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“I'm NOT kidding...Benji RULES..!! Talk about customer service, Benji not only worked with me on getting my provider switched away from Verizon to T-Mobile, but he set me up complete for my phone and cellular routers and everything has been PERFECT...A 5-star review isn't enough for Benji, I'm giving him 20 STARS..!! I LOVE BEING ON T-MOBILE..!!! Benji DOES RULE in customer service!”
“Jared recently helped set me up with a business line and iPad. After some confusion he continued to follow up with me to make sure it was sorted out. Big thanks to him”
“Mike was very helpful and informative when transferring from Android to iPhone. Highly suggest you ask for Mike. M at the Washington Verizon! He's the greatest! Very happy with the service today!”
“I can't figure out how to add another review.. but Haaris is also so great!! Thanks for all of your help!! These guys are the best and really care to help the customers!
Justin and Doug are amazing and so patient with customers! Justin made the process so easy and was so incredibly helpful!”
“Even though we ran into a few “glitches “, Maddie was very good at thoroughly answering my questions when updating my phone and adding the AT&T internet service.
She was very polite, professional and so pleasant to work with. Thanks Maddy”
“I had an excellent experience purchasing a phone for my business—the staff was knowledgeable, helpful, and made the process seamless. I felt well taken care of and highly recommend this store for their outstanding service”
“We got new tablets at work. And the IT guy said we can take them home, but the Google password was still attached to them. They were locked, took them up to this place 40 bucks and he unlocked them for me, no hassle took about an hour, maybe an hour and a 1/2 great service. Would recommend taking your phones and tablets here for repair”
“Ben is an excellent source of knowledge and helpfulness. He was able to work with us to accomplish our goals and would recommend this location to many friends!! If you’re tired of fighting with the Verizon Bots, go see Ben!”
“I stopped at the Greentree office to inquire about services, a gentleman named Alec walked me through every question and because of his kindness and knowledge, I will be going with Verizon and whatever you’re paying him isn’t enough.”
“After struggling to upgrade our phones with AT&T we were welcomed with open arms to Verizon. Doug gave us a great price and made sure we had everything we would need for our upcoming vacation”
“I am a T-Mobile home internet customer of 3 years and my original Gateway recently broke. Initially I went to another T-Mobile store where I was told that I would have to wait one month for a new Gateway to arrive because it was on backorder. Obviously, I did not want to be without internet for a month so I went to the Bridgeville store for a second opinion.
I explained the situation to Kiko, who listened closely and immediately proposed a solution to my dilemma. Less than an hour later I was on my way home with a new Gateway and no extra expenses out of my pocket. I had internet service again that night.
I highly recommend working with the Bridgeville store in general, and Kiko specifically. She is kind, caring, and smart, which is a great combination for anyone and not always easy to find in the world of tech support. She made what had been a frustrating situation instantly better and made a point of leaving me with her personal number in case I ran into any additional problems and needed to follow up with her. I cannot say enough good things about working with her.”
“I came into boost today with a attitude because my phone didn't work but Nina, the technician here helped me with my phone. She did very good. I was pleased with the customer service and I am very happy with Nina. I like Nina. She's a very good girl. Thank you”
“Devin was very helpful when me and my husband went to the Brentwood store to purchase new phones. He explained our options as far as phones and showed us the different functions of them. He told us do not hesitate to come back if we needed any further help. I would definitely recommend him. Very knoledgeable.”
10AM - 9PM
301 South Hills Village, Pittsburgh
Mobile Phones
“Raymond was quick and efficient. I got my spouse a new phone and added another line. He waa super pleasant and made the transaction painless. Wonderful customer service skills from Raymond.”
“Great experience; not familiar with the area phone was shattered and battery life dead and only phone I got & in between paychecks .. he really helped me out!! Fixed screen and put new battery and even gave me a break on the total price !
Thanks 😌
#grateful”
“Tracey was very helpful in educating myself and my family on the phone and plan that would be best for my budget and my son. This is his first phone and he helped this veteran get the best discounts and plan help us not spend more but actually save money. We were about to purchase a used phone on Amazon and pay more and he saved us from that mistake. He was not pushy, kind, and I will ask for him any time i need help in the future!!”
“Good customer service sai she did a good job in helping me getting a new phone when my phone is broke and this is my second time dealing with her for getting the better deals and she is amazing with her work and patient in explaining me rather changing on my own device I got a new phone for better deal. Gonna be my go to place for future purchases”
“The gentelman that has worked there is fabulous he has a respectful extremely helpful has gone above and beyond Ito help me and provide Knowledge service Geared to ones needs not just to make a xtra buckhe has a heart!!! The Brookline office the lady is Rude argumentiive hostile SMH NEVER GO . BEECHVIEW WELL WORTH YOUR SERVIC3,”
“I literally have to give this man 5 stars. I had a receiving chip on the motherboard of my key fob dangling off. I couldn't drive my car for 2 days because I couldn’t find anyone willing to do a soldering job on a micro chip for a key fob. I called every place you can think of. I was so frustrated I considered spending $200-$300 on a brand new key fob along with the programming. This guy here saved me a few hundred dollars. The job nobody was willing to do, the job uBreakiFix told me would take 2 days, this guy fixed in under 10 minutes. I was able to start my car with no problem. This guy is the truth and I high recommended him. I can’t thank him enough.”
“I have an iPhone 13 Pro and it was really difficult for me to find a repair store that had my screen in stock to get it replaced within that same day or relatively soon. I came and visited them on Saturday and even though it’s a busy holiday season they took care of me and replaced my phone screen within 20 minutes. The manager and the staff was very helpful and I sincerely appreciated everything they did to help me! I really recommend them! It’s right by Sephora too. You can park in target and walk right through & you’ll see them.”
“Got very good deal .lady help me alot good customer service....... Another metro store try charge me more she give best deal so highly recommend this metro store”
“So far best service carrier I have switched with. Transparent and fair for every deal. Thank a lot for great deal. I got my iPhone 13 few weeks back. Loved it! Great service.”
“recently walked into this T-Mobile next to vision works to get a phone This visit accomplished what I was looking for I am happy with my new phone although That said, entering into this store was unwelcoming There was an employee sitting closest to the door in a hat who came across as not caring to give a hello, looking down at his phone what made things worse was that he remained seated the entire time. It is clear I’m older and have a difficulty standing for long periods. The simple gesture like offering to sit at a table or standing to assist would have gone a long way toward making a customer feel comfortable. after a minimal effort in being acknowledged when entering the store it was a stab at what kind of customer service the representative chose to give and reflects the efforts given to As well”
“Kason and Jason fixed my wife and my cell phone within 5 minutes. My wife is ecstatic that her cell phone is now working. My phone had a minor issue that I spent 30 minutes trying to figure out yesterday. We appreciate their professionalism and will now make their store the go to one for T-Mobile issues.”
“Adam is the goat he was able to explain everything to you without making you feel stupid or like you were supposed to know that. He was friendly and informative and anyone that is assisted by him is in amazing hands.”
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“Had a great experience today with Doug he said it was his first day at this location but he had been running stores for over a decade, this was honestly my best experience in a Verizon store! Thanks Doug”