sit at a table or standing to assist would have gone a long way toward making a customer feel comfortable. after a minimal effort in being acknowledged when entering the store it was a stab at what kind of customer service the representative chose to give and reflects the efforts given to As well”
“A big shout out to the manager, Derick who solved my problem. Derick went out of his way to educate me if the problem occurs again He was very kind, patient and solved the problem quickly Thank you, Derick”
“Jaiveion helped my wife and I get our Xfinity wifi and account set up and was very knowledgeable! He is a great employee and cares about his customers! I recommend this store and getting help from Jaiveion!”
“Great staff have a great time everytime we in store. Best T-Mobile in the region with the best staff. I’d really like to see the staff get standing rubber mats for the long hours on their feet the whole time. Will be returning.”
“My experience at this Xfinity store has singlehandedly kept me an Xfinity customer for years to come. I came in with issues transferring my phone to Xfinity from AT&T. The first time I came in, Dominic and Dragan smoothly and kindly helped me establish a new eSIM on my phone. However, an internal error occurred due to AT&T's mishandling of the situation and I returned to the store. Dragan, Dominic, and Casey all had extreme patience, kindness, and knowledge while they tried to resolve an issue they had never seen before. Dominic especially was incredibly dedicated and continued to help me after doors had closed, and generously offered me a temporary phone while they resolved the issue. The staff at this store upholds Xfinity's promise to provide the best possible service, and I could not be more pleased with their help. I highly recommend going out of your way to come to this Xfinity store for any of your needs.”
“My wife and I both want to thank Shiemata at the South Hills Village store for the way she helped us with her expertise and personality.
We have been struggling with our iPhone Airs for months. We called Apple and Comcast and went to three other local Xfinity stores. No one could help, especially at the other Xfinity stores. We were so frustrated. But within minutes of us arriving for our appointment, Shiemata had us lined up with new iPhones and get them completely updated within an hour. She was responsive and kind and smart. We loved our experience with her. Please let her and all the people at Comcast know what an amazing teammate she is.”
“Stopped in to drop off my old box, started telling me that since I been a customer so long that basically I could trade in my phone and get $500 with trade in, and get a newer Galaxy and pay only $4 a month which was insane! Super nice friendly people that helped a lot and didn’t push!”
“I would like to commend Destiny, she was truly patient and understanding with the situation that was going on with my mother in law. Thank you so much for all you do.”
“Shelby helped us switch from t-mobile to Xfinity saving us thousands of dollars and she was so friendly and down to earth the whole time! So glad I switched and we will definitely be staying”
“Gentleman stayed late to get my wife's new iPhone setup!!! We went to 3 others that were shutdown. I used to love Robinson but ce' le vie.
Would definitely recommend!”
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“Had a great experience today with Doug he said it was his first day at this location but he had been running stores for over a decade, this was honestly my best experience in a Verizon store! Thanks Doug”