“Wyoming Branch has the friendliest people and more importantly the best customer service! I can't commend them enough for all they do to make you feel welcome.”
8:30AM - 1PM
1320 Wyoming Ave, Forty Fort
Banks
“Carol Ford has gone above and beyond the call of her job. We were having a difficult time in our life and she helped make things. Better. Cannot say enough about her. A real person in this digital carefree world.”
“I never believed in magic until I walked into Woodforest Bank—where the elves aren’t just for holiday decorations, they’re the entire staff. These pint-sized financial wizards handled my money like it was enchanted acorns in an ancient forest treasury.
The moment I approached the counter, an elf with ears sharper than my credit score greeted me with a smile that could light up the darkest enchanted woods. They processed my loan faster than an arrow shot by Legolas himself. I half expected woodland creatures to burst out of the ATMs and start singing about compound interest.
Their customer service? So enchanting, it felt like I was bargaining with the Elvenking of Mirkwood—only without the cryptic riddles and weird demands for gold rings. Even their online app has the stealth and precision of a rogue elf on a midnight quest.
If I had a magical staff, I’d cast a spell to make everyone bank here. Five stars and a thousand enchanted forest blessings. Woodforest Bank, you’ve officially made finance feel like a fairy tale!”
“Kaitlyn (sorry if misspelled) was awesome on the phone, communicative, thorough,, helpful, and with a positive energy. And they cash savings bonds for non members!”
“Finally a good bank that took over the spot. The location is very safe and even locked down where you have to be accepted for entry. The staff is extremely helpful and courteous but they are like that in all the locations. The rates are the best too when it comes to loans and they are very quick at telling you if you qualify or not and what you need to qualify.”
“I have been baking with luzerne bank for as long as I can remember. I love the people at this location in wilkes barre the best . They're always super helpful and friendly whenever I go in. Thank you for making my banking easy!!”
“Was with my fiancé when he was trying to make a transaction and some guy from the video game vault was being so rude to the staff because they wouldn’t give him $100 worth of one dollar bills. He was so mean to them. Didn’t even have an account there. Continued to interrupt other customers trying to make transactions. I would not have handled this with as much grace and professionalism as the women and gentleman at this bank! Best bank in town!”
“Great customer service right off the bat. Very open floor plan. Doesn't feel like a bank. Might be switching. Dude was telling me about some good rates of CDs. So that's good.”
“Respectfully employee’s quick and easy set up. Get your card the same day answer all your questions overall great service. I will recommend two friends and family anytime.”
“I come here often and ALWAYS treated professionally and with respect. They are friendly and helpful every single time. I tend to misplace or lose things but they are kind and patient with me. I ❤️ ❤️ Fidelity on Greenridge.”
9AM - 5PM
400 S Main Ave, Scranton
Banks
“Customer service is phenomenal. The tellers and staff are courteous, friendly, knowledgeable and respectful. They are always willing to help. They treat us like we treat our customers.”
9AM - 5PM
201 Franklin Ave First Floor, Scranton
Banks
“I have been a member of PenFed Credit Union since 2005. I have paid off two vehicle loans and just started my third. Every time I speak with a PenFed representative I get through very fast and everyone is polite, professional, and extremely knowledgeable and guide me through the process well! I would not hesitate to recommend their services to others!”
“I have been a member for Highway Federal Credit Union for over 20 yrs and the service is second to none. The staff is simply the best I would not bank anywhere else.”
“First time here and the staff was super helpful. I was greeted with a smile as soon as I walked both of the tellers were helpful. Never mind the negative reviews.”
“Everyone I have ever dealt with at this branch has been polite and professional. Whenever I need anything, personal or or business related, they've always helped me and made the process very easy.”
9AM - 5PM
736 Main St, Dickson City
Banks
“I have been doing business with this bank for years the service is OUTSTANDING and the tellers and bank managers couldn't be more helpful..The bank makes you feel like family...the whole staff will go above and beyond to help with anything.”
9AM - 5PM
281 S Main St, Dupont
Banks
“Attentive staff. Always quick and efficient transactions with excellent customer service. They acknowledge me as I wait and let me know they'll be right with me.”
9AM - 5PM
1598 Main St, Peckville
Banks
“It’s always a pleasure banking at Fidelity. Their staff always greets me with a friendly hello and a big smile…Wishing the warm chocolate chip cookies would make a come back.”
“I'm not quite sure of the name of the woman who helped my 16 year old daughter open her first checking account recently but she was so incredibly nice, friendly, and helpful. She made sure she had everything set up before we left, including the app on her phone so she could check her bank account. I would highly recommend this credit union to anyone. In fact I actually transferred my funds to this credit union recently after setting up her account so I could have an account with a local bank. Nothing like being able to deal with a real person when you need to. Thank you.”
9AM - 5PM
1105 Harry P O'Neill Hwy, Dunmore
Banks
“I rarely write reviews, and particularly not for something as mundane as a bank visit, but I had such an enjoyable experience during my recent visit (yes, an enjoyable experience at a bank!) that I felt compelled. Everyone at this location was friendly and attentive, but most importantly, I dealt with Carolyn Sabia who made the entire visit enjoyable and entertaining. While always professional throughout my transaction, she was also so personable and such a delight that I left feeling great about both a successful transaction and an enjoyable visit. I'm not local to this branch, but I'd certainly be happy to return for any needs in the future.”
9AM - 6PM
207 S State St, Clarks Summit
Banks
“Always fast service! Shiva and Kristen are always there to help no matter how big or small my tasks are, with a smile nonetheless! Will always be using the S. State Street branch!”
9AM - 5PM
130 N Keyser Ave, Scranton
Banks
“I've had NBT bank for 2 years now after switching from NET. The bank tellers are very polite. I was in a jam and they allowed my account to overdraft to cover my rent. I am very grateful. It's nice to know NBT bank has you covered!”
9AM - 5PM
100 S Blakely St, Dunmore
Banks
“They have helped me in so many ways! From assistance when I mess up my account to watch my account and notifying me when there was a fraudulent withdrawal from my account. And the thing I appreciate most is that they are not helpful because I have big bucks in my account. Believe me they're accommodating, and so pleasant to talk to. I could go on, just saying, they take care of the little people too.”
“I've been doing business with Fidelity bank in Moosic, PA. & their staff is very professional & are ready to help you with all your banking needs. I'm EXTREMELY satisfied with this branch.”