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“I was so lost on my journey to get wifi for my new place of living. I luckily stumbled upon the Verizon store on Penn ave. There, I was greeted by Eric who introduced to my savior Tara who was assisted by Ken. They both helped me with all of my internet needs, and I am leaving a happy customer.”
“Even though we ran into a few “glitches “, Maddie was very good at thoroughly answering my questions when updating my phone and adding the AT&T internet service.
She was very polite, professional and so pleasant to work with. Thanks Maddy”
“I can't figure out how to add another review.. but Haaris is also so great!! Thanks for all of your help!! These guys are the best and really care to help the customers!
Justin and Doug are amazing and so patient with customers! Justin made the process so easy and was so incredibly helpful!”
“I had an excellent experience purchasing a phone for my business—the staff was knowledgeable, helpful, and made the process seamless. I felt well taken care of and highly recommend this store for their outstanding service”
“Excellent service and support! I had an amazing experience with Everett (homestead store). His customer service was top-notch, and he went above and beyond to ensure I was satisfied with my purchase”
“So far so good on my experience with the ATT store at the Mall at Robinson and Chi, the store manager. I’m just eager to make sure everything works out as promised as what I’m seeing my new monthly estimate is NOT what was shown when I went through the exact same process online. I’m a FedEx employee, and as a FDX employee, I’m to get 22% off each lines monthly access. Right now, the only discount I see when I login is my autopay and paperless discount of $10/line…no mention anywhere of a FDX discount. Additionally, we came from VZW solely to save with this discount and cut our bill and half while also having ATT cover the up to $800 per phone still owed to VZW (2 of the three phone lines coming over) and then trade in the one owned (the third line coming over) and use that trade in towards a new Pixel 10 XL. Chi stated all this would come eventually over time via informational emails and I truly hope that’s the case, but I do also think I’ll be making a trip to the store to fix this FDX discount thing because I didn’t leave VZW to pay the same amount for the same nonsense.”
“MUGDAH was amazing. She helped me get a new phone after calling so many other stores and being told different prices. She was patient and explained everything clearly, answered all my questions and was very sweet! I would highly recommend coming to this store if you are a boost customer!”
“We got new tablets at work. And the IT guy said we can take them home, but the Google password was still attached to them. They were locked, took them up to this place 40 bucks and he unlocked them for me, no hassle took about an hour, maybe an hour and a 1/2 great service. Would recommend taking your phones and tablets here for repair”
“Ben is an excellent source of knowledge and helpfulness. He was able to work with us to accomplish our goals and would recommend this location to many friends!! If you’re tired of fighting with the Verizon Bots, go see Ben!”
“Nate was the most helpful at&t person I have ever came across. After days of getting wrong information from 3 different at&t employees, Nate went above and beyond to make sure I was given right information. It’s evident that he cares about his job, is very knowledgable in the industry, and he seriously deserves a promotion. He’s a huge asset to the company, and I am very thankful for his help!”
“Alex is a truly compassionate, caring professional who knows how to think outside the box and tries to help the customer with their concerns, not just push what he thinks they need.
Matthias, whom I saw a few days later, knew how to effortlessly juggle a full store of customers & was a kind tech extraordinaire who was able to solve one of my two outstanding problems.”
“I stopped at the Greentree office to inquire about services, a gentleman named Alec walked me through every question and because of his kindness and knowledge, I will be going with Verizon and whatever you’re paying him isn’t enough.”
“Smile, you’re on Cricket! 😄
🎉 ENTER TO WIN a BRAND NEW iPhone 16e — Fully Dressed! 📱✨
Just come into the store and participate. Everyone is eligible!”
“Had a great experience today with Doug he said it was his first day at this location but he had been running stores for over a decade, this was honestly my best experience in a Verizon store! Thanks Doug”
“After struggling to upgrade our phones with AT&T we were welcomed with open arms to Verizon. Doug gave us a great price and made sure we had everything we would need for our upcoming vacation”
“This review is 5 stars specifically & only because of Randall's exemplary customer service, communication, and calm demeanor. He is fantastic and should be running the place. I've been a customer for about 10 years and never had a positive experience in a store. It is always incredibly stressful, and overall I dislike at&t as a company. I've thought about leaving many times, and today was no different... until Randall went above and beyond! He helped me find the best option and explain bill changes in a transparent and patient way.”
