“A positively glowing experience with this store this afternoon! I mainly dealt with Rachel, who was over the top helpful and knowledgeable, but also interacted with two other young men. I didn’t get both names but one was Chris. They worked tirelessly and patiently to get my new phone up and running. However, most importantly, I was extremely grateful to all three of these associates when I got home and received a call from Chris, who asked me if I was missing a ring. I looked down at my hand, and sure enough, my wedding band was gone. It was exceptionally honest of these three associates to contact me, especially when I never felt the ring come off! They remained professional, and asked me to describe the ring when I went back to the store, so they could be sure it was really mine. So grateful to have interacted with these three, both with my purchase & my learning of their honesty. It was a very refreshing and happy experience. Thank you, Rachel, Chris, and the third young man for your outstanding help this afternoon. I hope the owner of the store and/or your manager sees this review! You should all be commended! Thank you, thank you, thank you!”
“I've been a Verizon customer for a very long time. This was by far the best experience I've had. My phone situation was somewhat complicated, but Quentin and Dominic was very patient and extremely helpful...... I didn't think I'd ever walk into a Verizon store and laugh as much as I did today. Thank you both for making this process and the experience top tier.”