“The young man gave me suggestions nlaid out my options for me He was very polite n answered all my questions addressing each of my concerns in less than an hour n a half I had a new phone n was able to keep my same phone number which was a huge concern for me I was very pleased with my experience as a new customer at BOOST STORE IS ON MAIN ST. IN SHARPSBURG OH YES THIS WAS A SUNDAY MOST OTHER STORES ARENT OPEN ON SUNDAY”
“Today I met Pradeepthi I was in an emergency situation needed to purchase a new phone she was extremely helpful and very intelligent in providing what was needed if I had to grade her I would give her an 8 plus for service”
“I am a T-Mobile home internet customer of 3 years and my original Gateway recently broke. Initially I went to another T-Mobile store where I was told that I would have to wait one month for a new Gateway to arrive because it was on backorder. Obviously, I did not want to be without internet for a month so I went to the Bridgeville store for a second opinion.
I explained the situation to Kiko, who listened closely and immediately proposed a solution to my dilemma. Less than an hour later I was on my way home with a new Gateway and no extra expenses out of my pocket. I had internet service again that night.
I highly recommend working with the Bridgeville store in general, and Kiko specifically. She is kind, caring, and smart, which is a great combination for anyone and not always easy to find in the world of tech support. She made what had been a frustrating situation instantly better and made a point of leaving me with her personal number in case I ran into any additional problems and needed to follow up with her. I cannot say enough good things about working with her.”
“The service rendered me today was outstanding, professional, & efficient. I left having a very positive experience. Prabhakar was absolutely amazing. He is simply the best at what he does.”
“I came into boost today with a attitude because my phone didn't work but Nina, the technician here helped me with my phone. She did very good. I was pleased with the customer service and I am very happy with Nina. I like Nina. She's a very good girl. Thank you”
“I stop by the boost store in Wharton square today to get my client a new phone. Rose?who works in the store really helped me out on choosing a phone and plan very good customer service. Thank you so much Rose ? for all you help. ?”
“Devin was very helpful when me and my husband went to the Brentwood store to purchase new phones. He explained our options as far as phones and showed us the different functions of them. He told us do not hesitate to come back if we needed any further help. I would definitely recommend him. Very knoledgeable.”
“Hey my name is Mr saleh I’m at your location with AT&T and I love the way how Tatiana is serving people with kind and respectful and patient and so sweet and she is doing overtime for us”
“I visited metro at downtown this morning and really had a great experience and the girl is very helpful getting me setup everything. I'm glad I visited this store”
11AM - 6PM
301 South Hills Village, Pittsburgh
Mobile Phones
“Raymond was quick and efficient. I got my spouse a new phone and added another line. He waa super pleasant and made the transaction painless. Wonderful customer service skills from Raymond.”
11AM - 6PM
355 Fifth Ave, Pittsburgh
Mobile Phones
“Today I went to Verizon. My experience with the staff was not only incredible it was memorable. Got a phone upgrade and the staff made sure that the process was completely finished before I left.
They went above and beyond to make sure I left much happier than when I came in.
This location will be a shining star for Verizon and they should take many notes from Bella and Dan. Their customer service, knowledge, and hospitality actually blew me away.”
“Great experience; not familiar with the area phone was shattered and battery life dead and only phone I got & in between paychecks .. he really helped me out!! Fixed screen and put new battery and even gave me a break on the total price !
Thanks 😌
#grateful”
“Smile, you’re on Cricket! ?
? ENTER TO WIN a BRAND NEW iPhone 16e — Fully Dressed! ?✨
Just come into the store and participate. Everyone is eligible!”
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“Jared recently helped set me up with a business line and iPad. After some confusion he continued to follow up with me to make sure it was sorted out. Big thanks to him”